The White Van Company Ltd Reviews 

72
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

David pulled a team together at short notice after the people we booked let us down one hour before our move! Alan and Jason were polite and friendly. They worked like Trojans on a baking hot day. We... See more

Rated 1 out of 5 stars

Awful service. They changed the moving time the day before and again on the same day, showing no professionalism. Despite me providing a full list of items, they underquoted and then charged over 50%... See more

Company replied

Rated 5 out of 5 stars

What a company! so efficient, careful and speedy. entire removal was complete within 24hrs of first contacting them. I have used other companies before but will only use this company moving forw... See more

Rated 5 out of 5 stars

David and his team are absolutely fantastic they are reliable and very professional. They have moved us three times and I can honestly say I wouldn’t use anyone else. A top company and we would recom... See more

Company details

  1. Moving and Storage Service
  2. House Clearance Service
  3. Moving Company

Written by the company

We move people's perceptions. Down the road or across the world — we are here to make your next step as easy and stress-free as possible. The White Van Company ltd are specialists in removals and will make your big day as stress-free and easy as we can.


Contact info

4.2

Great

TrustScore 4 out of 5

72 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(72)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful service

Awful service. They changed the moving time the day before and again on the same day, showing no professionalism. Despite me providing a full list of items, they underquoted and then charged over 50% more, plus an extra fee to dump an item they couldn't move upstairs. The "two-man and van" was basically one person working while the other was largely inactive. No receipt given. Worst moving company I've used, avoid at all costs.

5 September 2025
Unprompted review
The White Van Company Ltd logo

Reply from The White Van Company Ltd

This comment is unfair
The amount of bags and box’s were double the amount and packed so overweight that the handles would come off unless we carried them . We were told we could park near when this was not true we had to walk all the items a long distance and even over the e road as this was the only possible place to park safely . We did tell the customer that a triple wardrobe wouldn’t fit up stairs at the new property and that it would need dismantling. They still insisted we carry it full all the distance to the van . Then at the other even it wouldn’t fit as we had instructed the customer it wouldn’t and then they insisted we dump it for them when we had told them we had another job afterwards and this would make us late
But we still did as we we asked to . This comment is extremely un fair and ridiculously not true

Rated 5 out of 5 stars

Review

We couldn't have asked for a better service from David and his team. They were super punctual, worked very quickly, and got all of our stuff across to our new home in one piece. And they also did it for much cheaper than many of their competitors were quoting. All in all we're extremely grateful to them for taking so much stress out of our move!

16 August 2025
Rated 5 out of 5 stars

Fantastic job!

David did an absolutely fantastic job. Accepted helping and moving even on short notice.
The moving was done in no time at all, strongly recommend him!

13 July 2025
Unprompted review
Rated 5 out of 5 stars

They saved the day!

David pulled a team together at short notice after the people we booked let us down one hour before our move! Alan and Jason were polite and friendly. They worked like Trojans on a baking hot day. We appreciated their professionalism and care with our items. Absolutely recommended. Thanks guys!

28 June 2025
Unprompted review
Rated 5 out of 5 stars

I booked David and his team very last…

I booked David and his team very last minute and they turned up the next day on time and were amazing. Our house was packed up in good time and I appreciated how conscientious they were not to dirty the floors or walls (rainy day). Really impressed with the service!

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Arrived at the time he said, lovely man, also let my 8 year old son join in! Thank you so much. Massive 5 stars from me.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Very Professional Company

David and his team are absolutely fantastic they are reliable and very professional. They have moved us three times and I can honestly say I wouldn’t use anyone else.
A top company and we would recommend the White van company 100%

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from David

Fantastic service from David. Moved me from possibly the most awkward flat ever and was amazing throughout. Professional, friendly and just so helpful. Cannot recommend this company enough.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Great company, great people.

I have used this company on multiple occasions and they have been excellent every time. Quick, professional snd reliable. I wouldn’t use another company for the job.

14 November 2024
Unprompted review

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