Ordered a bottle online, they took the money but never sent the bottle, status is stuck on Progressing. I tried to contact the sales team but no answer. HUGE SCAM!
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Items not received,money kept and no response from customer services regarding this. However, I still get junk email each day and they were quick enough to email me and try to convince me not to can... See more
Company replied
You’ve credited my account but haven’t sent an email confirmation of the order. No contact from you at all - I sent a support request over the weekend and haven’t had any response back from that eithe... See more
We have really enjoyed widening our our knowledge and taste . It's become an event as the box arrives and has really made us understand the subtle flavours and variations within the grape varieties an... See more
Company replied
Company details
Information provided by various external sources
The home wine course subscription helping you learn about wine
Contact info
Wine List, Market, 133a Rye Lane, SE15 5BE, London, United Kingdom
- hello@thewinelist.net
- thewinelist.net
Hasn’t replied to negative reviews
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I love the wine list
I love the wine list! I am learning so much about the wines delivered each month, and always excited to see what’s in the box! The new website is excellent, customer service is fantastic, they are always quick to respond. Highly recommend.

Reply from The Wine List
A great way to taste new wines and learn at your own pace
The Wine List demonstrates they keep improving customer experience! We joined quite early on over a year ago and I’ve personally experienced how they have improved their business rapidly, and through engaging customers. The new website is great and offers even more ways of engaging with a fine selection of wines that we wouldn’t try otherwise. It is tough to learn about wine without paying a lot of money for a specialist course, and The Wine List offers a good option to enjoy wine and slowly develop your skills, at your own pace. They also have a fab support team!

Reply from The Wine List
Happy punter…
Amazing to think that someone can bring something new to the wine business but these guys have. I was given a subscription as a Christmas present. I know a bit about wine but learnt more on the fun Youtube sessions, and the two bottles a month I have been sent have been excellent. Offbeat wines but no less good for that. I loved them. Company mantra is don't waste a bottle; it's true! Highly innovative and deserves to be very successful.

Reply from The Wine List
Wonderful branding and service execution
Great customer service. Unique wines from small providers. Comprehensive but concise tasting guides. Fantastic branding. A great little start-up and excited to continue learning with them!

Reply from The Wine List
Good Wine and Friendly Expert Advice
I have been a client for 3 months and have been impressed with the quality of wine provided and the expert knowledge that is passed on. Good customer service and friendly support.

Reply from The Wine List
Great idea & efficient service
Great idea & efficient service. A delivery didn’t appear - once alerted the response was quick & efficient.

Reply from The Wine List
Great overall experience
Great overall experience. Super curation of wine, amazing learning journey, friendly and helpful staff. The service I always wanted and never knew I needed!!!

Reply from The Wine List
Highly recommend
Have been subscribed for a few months now and had a brilliant experience. I've learnt a lot about wine and wine tasting in this short time from the WL and have really enjoyed every wine that has been sent. I highly recommend this subscription

Reply from The Wine List
Despite drinking wine for 40 years I have still leaned a lot from The Wine List
I joined The Wine List in May last year with their 2 bottles a month subscription. Despite having been drinking wine for over 40 years I have nevertheless learned a lot from the steady flow of new and interesting wines The Wine List sends each month. This is particularly the case because of the monthly online wine tasting of these and other wines.

Reply from The Wine List
Amazing wines and service!
I’ve been a member for several months now and have had a consistently great experience. All the wines are lovely, really interesting ones I’ve never seen in shops etc, haven’t had a single bad one in many months and I’ve learned lots from the accompanying information. Great delivery service!

Reply from The Wine List
A brilliant and exciting wine subscription.
A brilliant subscription that gives you direct access to delicious wines you won't find in the supermarket. Followed the WL team for a while and I look forward to their emails, their learning material and, of course, the wines... Excited to see what's next.

Reply from The Wine List
Fabulous wine tasting experience
Fabulous wine tasting experience, will definitely do it again.

Reply from The Wine List
Top wine, top service, top team
Really great service that totally scratched our itch for learning about wine! The team is dedicated and very helpful, with surprisingly few hiccoughs throughout 2020 for a fledgling outfit.

Reply from The Wine List
Great for newbies and wine connoisseurs
Even if I had a deep knowledge of wine (which I don't) I would still subscribe to the Wine List. It's so painless and rewarding to get curated bottles sent each month with well-thought through and beautiful tasting notes and educational snippets to go alongside. I highly recommend to all wine drinkers - new and experienced :)

Reply from The Wine List
Absolutely fantastic customer service
Fiona and the team been extremely helpful to sort out my delivery. They really went above and beyond to solve logistics issues.
Incredible wine, yet to learn a lot about it.
Thank you!

Reply from The Wine List
Great if you want to learn about wine
Great wine - really interesting regions and grape varieties, always with something interesting to learn in the accompanying notes.

Reply from The Wine List
Very happy I found The Wine List
Very happy I found The Wine List!
This has been a superb way to discover new wines which I would never have had the knowledge or time to even begin to track down if left to my own devices. The mixture of bottles I have been sent over the last few months has been really interesting and as someone who enjoys wine but has very little knowledge beyond the basics, it's also been a great way to learn. Keep up the good work!

Reply from The Wine List
Lovely wine!
Lovely wine!! Love trying new wines that I wouldn't normally pick up at the shop!

Reply from The Wine List
Taste the difference
Really enjoying trying wines from offbeat regions, and unusual grape varieties. It's a great education every month.

Reply from The Wine List
Great wines, great service
The Wine List selection of wines is second to none and they always deliver impeccably in my experience.

Reply from The Wine List
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