The Window Shutter Company Reviews 

303
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We had used the Window Shutter Company for a number of shutters for upstairs windows several years ago. Tim installed them efficiently and we were pleased with the result. So now when we decided to h... See more

Company replied

Rated 5 out of 5 stars

Just had a 6 unit shutter installed around a bay window. Easy to contact company in the first instance and prompt attendance for the initial measure and quote. Fully explained our options along with... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Tim very knowledgeable and experienced. Explained everything clearly and with all options available. No pressure to buy or book. Quality products used. Rooms left spotless after f... See more

Company replied

Rated 5 out of 5 stars

We returned to The Window Shutter Company to have 3 more Windows fitted with shutters after our 1st positive experience 8 months ago. They did not disappoint on repeat custom and the team ar... See more

Company replied

Company details

  1. Window Treatment Store

Written by the company

A family run business specialising in the design, supply and installation of the highest quality made-to-measure plantation shutters. Established in 2012 and covering the South East of England, The Window Shutter Company has built an enviable reputation for providing exceptional customer service, competitive prices and a trusted product range. A full range of shutter blinds are available for any window size or shape and all with a 5 year guarantee. Free home design visits offered, and a full installation service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

303 reviews

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5.0

All reviews

(303)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent shutters and service

Product and service excellent as was the communication reliability.

24 February 2022
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you very much for your great review Andrew - we really appreciate it. We hope you enjoy your new shutters!

Rated 5 out of 5 stars

Really pleased with our newly fitted…

Really pleased with our newly fitted shutters which exceeded our expectations. Tim and Sandy were professional, polite and tidied up as they went and at the end of the job.
Would definitely recommend The Window Shutter Company.

24 February 2022
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your kind words and recommendation Malcolm. We really appreciate you taking the time to share your experience with others and are delighted that you are so pleased with your shutters and the service received.

Rated 5 out of 5 stars

Very pleased with this company

Very pleased with this company.

The whole end to end process from ordering to installation was helpful, efficient and friendly.

The product is good and competitively priced. Looks great.

Pleased to recommend.

19 February 2022
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your great review - we are delighted that you're so pleased with your shutters and the service received. We really appreciate you taking the time so share your experience with others....thank you!

Rated 5 out of 5 stars

Seconds please!

Second time we’ve had shutters fitted by the WSC. This occasion we had the rear of the house fitted after being thoroughly satisfied with those fitted to the front several months ago.
Very professional & friendly service.

9 February 2022
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your great review. We are delighted that you are so pleased with your shutters and very much appreciate you taking the time to share your experience with others.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Top quality product. Very happy with my blinds. Beautifully fitted and not a speck to clear up when they were finished.
Pleasure from start to finish.

4 February 2022
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your great review and kind words. We are delighted that you are so pleased with your shutters and really appreciate you taking the time to share your experience with others.

Rated 5 out of 5 stars

100% recommend

Brilliant customer service, competitive price, real care for the product they’re installing, and care for the environment they’re in. And above all, shutters look excellent ! Couldn’t be happier

28 January 2022
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Jo,
Thank you so much for your wonderful review. We are delighted that you are so pleased with your shutters and really appreciate you taking the time to leave these comments and share your experience with others.
Many thanks,
The Window Shutter Company team

Rated 5 out of 5 stars

Half height café shutters

Tim & Liz have been incredibly easy to deal with, from booking a measure, to explaining potential options and placing an order to fitting half height café shutters in our Victorian semi. The shutters look absolutely fantastic and we're delighted with the end product. Couldn't recommend The Window Shutter Company enough, thank you.

28 January 2022
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your fantastic review and kind words. We really appreciate you taking the time to share your experience with others and are thrilled that you are so pleased with your shutters and the service received.

Rated 5 out of 5 stars

Happy customer

To be honest they were recommended to me from another company where I used to live and so happy they put me in touch great product, fantastic fitters Tim and Andy and totally clean and tidy would recommend to anyone.

22 January 2022
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your great review - we really appreciate you taking the time to share your experience with others. We hope you enjoy your new shutters!

Rated 5 out of 5 stars

Very good advice and service

Very good advice and service. We are very pleased with the shutters which are better than we’d imagined. The installation was excellent and the advice very good. The window shutter company have been excellent, efficient and did everything they could to meet our requirements.

21 January 2022
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your great review and kind words. We are thrilled that you are so pleased with your shutters and very much appreciate you taking the time to leave us a review. We hope you enjoy your new shutters and thank you for your custom!

