The Welbeck Clinic Reviews 

39
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

My review is not based on the dental staff at all- I was very pleased with them during the consultation. The reason I am giving 1 star is because of how unacceptably rude the receptionist was towards... See more

Company replied

Rated 3 out of 5 stars

I was admitted for a cochlear implant 18 months ago. I had absolutely no discussion before surgery about possible side effects afterwards. After meeting my surgeon once I never saw him again... See more

Company replied

Rated 5 out of 5 stars

Right from my initial point of contact with Laura on the phone from reception I was put at my ease and made to feel welcome. Meeting Dr Rogieh Ilaty inspired me to go ahead with the treatment and I’m... See more

Rated 5 out of 5 stars

I had my veneers/crowns fitted by Dr. Ilaty at The Welbeck Clinic, and the results exceeded my expectations. Dr. Ilaty’s attention to detail is amazing, and my new smile looks natural and beautiful. T... See more

Company details

  1. Cosmetic Dentist
  2. Dental Clinic
  3. Dentist

Written by the company

The Welbeck Clinic - highly experienced Cosmetic Dentists in London are leaders in smile makeovers. Visit us for Porcelain Veneers, Whitening and much more!


Contact info

3.9

Great

TrustScore 4 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(39)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible service

Terrible service, left me with years of pain and misery. Dr Ilaty couldn't care less as she watched me lose 4 stone and be sectioned because of my mental health due to the suffering she caused me. Truly an evil woman who should have her license stripped.

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Thrilled With My New Smile!

I had my veneers/crowns fitted by Dr. Ilaty at The Welbeck Clinic, and the results exceeded my expectations. Dr. Ilaty’s attention to detail is amazing, and my new smile looks natural and beautiful. The staff were friendly, supportive, and made the whole experience smooth and stress-free. I’m absolutely thrilled with the outcome and highly recommend the clinic.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Dr Ilaty is just incredible!

Dr Ilaty and her team are just brilliant. I was a nervous patient. I had visited The Welbeck clinic for a combination of veneers and crowns over 10 years ago and needed to redo my teeth following an accident to one front tooth. Now needed implant, crowns and veneers! Dr Ilaty was incredible, she worked up a treatment plan for me, we went at my pace and the treatment is now complete. I adore my new smile and just cannot stop smiling!

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with my new…

Absolutely delighted with my new veneers. I had literally ground down my teeth and now have a very natural looking smile (far better than the originals)
Dr Ilaty’s keen eye and whelter of experience was definitely worth the money and I’m hoping to go back to get my lower teeth sorted out asap.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

A big thankyou to Dr Ilaty and the…

A big thankyou to Dr Ilaty and the team.

I finally have the most amazing new veneers that are the perfect size and shade, following many years of disappointing outcomes at other dentists.
I trusted Dr Ilaty, her knowledge and expertise was evident from the first consultation, and during the process was understanding and patience with me and my concerns.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Composite bonding, 10/10 experience

Recently got my Composite bonding done for my upper teeth with Dr Jahany, and I couldnt be happier with the whole result and process. It far exceeded my expectations, and I finally have the confidence to smile with my teeth now. Throughout the whole process he was very helpful and made me comfortable, any questions and concerns i had were answered very clearly. And I would highly reccomend.

24 April 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience, incompetent staff.

They will leave you to suffer for years without fixing your problems.

Dr. Ilaty deserves to have her licenses revoked.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Professional, trustworthy and friendly!!

I highly recommend the Welbeck Clinic.
The staff are very welcoming and approachable.
Dr. Rogieh Ilaty is professional, friendly and her exceptional attention to detail gave me confidence in her work.

2 April 2024
Unprompted review
Rated 5 out of 5 stars

I am so happy with my new smile after…

I am so happy with my new smile after having my treatment with The Welbeck Clinic.
From the reception to my dentist I cannot recommend enough.
Dr Ilaty and her amazing team thank you for giving me my confidence back!

28 August 2024
Unprompted review
Rated 5 out of 5 stars

A Smile with Confidence

Dr Ilaty is very professional, creative and pays close attention to detail. She has transformed my smile and given me the confidence i have always wanted with regards to my teeth. She is so talented and very patient. Such a beautiful woman on the inside and out. The team are all really friendly. I recommend them for anything tooth related!

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Just finished my cosmetic treatment at…

Just finished my cosmetic treatment at the welbeck clinic, very happy with the treatment i received. All the staff at the clinic are lovely and always willing to help. Amazing experience from start to finish. :))) Can’t thank you enough!!

15 May 2024
Unprompted review
Rated 5 out of 5 stars

10/10 experience

Recently had upper and lower veneers at the Welbeck clinic and I can honestly say, from start to finish was a straight forward, easy and enjoyable experience.
From the reception team, to treatment coordinator to the dentist. Thank you to all involved for giving me my dream smile and making the experience even better than I could have expected.

I have had so many compliments on my new smile and would 100% recommend The Welbeck Clinic to anyone looking for cosmetic dental treatment.

