My very favorable review was because using the Vibit roller has helped my improve the bend in my leg. I had a total knee replacement 11 months ago and whilst physiotherapy helped me force the knee t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I was experiencing a lot of pain in my left elbow due to epicondylitis. Having tried all sorts of straps and therapies with no luck. After purchasing the vibit unit and being persistent with it every... See more
I developed a discomfort in my foot. I seen the vibit product advertised. It has helped my foot feel better & I can actually feel recovery. Being able to walk free of discomfort it’s definitely worth... See more
Company replied
Having suffered with plantar fasciitis for over 4 months I was looking for relief. I have tried insoles of different types, rolling my foot on a frozen water bottle. Medications. Saw the Vibit on soci... See more
Company replied
4.4
Excellent
147 reviews
Replied to 94% of negative reviews
Typically replies within 1 month
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Contact Us NOT
at the vibit device for plantar fascitis from australia - the "contact us" address went to a "not found" page. So much for customer service. !
8 September 2025
Unprompted review
Reply from Vibit
We’re very sorry for the trouble you experienced with our “Contact Us” page. We’ve contacted you to gather more details so we can assist you directly and ensure your questions about the Vibit are fully addressed. We appreciate you bringing this to our attention and giving us the chance to make it right.
STILL PENDING ?SCAM update not a scam
The American company website transferred me to the Australian website. After charging my card immediately, the tracking code provided remained in Pending mode saying the courier had not received the item. An email to them started a cycle of waiting with promises to investigate. After a few weeks I complained again and they said they have sent me a new one through Australia post. After a week STILL PENDING at AusPost. When I emailed again the same cycle of "we will investigate started". Saying check back in 3 days etc. Wondering if this is a scam. 3.11.25 Vibit did eventually send the item and it is a superb intervention for my plantar fasciitis. So I do not believe that it is a scam however they really need to get their delivery system worked out.
18 August 2025
Unprompted review
Reply from Vibit
We’re very sorry for the delays and frustration you’ve experienced. We’ve contacted you directly to gather more information so we can investigate your order and ensure it is resolved as quickly as possible. We take these matters seriously and want to make sure you receive your purchase and have a smooth experience moving forward.
Free offers are a scam
Free offers are a scam. When I questioned that I didn’t receive my free product, they told me my $200 dollars worth of products was….
24 hour delivery…. Took 2 weeks
Free bag………………Not worth 50 cents
One year warranty.. Like honestly?
Free tutorial………….free on YouTube
24 August 2025
Unprompted review
Reply from Vibit
We’re very sorry to hear about your experience. We’ve contacted you directly to gather more details so we can address your concerns and clarify any misunderstandings. We take feedback like this seriously and want to make sure any issues you’ve experienced are resolved to your satisfaction.
absolute rubbish,i just opened one in a…
absolute rubbish,i just opened one in a bix i had for the first time ,followed all instructions and it wouldn't work at all,its rubbish, waste of money.
21 August 2025
Unprompted review
Reply from Vibit
We’re very sorry to hear that your Vibit isn’t working as expected. We’ve contacted you directly to gather a little more information so we can troubleshoot the issue and get it sorted for you promptly. We really appreciate you bringing this to our attention and giving us the chance to make it right.
Cheaply made Battery / Not a long lasting productt
Ok !! Have been suffering from Plantar Fasciitis in my right foot for about 5 years.
Bought Vibit online and used it for about a fortnight before it simply gave out and stopped working altogether .
I'm assuming the Lithium battery inside it simply expire and /or was simply cheaply made in China. I've tried several times to recharge it but it hasn't worked at all. I'd be a little worried if I had one in my home for the potential of it starting a lithium house fire.
10 December 2024
Unprompted review
Reply from Vibit
We’re very sorry to hear about the trouble you’ve had with your Vibit. We’ve contacted you directly to gather a bit more information so we can sort this out and get your unit replaced asap! Please be assured that all our units are safety-tested and meet international standards, including for lithium batteries. We really appreciate you reaching out and giving us the opportunity to resolve this.
Not yet purchased but interested.
Not yet purchased but interested.
I keep seeing comments about poor customer service and the lack of a real return/refund process.
I also see good comments about the product.
Has anyone had the unit for say 12 months and still finding it operating well ?
6 August 2025
Unprompted review
Reply from Vibit
Hi there, thank you for your interest and for sharing your concerns. Many of our customers have been using their Vibit units for over a year and continue to experience great results! We’d be happy to provide more details and make sure you feel confident before purchasing. Please reach out to us at admin@vibit.com.au!
The Vibit
Ordering and delivery was no problem & the Vibit is so convenient to use.
I have chronic plantar fasciitis so my progress with the Vibit is slow but with daily use I am gradually improving and I'm hopeful that in time my goal of resolving this issue will be accomplished.
18 March 2025
Unprompted review
Reply from Vibit
Thank you for sharing your experience! We’re so glad to hear the Vibit has been easy to use and is supporting your recovery journey 🌼 Chronic plantar fasciitis can take time, but it’s great that you’re already noticing gradual improvement - consistency really pays off. Wishing you continued progress and relief ahead! 🙌
Long lasting relief
I purchased a Vibit originally for plantar fasciitis and found it really helped. I now use it for niggly back pain, after lifting the grandkids too much, and any other sore spots that flare up. It's a terrific product and I'd thoroughly recommend it to anyone
8 February 2025
Unprompted review
Reply from Vibit
That’s wonderful to hear! We’re so glad your Vibit has been such a versatile little helper - from easing plantar fasciitis to soothing those post–grandkid play aches 😊 It’s great to know you’re getting so much value from it. Thank you for recommending us and sharing your experience! 🌟
Relieving vibrations, excellent customer service
I find the vibrations of this tool brings more relief than pressure point ie. spiky ball etc. I have it with me now on a four week road trip, great after long sitting stints driving. Customer service is fantastic, I had an issue with the charging mechanism, very quick to come back with trouble shooting and after a short video was sent, they replaced it immediately.
