I had been waiting for an out of stock product for months...... The Vet Shed were the only company that kept in touch and advised me that the product was now in stock! Ongoing communication has been... See more
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I ordered an item for my dog on the site and took the express postage option. My order went through at the end of the day on Monday, by about 8am Tuesday it was packed and sent out, then it reached... See more
Very quick to dispatch. Arrived promptly, especially given current delays in supply chains. Used Auspost..who are so reliable and quick. Only problem was me not understanding that I had to look in my... See more
I discovered Vet Shed when googling for Xmas presents for Lola to give her Doggy Daycare friends. The toys i purchased before Xmas were a little more unique than what was avail on other websites and t... See more
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Where it costs less to give your pet the best!
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Competitive pricing with fast despatch.
Detailed descriptions on the website
Detailed descriptions on the website, cheaper buying online than at the vet, easy ordering process, fast delivery. Glad I found you. Thanks
I still have not received my order
I still have not received my order. I was told it had left and was on its way.
Great Service…
Vetshed are so easy to deal with and get your order out to you very quickly. The pricing is very competitive too.
Lots of great products to choose from &…
Lots of great products to choose from & well priced. Unfortunately one of the products leaked during shipping
Positives outweigh drawback
The stock was unavailable even though it showed as available online. I ordered with express post on Thursday, the following Wednesday the stock was in transit. One week for express post request is a bit slow. The Vet Shed did however call me and informed me of the situation and that stock was expected on Monday afternoon, and refunded my express post charge. The Vet Shed then did send via express due to my inconvenience - I’m very pleased with that. I would use The Vet Shed again due to the positive experiences out weighing incorrect online shopping stock availability.
Excellent service and price
Always the lowest prices and last delivery through the courier which is the cheaper option came the same day!
22/02/23 As a pensioner
22/02/23 As a pensioner, I was extremely relieved to find the same product from Vet Shed at 1/2 the price that it costs from my Vet. Thank you so much for your realistic prices.
Vetshed pricing and speed of order out
Vetshed pricing and speed of order out is great!Unfortunately your couriersare not the greatest and don't follow simple delivery directive
Good price and quick delivery
Quick
Quick, responsive, contacted me when there was a problem with good alternatives to choose from
Great range of products
Great range of products with competitive prices and fast postage. Will definitely order again.
Fast and easy to order online and have…
Fast and easy to order online and have option for express delivery
Your nominated delivery company
Your nominated delivery company, Aramex is about as effective as a chocolate fireguard. Frankly, if you’d had someone walk my order from Brisbane, it would have been here quicker.
Return customer, happy with their products and service
Quality of products, customer service and value for money is what makes me go back to the Vet Shed on a regular basis. Nothing but positives to mention.
Poor communications about closures prior to ordering …
Maybe tell customers about limited operations sand slow shipping before they order. Not wait to take $300+ and then send an email saying you’re on holiday to 3 January
I ordered things because I needed them now, not 10 days later
This is my last vet she’s order
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