Watermark Spas Ltd Reviews 123

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Leaks!! Beware!! Bought in March 2020. Unable to continue use as bath continuously leaking underneath through different tubes. 1. Pneumatic tube came loose in August 2020 2. The line drain came off fl... See more

Rated 4 out of 5 stars

So despite the lack of empathy for our troubles, we managed to get the bathtub fixed by an engineer and had our first bath yesterday and it was bliss! The whirlpool system is superb for aching limbs f... See more

Rated 4 out of 5 stars

Having sorted out the original concern of thinking the controls were put on the wrong side of the bath, the bath is superb! The quality, how it looks and the experience. No doubts about getting one.... See more

Company replied

Rated 5 out of 5 stars

Ordering was very good and we did change things a few times before the order was right for us and they were very helpful in making sure they did that for us. We ordered the whirlpool bath and it looks... See more

Company details

  1. Bathroom Remodeler

Written by the company

Welcome to watermark spas a leading online retailer and manufacturer of whirlpool baths in the UK, offering the latest contemporary designs, using the highest quality materials at the very best prices. Every bath we produce is manufactured to the highest possible industry standard, this means your purchase will be hassle free and great value.


Contact info

2.8

Average

TrustScore 3 out of 5

123 reviews

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Rated 5 out of 5 stars

The delivery was bang on time and…

The delivery was bang on time and arrived well wrapped and protected it works how we expected and fitting instructions work well

8 October 2019
Unprompted review
Watermark Spas Ltd logo

Reply from Watermark Spas Ltd

Thank you for your review. We hope you enjoy your bath for many years to come.

Rated 4 out of 5 stars

Equipment excellent

Equipment excellent. Sales advisors should explain certain things better (ie. different side panels available with recommendations - not forgetting end panels also). Must also double check orders before dispatch- came minus bath support feet. Finally, never received sample products for jacuzzi bath promised when ordering. Generally though a pleasant transaction with helpful response from staff in resolving issues.

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8 October 2019
Unprompted review
Watermark Spas Ltd logo

Reply from Watermark Spas Ltd

Thank you Ray, I've passed your feedback on to the team so they can look at your suggestions.

Rated 5 out of 5 stars

So easy to order and fantastic…

So easy to order and fantastic communication with any questions I had asked, I can absolutely not fault any of the service I have received. I needed a change of delivery date and this was done with no issues at all. A very happy customer!

8 October 2019
Unprompted review
Watermark Spas Ltd logo

Reply from Watermark Spas Ltd

Thank you for your review. We hope you enjoy your bath for many years to come.

Rated 4 out of 5 stars

Great bath!

Having sorted out the original concern of thinking the controls were put on the wrong side of the bath, the bath is superb! The quality, how it looks and the experience. No doubts about getting one. Gave four instead of five stars due to slowness of customer services in reply to original concern.

1 October 2019
Unprompted review
Watermark Spas Ltd logo

Reply from Watermark Spas Ltd

Hi,
Thank you for your review. We have checked your paperwork and it confirms we put the controls in the location requested. You have subsequently confirmed that you made a mistake and have sent in a photo of the bath showing the controls in the location requested.

Please get in touch if you have any questions. 01489797130

Rated 5 out of 5 stars

I would suggest the whirlpool shower…

I would suggest the whirlpool shower shop. Our whirlpool shower was conveyed on schedule and was very much bundled, the driver was affable yet would not remove the bed so we needed to discard that. Our whirlpool shower is presently introduced and it is stunning. Much obliged to you.

30 September 2019
Unprompted review
Watermark Spas Ltd logo

Reply from Watermark Spas Ltd

Thank you for your review. We hope you enjoy your bath for many years to come.

Rated 5 out of 5 stars

I invested a great deal of energy…

I invested a great deal of energy choosing my whirlpool shower and had a ton of assistance from the whirlpool shower shop client support group. Shower landed on schedule and was simply fitted, I truly cherish it and the free chromotherapy light was a pleasant reward. Would purchase again and would profoundly prescribe.

30 September 2019
Unprompted review
Rated 5 out of 5 stars

I bought a l shape whirlpool shower

I bought a l shape whirlpool shower. Requesting went extremely smooth, conveyance likewise on schedule yet with a hopeless driver. Have left this criticism as of now with the WBS, and they were excellent in there reaction (would take it up with the conveyance organization). So far phenomenal and speedy correspondence, shower won't be introduced till so simply should be tolerant at this point.

30 September 2019
Unprompted review
Rated 5 out of 5 stars

Extremely satisfied with the whirlpool…

Extremely satisfied with the whirlpool shower I requested. Had a slight issue with a broken spa outlet and airspa unit yet after guidance from store this was redressed by our manufacturer. Overall brilliant help got and quick conveyance.

29 September 2019
Unprompted review
Rated 5 out of 5 stars

The staff couldn't have been…

The staff couldn't have been progressively useful. I had purchased a whirlpool shower from bathstore and it wasn't at all what I needed so I needed to return it. I needed to ensure that I obtained a right one this time. I rang up, and Amanda was so useful. She experienced all the tech specs for me checking web shower length/volume and was great to manage. I was cautioned the lead time would be longer than expected ( by 4 or 5 days) so it wasn't an issue for me. With respect to the shower? It's astonishing!

29 September 2019
Unprompted review
Rated 5 out of 5 stars

We visited the production line in…

We visited the production line in Southampton preceding requesting, during our visit we took a gander at different showers and could see the nature of the showers. Conveyance was snappy and we are content with our new restroom and whirlpool shower.

29 September 2019
Unprompted review
Rated 5 out of 5 stars

Simple to arrange on the web

Simple to arrange on the web, heaps of various makes accessible so it was a bit of confounding from the start, I utilized the live visit and got incredible counsel. Conveyance took 7 days and the shower landed on an enormous bed, presently it is introduced I'm extremely dazzled with my new shower.

29 September 2019
Unprompted review
Rated 5 out of 5 stars

I requested an aquaestil satellite…

I requested an aquaestil satellite corner whirlpool shower, the correspondence and aftercare was right on the money. The shower turned up on a safe bed when they said it would it was deferred a couple of days because of stock, easy to associate up minor electrical work before establishment - running 2 separate feeds one for the lights and one for the siphon.

29 September 2019
Unprompted review
Rated 5 out of 5 stars

Really great place to shop

Really great place to shop. I mistakenly ordered wrong bath and manager contacted me and refunded . The manager was Amanda and she was really helpful and just a great person to deal with.i would strongly suggest seeing her.

20 September 2019
Unprompted review

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