Thewindowmedic Reviews 35

From start to finish, the whole experience with The Window Medic was harmonious. The sales person and surveyor were helpful, polite and efficient. A special thank you to Marcus, the fitter, who made an excellent job of fitting the windows and two doors. I am very pleased with the standard of finish achieved and with the quality of the products.

From survey, quote, measuring to finally install the experience was very professional. Everyone arrived on time and completed the work swiftly and respectful of my property. A special thank you to the guy who did the installation of my replacement windows, he noticed my back door was slightly out of line and fixed this too.I
Would certainly recommend.

Company recommended by a friend who had used them. Initial consultation was professional and efficient and the price was within expectation. We placed our order and survey was done. Again, friendly, professional experience. Door arrived a few weeks later. It was the wrong colour. The fitters were very good and fitted it advising the correct door would be refitted in a week. At this point we received no customer service at all. No apology from the business for the mistake or any explanation as to what went wrong. The replacement took 4 weeks and we had no update to advise on this either. New door fitted by professionals and friendly people. One week later I received a phone call chasing payment. I found this distasteful given the lack of interest before this. Even when I explained what had happened there was no apology. I would not recommend or use again based on the poor customer service.

Before accepting the quotation which was very affordable, l was given a lead time and an explanation.
The fitter was on time and so respectful of my home and had the work completed with no mess at all, both windows replaced within 30’ish minutes. Excellent job l recommend this company.

From the initial contact right through to the completion we found the whole experience was excellent. The whole workforce were punctual, friendly and very professional. The windows and door arrived earlier than their delivery estimate. Would definitely use them again.

A thoroughly professional and efficient service from the quotation to the fitting. The door is excellent and the fitter kept everything clean and tidy.

They recently installed a side garage door and the work was good, they were punctual, friendly, neat, clean and tidy. It was good value and I would call them again.

Really great service. These guys fitted a new front door, totally painless and efficient from start to finish.

Polite,friendly, professional. Great service excellent product. Had 9 windows and a set of French doors. I'm well pleased Great tidy work,would definitely recommend.

We needed to replace a glass conservatory roof which we thought would be a lengthy and messy job however when the representatives from the company called they explained clearly and professionally what the various options were and that the work would only take about 2 days,
The work was started within the original time frame by the employees who were very pleasant, tidy and certainly new what they were doing.
The work was completed in just a day and a half and everything was left clean and tidy they even went around with a vacuum cleaner.
We are extremely pleased with the work done and would certainly go back to the Window Medic should we require any of the work that they undertake in the future.
A Wood

25 year old conservatory had some
Blown windows.
From first contact to completion of work the service was friendly, kept to schedule and kept me updated throughout.

I am very pleased with the service you provided. The work was carried out professionally and efficiently, and I was extremely satisfied with both the quality of the windows,doors and the overall experience.

Thank you again for your excellent work.

Mrs Taggart

Right before we were up to move we broke a window…Called this company and asked for replacement…From there it was seamless…Got measured up and replaced within a short space of time…The fitter even waited for us to get home before starting the job…Highly recommend
Btw..I have estimated the date as paperwork went to landlady

Excellent service - friendly & efficient. We'd definitely use them again.

Would not recommend. Avoid.

Michael and Gary recently completed the installation of our new windows, and we're thrilled with the results. Not only are the windows themselves top-notch, but the installation was flawless. The team worked swiftly and efficiently, ensuring everything was clean and tidy, showcasing their pride in their craftsmanship. Our interaction with the company has been outstanding from start to finish. They've been communicative, and their excellent work and meticulous attention to detail exemplified top-tier customer service. We are genuinely grateful for the experience.

Very very top notch from the start. Everyone was so helpful and knowledgeable. I was more than happy with the work they done. I have them coming back to do something else. Great team highly recommend this company.

Having approached another window company, I wasn't happy with their sales operatives attitude so I decided to approach The Window Medic. Was I glad that I did. The sales rep was very polite and answered all my questions. The installers were also very polite and respectful to my property. Would have no hesitation in recommending

The Window Medic as a company is a truly professional organisation and the team are superb. Everyone I worked with on changing some windows in my property were polite, professional, considerate towards my property and invested fully in providing a first class service. I have used another local company in the past and they didn't come close to just how good The Window Medics are. If you want a first class service look no further and you are supporting a local business.

Excellent quality and service, I cannot recommend highly enough! A pleasure to deal with; great choice of products, high quality installation and very professional staff. You won't go wrong with the Window Medic!