Rated 5 out of 5 stars

Professionalism, quality and great communication.

We received a seamless professional service from this company from start to finish. Great communication and an expert installation and high quality product. Thrilled with the outcome.

8 January 2022
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Jane,
Thank you so much for taking the time to share your experience with others and for your wonderful review.
We are delighted that you are so pleased with your shutters and the service received.
Many thanks.

Rated 5 out of 5 stars

ANOTHER fantastic service from TWSC

ANOTHER fantastic service from TWSC. Responsive, communicative, helpful, skilled and overall a service I cannot fault and would highly recommend to all.

7 January 2022
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your wonderful review! We really appreciate you taking the time to share your experience with others and a big thank you for your continued custom! We hope you enjoy the new shutters.

Rated 5 out of 5 stars

Great shutters

We are very pleased with our new shutters. We had a very large window to install the shutters at and we are thrilled with the result.
The communication has been excellent before, during and after fitting.
Tim and his team were very polite and tidy while fitting and made us feel safe in ‘Covid’ times.

5 January 2022
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your fantastic review....we're delighted that you're so pleased with your shutters. We really appreciate you taking the time to share your experience with others...thank you.

Rated 5 out of 5 stars

We are so pleased with our shutters

We are so pleased with our shutters, they look fabulous. Was really good to deal with a small friendly local company and the service was great.

23 December 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you for your great review....we are delighted that you are so happy with your shutters! We really appreciate you taking the time to share your experience with others. Hope you've had a lovely Christmas and wishing you a very Happy New Year!

Rated 5 out of 5 stars

100% recommend.

From start to finish, The Window Shutter Company kept us informed of our order and installation. Excellent customer service. Shutters look amazing. Professional job all round. Huge thanks

17 December 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your fantastic review - we're delighted that you're so pleased with your shutters and thank you for taking the time to share your experience with others.

Rated 5 out of 5 stars

Had shutters installed yesterday.

Had shutters installed yesterday.
The service from sale to installation has been
exemplary.
A most professional and competitive company.

17 December 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you very much for great review....we are very grateful for you taking the time to share your experience with others.

Rated 5 out of 5 stars

Shutter installation

We had our shutters installed on Thursday last week. I cannot tell you how happy we are with them they look even better than we imagined. Tim and Andy did such an amazing job and spent the time getting them looking perfect they we’re very professional and tidy. We would throughly recommend the window shutter company to any of our friends and family. Thank you for such great service.

13 December 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your fantastic review Kerry. We are so pleased that you are happy with your shutters and the service received. Thank you very much for taking the time to share your experience with others.

Rated 5 out of 5 stars

Top marks to The Window Shutter Company

Top marks to The Window Shutter Company. No hard sell tactics or pushy sales person. Instead we received great advice from Tim as to the best options for our window shutters. Communication was excellent and we were regularly kept up to date on the status of our order. The installation was smoothly done and we are very pleased with the finished product.

7 December 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your lovely review Annette. We really appreciate you taking the time to share your experience with others and your kind words. We hope you enjoy your new shutters!

Rated 5 out of 5 stars

Great service and product

Great service and product.
It was very quick to get a site visit from Tim and he gave good advice on what would be good for my window and the room. The lead time for sutters is long but that is a general issue at the moment and it is made to measure after all. Tim had advised of the lead time and Liz kept in touch to advise on the progress of the shipment.
Installation was made in a couple of hours in a much quieter way than I expected. Tim and Andy left the place clean. Tim showed me how to use the integrated blinds and we tested the darkness.
After just one night I can feel the difference already. I will no longer be disturbed by the light coming in through the window (street light nor daylight). It was strange to wake up to a very dark room but very enjoyable!
Beautiful product and great service!

4 December 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your fantastic review and kind words....we are so pleased that you love your new shutters! The integrated blind system is great for extra light closure and we're glad that you are already seeing the difference. Thanks again for taking the time to share your experience with others - we really appreciate it.

Rated 5 out of 5 stars

Great communication

Great communication throughout the whole process. Easy to deal with. Shutters are beautiful and they tidied up behind them leaving no mess

30 November 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your 5* review and kind words....we really appreciate it.

Rated 5 out of 5 stars

Fantastic experience all round from…

Fantastic experience all round from choosing and ordering through to delivery and installation. Tim and Andy did a great job on the installation and the shutters turned up earlier than we expected :-)

29 November 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your fantastic review Sam. We are delighted that you are so pleased with your shutters and the service received and appreciate you taking the time to share your experience with others.

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