Thevortexrug 

This is a bogus distributor hiding behind a fake website designed by a website design company called Newton Digital Creative Labs in Memphis, TN. The website design company may be real - the distributor TopOnlineBargains.com is NOT. Do not purchase any product from this website. If you want to return your item, the address is: VORTEX 3D, 43996 Woodward Avenue, Suite 200, Bloomfield, MI. 48302

Worst company ever, quick to take your money, but no product. They do not respond, no refund. Do not get involved with them

**WARNING!! DO NOT BUY THIS!!!
YOU WILL NOT GET WHAT YOU ORDERED ***

Deserves a ZERO !! Worst company!!
They take your $$ money and you either NEVER get the 'rug' or maybe in 3 months you get a horrible faded out paper thin imitation.

You will never be able to contact them!

No email response..phone is disconnected...

WARNING!
DO NOT BUT FROM THEM

This is the biggest scam going. They will not answer my emails and the rug is absolutely awful. How are these people getting away with it. Lost £70 on a load of rubbish

This company is nothing but a big scam!! They should be SHUT DOWN! Its a shame I even had to give 1 star to write a review because they don't even deserve that! BUYER BEWARE!

Very Very low quality. Website says "easy return". NOT true. You have to send it to a PO box in India. So the chance of getting you money back is 0. DO NOT ORDER. Scammer! the company "Olive Trends" is run by criminals!

Not as a advertised or pictured. A scam.

BUYER BEWARE!!!!!!

The vortex rug.com seems to be a front for a import company called Olive Trends

My experience was much like the 14 others listed below
I received the product folded and permanently wrinkled
2 months after I placed my order.

The pattern was poorly printed on a thin layer of polyester or similar type of material attached to a rubber mat. and was definitely NOT the plush surfaced rug shown on the website.

The pattern was not the crisp black on white pattern shown on the website but a pattern that features a prominent grey to black shadow that is quite unappealing when you are in the room looking at the product.

(It’s almost like the pattern I recieved was designed to photograph better than it looks.in person)

There is no 3D effect when you are in the room looking at the product and the poor smudged quality of the printing is terrible.

When I attempted to return the product for the fast easy no hassle returns promised I was completely ignored by their customer service team after E-Mailing them every day for 2 weeks

I am surprised that PayPal continues to represent Olive Trends as they indulge what feels like fraudulent business practices of hiding their true identity and misrepresenting their product and service on thier website.

Can I give it ZERO stars?? So much for their easy return policy! They just DO NOT respond if you want to return! I DO NOT RECOMMEND THIS RUG!!! There is ZERO illusion and they do not let you return it if you don't like it. DO NOT BUY!!

It is nothing like the picture! Don’t buy waste of money! This is a big scam!!!

This is undoubtably the biggest scam on the internet ,it might be worth $10.00 and I paid $50.00, it is poor quality and has no visual effects as shown on the internet. Stay far away from this item.

What I ordered (VR-4027) is not at all what I received.
A scam.

The rug arrived with a completely different pattern. It was cheap and full of creases. The pictures led me to believe I was getting something made of a carpeted material and I got a weird foamy material instead. I paid $80 and got trash. I messaged them on Instagram and they blocked me. I will be disputing the charge with my bank tomorrow since they don’t seem to want to give me a refund.

Terrible. No customer service and you can’t return it. They completely ignore you if you want to return it It comes from a P.O. Box address
It looks nothing like they advertise. I am going to PayPal to see if they can help. Do not deal with this company. It is a scam

Horrible piece of trash. Would not put it in a did house. And I know I have no chance of getting my money back. Not even sure how I paid. Or I would dispute the charges. Wish I could get help. They do not reply or answer.

Ripped off big time. Absolute piece of rag. Cheap, nasty and nothing like 3D. Threw it out as soon as we looked at it. Don’t ever think you will get a refund. Fraudsters.

I agree with the previous reviewer. The rug came folded like a sheet and had creases that could not be removed. The rug itself looks cheap and the visual impact does not come across in real life like it does in the photo. I contacted them multiple times for a refund and got no response. Unfortunately I think I may have been scammed.

Utter junk not fit for a dog basket
This is yet another Chinese company promising wonderful things and then abandoning you when you need help. This company have cleverly disgused themselves as US based which is why I ordered the Vortex Rug. The shop makes this rug look amazing and you expect a really nice, Artisan Made rug. When it arrives after the nonsense of China Post its in a small package measuring 32cmX34cmX10cm and weighs just 1.13kg. Its printed, not woven, on cheap polyprop on rubber. Not as described, Not 'artisan made' as claimed, and definitely NOT 3D! My son was dead right when he said that the backing looked better than the printing. The printing is so bad that you are unable to see any of the illusions shown on the website. Their easy refund service is an absolute joke, I have emailed every day for a week and other than an initial reply saying my complaint was being reviewed - nothing. All I asked for was the return address and any process I needed to carry out to return this parcel but again nothing. I am even willing to pay for the shipping as I will always be too embarrased to display something like this in my home. I have now raised the matter with PayPal so lets see if that has any effect on Vortex.

Looks nothing like photo AT ALL! Money back guarantee is bs

Such a scam. Absolute junk!