3 July 2024
Unprompted review
Rated 1 out of 5 stars

Traumatic Experience

Awful .....I broke a front veneer and wanted it replaced so headed to what I thought was a excellent practice near Harley Street. I had had veneers in Cyprus so I had experienced state off the art treatment and the dental architect I had in Cyprus was a artist. I didn't need much input and had excellent results. I assumed when going to wellbeck same would apply I trusted id get a similar service BAD move. I decided to have all top veneers replaced my bottom veneers were fine and in style off rounded Hollywood style. I trusted id get same wrong I was fitted with sharp angular veneers which looked like I'd been chewing rocks . I had at initial stage said rounded veneersand gave multiple pictures from a side view the result was crocodile teeth. It was only aft3 two weeks in place that I went back and said I was dissatisfied. I was told if I wanted them changed the lab would have to be paid £250 per veneer. Id already spent ££12000???¿.

The dentist seemed unaware of my disatifactioon Eventually I looked at there reviews OMG.

In the end working with the head nurse I met with her and really I had to design the veneers myself.

You don't expect to DIY when you pay £12000?

Eventually after multiple feed back on the moc up veneers I got rid of the croc teeth with a acceptable result.

It was the indifference and disappointment which I just couldn't understand and it was clear that the initial feedback pictures etc were not taken on board. I was very stressed by the horod experience but due to my efforts to be a veneer designer and help of lead nurse we got there and I was satisfied. If you buy a car for £12000 you expect it to be exactly perfect.

I would never recommend this dentist who even when I fed back slight changes when I got the temp veneers things I had stated previously were not done and when I took control of the meeting the dentist clearly hesitated when I mentioned the previous instruction. Using my intuition she had clearly forgot and not passed on to lab.

Oh and without prejudice. When the top veneers were fitted I asked for the bottom ones to be cleaned as they hadn't. £145 I was told and I said ok expecting as hygienist clean took 10 minutes and when I looked on their website this was more than a standard hygienist charge by them. Well the clean was substandard and in the end I bought a tool myself and DIY my own clean BETTER!. When I queried the cost a week later I was told I agreed to the cost. And that was that. Call me old fashioned but if you do half a set of teeth at higher charge than a full set, why did I pay more.
Lesson has been learned check trust pilot reviews before you engage a service, unfortunately the experience made me less trusting off any provider in future so guess I have benefited from this experience. So glass half full.

The reply from the Wellbeck something out off a brochure interestingly as the focus on the hygienist clean cost. Which was more than a dentist as I said it took 10 minutes and the result was poor. You'd expect spending 13000 the dentist would have either advised come back for a clean another time or as I would have expected the right thing to do would of been say " off course once were all done I wilbook you in for free'.

The moc-crocktsils fitted as I advised it was because off my previous experience with an artist this was NEVER asked or done. He was the expert and was calculating every perfect result himself and anyway that is irrelevant as at the initisl consultation I had stated rounded snd given over pics which were not asked for all the feedback of the crowns was stated ad rounded so how the moc- croctails were ever moulded and put in my top pallet remains bizarre.

Anyway I got what I wanted in the end so were leave it their. Il add Veneer designer to my CV.
Thanks

12 July 2023
Unprompted review
The Welbeck Clinic logo

Reply from The Welbeck Clinic

Thank you for your feedback. Every piece of feedback is important to us, and we take it seriously as we strive to improve our services.

At our clinic, we take a personalised approach to cosmetic dentistry, recognising that beauty is subjective and everyone has different tastes. Instead of providing a standard look to every client, we work closely with each individual to design their perfect smile.

We start by performing imaging on the client's photo and selecting the ideal smile together. We pride ourselves on being one of the few clinics that offers a mock-up of the new smile over existing restorations before any work is done. This allows the client to approve the design at the reversible stage of treatment. We also value our clients' input on their temporary restorations to ensure they love their smile before the final work is completed.

Our goal is to help each client achieve their dream smile, and so far, everyone has been impressed by our process.

Regarding your question about costs, a cleaning with a dentist is more expensive than with a hygienist due to the difference in hourly rates. This is reflected in the pricing provided to you. I hope this answers your concerns.

Rated 5 out of 5 stars

5* rating well deserved

5* rating well deserved. Thank you to the Wellbeck clinic for an amazing service - I am in love with my new teeth from Dr Nick. I recommend the clinic very highly - extremely knowledgeable & attention to detail is unmatched. Thank you so much again :)

18 March 2024
Unprompted review
Rated 3 out of 5 stars

I was admitted for a cochlear implant…

I was admitted for a cochlear implant 18 months ago. I had absolutely no discussion before surgery about possible side effects afterwards. After meeting my surgeon once I never saw him again until after the surgery. I had a general anaesthetic and was outside on the street in a wheelchair, head bandaged, 4 hours later.
I have had disabling dizziness and unsteadiness ever since. I have had 18 months of physiotherapy to no avail. I was an active gym member before surgery. Now I cannot walk in a straight line.

I am frustrated, very upset and sad that my life has deteriorated to such an extent where I can now do very little. My confidence has been affected very badly,

I was ill prepared, and the follow up afterwards was awful, my emails being brushed off and not taken seriously.

Avoid this hospital at all costs. Just because its in London and private does not mean you will automatically get the high standard of treatment you deserve and have paid for.

6 September 2023
Unprompted review
The Welbeck Clinic logo

Reply from The Welbeck Clinic

We are a dental clinic in Welbeck Street and not the Welbeck Street Hospital. The wrong organisation has been reviewed on our profile.

Rated 5 out of 5 stars

Amazing for veneers

Amazing for veneers! Love the staff and dr jahany is incredible!!! Highly recommend- they fixed my smile with Invisalign and veneers and I couldn’t be happier!!!!

24 August 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look