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Thewineboutique 

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Wine Store
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Company details

  1. Wine Store
  2. Alcohol Store
  3. Liquor Store
  4. Wine Club
  5. Wine Wholesaler and Importer

Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

IS THIS EVEN A LEGITIMATE BUSINESS?!

We ordered wine online with this company (Thewineboutique.net.au) and had credit card payment completed yet received no communication or confirmation. There is NO phone number listed on their website to follow up. Their website promises to reply to enquiries within 24 hours.... this is absolutely NOT the case at all. We received no replies to our enquiries submitted through their webesite. The company finally replied two weeks after our order had been placed (following a dispute notice lodged with our bank), to say the wine had been despatched and to check-in online to track the delivery. Well, upon checking the shipping details, we received the message "Tracking not yet available". This does not seem to be a legitimate business at all. BE WARY OF THIS COMPANY!!

UPDATE: The wines finally received after another follow up email, so it is a legit site after all. However, as a regular wine buyer, I will not be purchasing with this company again. Their responsiveness to messages posted on their site is sadly lacking and not having a contact phone number to discuss issues means the customer is left wondering whether they are a scam outfit. Not a good experience at all.

8 December 2025
Unprompted review

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