13 April 2024
Unprompted review
Reply from Vibit
That’s such great feedback - thank you! We’re so happy to hear the Vibit is keeping you comfortable on your road trip 🚗💨 It’s wonderful that the vibrations are giving you better relief than pressure tools, and we’re glad our team could help quickly with the charger issue. Enjoy the rest of your travels and those well-earned breaks along the way! 🌻
Great Relief
Regular use of the Vibit roller provided significant relief from the debilitating symptoms of Plantar Fasciitis. I highly recommend this aid.
12 March 2025
Unprompted review
Reply from Vibit
Thank you for sharing your experience! We’re so glad to hear the Vibit roller has brought you significant relief from plantar fasciitis. Your recommendation means a lot to us, and we hope it continues to support your feet every day! 🙌
Great product
Great product, and from a company with great customer support and communication. I recommend purchasing this product as soon as you start to experience foot pain, otherwise you could end up like me requiring podiatry treatments etc as well.
It's a fantastic product for relieving inflammation and streatching out the foots muscles/tendons.
28 February 2025
Unprompted review
Reply from Vibit
Thank you for your thoughtful feedback! We’re so glad to hear the Vibit has been helping relieve inflammation and stretch your foot muscles - it’s great that you’re noticing the benefits even after experiencing more severe pain. Your tip about using it early is spot on 🌟 We really appreciate your recommendation and kind words about our team! 🙏
I love it great product and help my…
I love it great product and help my feet a lot
11 March 2025
Unprompted review
Reply from Vibit
Thank you so much! We’re thrilled to hear the Vibit is helping your feet feel better 😊 Your support means a lot to us!
I brought the vibit and I found it…Amazing
I brought the vibit and I found it absolutely amazing it’s the best thing for stiff and painful muscles and a lot of my friends are now using one
20 December 2024
Unprompted review
Reply from Vibit
That’s wonderful to hear! We’re so glad the Vibit is helping with your stiff and sore muscles 💪 It’s fantastic that your friends are enjoying it too - thank you for spreading the word and sharing your experience! 🌟
Very reliable business to purchase a Tens Machine
Very reliable business to purchase from, the product was shipped quickly. Updates and communication was on time and informative. The product itself has made a huge difference to my pain levels.
24 February 2025
Unprompted review
Reply from Vibit
Thank you for your kind words! We’re so glad to hear that your Vibit has made a big difference to your pain levels and that our team could provide timely updates and communication. Your support and feedback mean a lot to us!
Reply from Vibit
We’re so glad you love it! 😄 The compact design really makes it perfect to take anywhere - thanks for sharing your experience with the Vibit!
Go anywhere Fitbit.
I like that my Fitbit is portable and doesn’t take up much space. Good for when you don’t have anyone else to give you a massage.
11 March 2025
Unprompted review
Reply from Vibit
We’re so glad you’re enjoying the portability of your Vibit 😄 It’s great to know it’s giving you relief even when you don’t have anyone around to help. Thank you for sharing your experience!
I absolutely love my Vibit
I absolutely love my Vibit. I loved it when I first started using it, and it STILL goes with me everywhere. I have told my friends and visitors about my little green machine and some have ordered their own. One friend let her daughter in law try hers - and got so much relief from pain, she ended up with one of her own!
I find it works so well on my back, leg, sciatica nerve and my feet. Thank you so much for this little creation, I honestly don’t know how I would have survived without it! My sciatica nerve hardly ever plays up now and I have not used painkillers for such a long time. I am so happy that I plucked up the courage to purchase one when I did.
Thank you Vibit team!
11 March 2025
Unprompted review
Reply from Vibit
Wow, thank you so much for sharing your experience! 😄 We’re thrilled to hear that your Vibit has been such a game-changer for your back, legs, sciatica, and feet. It’s wonderful that your friends and family are enjoying it too. We really appreciate your kind words and are so glad you took the leap to get your little green machine, here’s to many more pain-free days!
Love my Vibit
Love my Vibit! I regularly suffer bouts of plantar fasciitis, and just generally painful feet. However I am noticing a great improvement since using my VIBIT regularly. I'm pretty reluctant to buy things off the internet but I'm so glad I gave the Vibit a go. Have recommended it to many friends already. Thank you Vibit!!
1 March 2025
Unprompted review
Reply from Vibit
Thank you so much for sharing your experience! We’re so glad the Vibit is helping with your plantar fasciitis and foot pain. It’s wonderful that you’ve recommended it to your friends and we really appreciate your support
Owning this is a game changer
Vitbit has help me and my clients with grippy muscles. With10 minutes of treatment I can say that muscles quickly relax.
The machine is also very well made, having bluetooth connectivity eliminating wires makes application a breeze. Thumbs up to this machine
5 March 2025
Unprompted review
Reply from Vibit
Thank you for sharing your experience! We’re thrilled to hear the Vibit is helping both you and your clients with muscle relief. It’s great that the Bluetooth connectivity and ease of use are making treatments simpler - we really appreciate your feedback 👍
Works well can use anywhere and has…
Works well can use anywhere and has relieved foot pain
11 March 2025
Unprompted review
Reply from Vibit
We’re so glad to hear the Vibit is helping relieve your foot pain and that you’re enjoying its portability. Thank you for sharing your experience!
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