I was given steps from time to time and…
I was given steps from time to time and then i realized its me who is non technical. Just by following the steps my business is now launched and established.
Thanks Brandon and team. You guys Rock!
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Get Your Custom Website, Web App, Mobile App, and Logo NOW! We are an award-winning team of professionals with a proven track record of successfully working with clients around the world. Don’t get taken advantage of by non-certified companies or freelancers. At The Vision Brands, we focus on delivering quality website development and design, along with comprehensive digital branding services. Our offerings include logo design, brand management, UI/UX design, website design, search engine optimisation, social media management, and content management services. We will help you stand out from the competition. The Vision Brands has been providing digital solution services since 2007 and is recognised as an award-winning company in the industry.
30 N Gould St Ste 28619, 82801, Sheridan, United States
Hasn’t replied to negative reviews
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I was given steps from time to time and then i realized its me who is non technical. Just by following the steps my business is now launched and established.
Thanks Brandon and team. You guys Rock!
I am really glad with the experience. My business is established because of you guys. Thanks The Vision Brands
TVB contacted me regarding online website development. January 2025 - a small business online website. This review is based on facts of what has occurred over the past 11 months. The initial design was to take 4 - 6 weeks, 8 weeks at the most. To date, 10 months later, my team and I have yet to see a working and viable website. My team and I can only review what is sent to us via a test link from TVB. My team is all over the country so we all individually would click on the test link provided to us to review the work completed. TVB promised a website developed on custom coding standards, using W3C-validated codes. Not repurposed templates. To build a website according to SE Compliance Standards and overall, SEO friendliness so that we would come up on search engines with high rankings. I'm sure that is what everyone is promised and one that a customer expects at a minimum. We have a website with integration problems, items as placeholders still on the website, that is not my work. My team has had to continually address integration issues, typos, incomplete sentences and previous client information copied and pasted into our website. The quality of work expected has not been delivered. For this reason we ceased working with TVB in September 2025. We gave them every opportunity to make it right. Since that time, 2 months now, I have tried to work with TVB (COO) to refund our money. No refund. He said he has to pay staff for the services provided. Those subpar services has cost us 10 months of lost revenue and thousands of dollars lost and paid to TVB, without a product. They have deleted our access to the test site. He also did not address the unwanted comments made to myself regarding my personal appearance. To trustpilot: a review is not defamatory if it is factual information with documentation and voice messages that back up this statement.
Key Items Promised
1. Website Troubleshooting & Fixing Errors: The
documentation my team provided to The Vision Brand departments via email and Zoom Meetings clearly were not attended to. Repurposed templates were used as evident by other company names and their information listed in the wording within the website. We repeatedly asked for the information to be removed multiple times and on our final day those company names were still there. We received responses stating we understand your frustration but, in all honesty, the issues have taken weeks to get fixed or are still not fixed.
2. Social Media Integration: Not complete, yet, paid for. There is no product catalog on FB and IG. The social media buttons are on the website, but they go nowhere. There is no capability to click directly from FB and IG posts to my online store. Yet TVB repeatedly requested the ok from us that the website is ready to go live. Our team communicated to Olivia not to ask us to go live until there is a web portal in place that works. Works meaning that a customer can add an item to the cart, have the shipping integration working so the customer knows the exact shipping costs, tax costs, total cost for the order. Test site repeatedly would not allow for a complete transaction.
3. Payment System Integration: Square is not properly configured on the website. That was noted when we tried to add to the cart and it went nowhere. This was after we were given a fresh test system link earlier that day. My team is in several states within the US. We all received the updated test link and we all had the same results and responses to for errors to TVB. This is not a cache issue, either.
4. Inventory Management: The inventory management system (IMS) was put in place and a
tutorial was sent to the team to review and train ourselves on inventory management.
5. Training: No Training has been provided because there is no finished product. No training on how to manage website content, add products, update payment settings, and handle inventory has been provided yet we paid for those services. No training on creating blog posts. No guidance on managing social media, scheduling posts or engaging with followers and tracking performance. We continued to be told by Olivia that the website was ready to go live. No Cybersecurity integration was implemented.
7. Obtaining the Chief Operating Officers (COO) contact information was difficult. We were told that employees were not allowed to give out that information. After persistence we did reach the COO who read our 5 pages of complaints, listened to audio messages of unwanted comments and he stated no refund. The response from him was that there was inexperience on my team's side and on the TVB team. If my team could build this website we wouldn't have paid them to do it. He stated the customer is not always right. Proceed with caution with TVB. No trust. We tried to make it work.
We struggled setting up our website. Vision Brands would return our emails very quickly and took care of the small glitches that happen when you start a website from scratch.
Thank you very much vision brands..
My business career is secure and I'm successful because of you. Stay blessed! I don't know some haters who are blackmailing you. But my career got established because of you guys. And I'm anywhere available to support where you need
This company developed my game under the instruction of Olivia Deniz. I presented them my game concept, and my game did not turn out good for the testers trying to test my game. I had a lot of issues with players trying to play my game. Also, they wanted my account information to go inside my account. which I provided. They claim it was needed to access my account to develop and publish my game. They finally claimed they was finished developing my game and stopped working and left me in the cold with an unfinished job. while I was working with them, I started getting a lot of scam calls and they wouldn't respond promptly to my e-mails. I consider this company as a scam. I lost all my game development money trying to work with them doing undercover work.
I’m blessed to have the vision brands. I’m established and doing good business due to Brandon and his expertise
They previously created wireframes for my transportation app, which I loved, and now I'm trusting them to create my new website.
A big thank you to Shea for guiding me through the process of building my personal website. Sorting everything out for me and helping with all my concerns. I have good after care from her always patient and helpful. If like me you need lots of help to create a website that isn't the usual one then the The Vision Brands is worth looking into.
I had the pleasure of working with Olivia from the vision brands on the design of our website for our startup non-profit 501c3 dog rescue, and I cannot speak highly enough of her exceptional support and expertise. Olivia is absolutely incredible!
From the very beginning, Olivia went above and beyond to understand our organization's mission and vision, and she translated that into a beautifully designed website that perfectly captured the essence of our non-profit. Her attention to detail, creativity, and technical skills were truly impressive.
What sets Olivia and the team at the vision brands apart is their dedication to their clients. It truly feels like they are one big family, and that sense of care and commitment shines through in every interaction. Olivia's passion for her work is evident in the outstanding results she delivers.
I am beyond grateful for Olivia's guidance and support throughout the website design process. Thanks to her expertise, our non-profit now has a professional and engaging online presence that will help us further our mission of rescuing and caring for dogs in need.
Thank you, Olivia, and the entire team at the vision brands, for your outstanding work. You are all gems in the world of web design! 😁
The development team for the vision brands did an amazing job, and now the Branding Unit is also doing great in helping me establish my business. I can see the real-time progress, so I want to pay one of them for maintenance, especially Brandon, you are awesome! This project has made me love you, brother. 😊👍
Additionally, I want to mention that they have also worked on our business representing tutorial videos. I am extremely satisfied with their work for us, and I will include images and links to showcase their achievements.
Overall, I am happy with the support and services provided by the development and Branding Unit teams. They have exceeded my expectations, and I highly recommend their services.
Best Wishes,
CEO: Moyenga Augustin
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