The Vintage Fur Outlet Reviews 

4
TrustScore 3.5 out of 5

3.7

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Company details

  1. Vintage Clothing Store

Written by the company

Welcome to The Vintage Fur Outlet, we are a leading U.K based stockist of vintage luxury fur coats. Our goal is to provide the best customer service and buying experience possible from start to finish. We ship out our vintage fur coats globally via fully tracked and insured shipping from our online store. Our customers complete satisfaction comes first.


Contact info

3.7

Average

TrustScore 3.5 out of 5

4 reviews

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4-star
3-star
2-star
1-star

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3.7

All reviews

(4)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

What happened to my order

What happened to my order?
$2000. And nothing sent, 3 emails not answered.
I received a conformation number and that's it.
No response from them, nothing.
America Express is investigating my claim.
Could be a scam?

4 September 2021
Unprompted review
Rated 1 out of 5 stars

WARNING

WARNING ! It’s SCAM. DO NOT ORDER. The website looks serious but it’s not. I NEEVER seen people so DISRESPECTFUL. I ordered and I paid the express shipping and… NOTHING so I just asked for a news and they NEVER answered. I asked on the differents emails, on FB on WhatsApp (they are online everytime, they saw the messages but they never answered). They are just kidding about you. I asked PayPal cause I have never received my order and they don’t answered to PayPal too. Normally I never put negative reviews, I tried to solve the problem but they just don’t care, they laught about customers, they just want money, they will never send anything, they are just SCAMMERS.

30 July 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic product & customer service

I have bought two coats so far from TVFO -- both buying experiences were absolutely fantastic, and I will certainly be buying again.

Communication is 5*, and I was very sure and confident buying. The buying process online is easy, quick and hassle free. Promise of swift delivery was absolutely met -- being in the UK this was next-day. Packaging was extremely well managed -- no damage or negative impact on the coats in shipping whatsoever, and all paperwork processed perfectly.

Customer support follow-up was fantastic -- I had nothing but praise, but if I had had a problem I felt I had a really active conversation and I would have been well looked after.

The product -- the coats -- took my breath away. Great quality, and unbelievable quality for the price. Absolutely no criticisms. Buying vintage online can be scary as pieces are unique, but both I bought were excellent, and this gives me great confidence in the quality-vetting.

In summary, I couldn't have asked for more -- extremely happy.

3 March 2021
Unprompted review

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