I live in another country, so I needed a company I could genuinely trust. UpperKey has proven to be reliable and consistent. My apartment is well maintained, and I never worry about payments.
Company replied
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I live in another country, so I needed a company I could genuinely trust. UpperKey has proven to be reliable and consistent. My apartment is well maintained, and I never worry about payments.
Company replied
There’s something reassuring about knowing that even if something unexpected happens, there’s a team ready to handle it. That peace of mind is worth a lot.
Company replied
Before signing with Upperkey, I was constantly dealing with small issues that added up to big stress. Now? I barely think about my property. They’ve streamlined everything.
Company replied
What stood out to me most was their transparency. From day one, the expectations were clear, the numbers made sense, and there were no hidden surprises. It’s refreshing in this industry.
Company replied
UpperKey provides guaranteed rent for property owners, offering expert Airbnb concierge services in Paris, London, Edinburgh, Miami, Zurich, Geneva, Rome, Luxembourg, Dubai and the French Riviera ( Nice, Cannes, Saint-Tropez, Saint-Maxime, Juan-les-Pins, Saint-Raphaël, Avignon, Aix-en-Provence, Cap d'Agde). Owners enjoy a steady rental income above market price while knowing their property is in good hands. To get started, landlords can schedule a valuation of their property to see how much they can earn in monthly rent. Once an agreement is made, UpperKey will manage every aspect of the property, from routine maintenance and cleaning to vetting tenants and handling payments. UpperKey has a respectful international clientele to book the properties, from business travelers to expat families.
3-8 Bolsover Street, W1W 6AB, London, United Kingdom
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically takes over 1 month to reply
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I have a flat in le premier arrondissement which I am very attached too, so i was not very keen on renting it at first, but i
Have to say that my experience with upper key so far has been flawless. They are super professional, the flat is so clean any time their is a small maintenance issue they solve it right away! I am so happy that i trusted them. Best decision, ive been renting my flat to them for the last three years and even when there was covid they paid me.

Reply from UpperKey
I have been working with UpperKey for over a year now. I have spoken with many different people and they are all consistently nice and helpful! Recently I have been liaising with Lucie Janiga and she has been so helpful. Always responsive and goes out of her way!

Reply from UpperKey

Reply from UpperKey
Upperkey is definitely a must when finding a nice accommodation.very helpful and hassle free.

Reply from UpperKey
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