Ordered 10th of Feb, it's now 2nd of March and no update on status of order, sent countless emails with no response. Imagine if they do deliver and I have a broken product, and I thought Telstra had a... See more
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Ordered Universal Bar 27/11/25.Paid express postage fee because I live close to Melbourne and believed product was made in Melbourne. Took Full 7 working days to reach me. Sent 2 emails which were not... See more
Company replied
I am obsessed! In lieu of setting up a home gym in our garage, I opted to give the Universal Bar a try, and it hasn't disappointed! Easy to put together, super quick and easy to change the resistance... See more
Company replied
The product itself is good quality and much more strength challenging than had anticipated which is great. My 2 gripes are I paid extra for 1-3 day shipping and it arrived 10 days later so don't waste... See more
Company details
Written by the company
Born out of the Melbourne lockdowns, Universal Bar is an Australian based fitness company that aims to arm Australians with lockdown-proof, portable and durable fitness gear without breaking the bank.
Contact info
-, -, -, Australia
- support@theuniversalbar.com.au
- theuniversalbar.com.au
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 83% of negative reviews
Typically takes over 1 month to reply
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I've been trying to stay active
I've been trying to stay active, but the gym isn't really for me This makes it easy to work out on my own terms without the hassle.
Really solid product
Really solid product. It allows me to work out at my own pace and in my own space, which makes a big difference.
Good quality, versatile product.
Delay in delivery was well communicated and updated. Great product quality and a good substitute for larger gym equipment in our smaller, home gym space.
only delayed a week in shipping and
only delayed a week in shipping and shipping was delayed slightly but well communicated - they advised it was due to unprecedented demand so good on them for doing well. they even offered a full lifetime access to their home online programs for the inconvenience. product is definitely worth the wait - good stuff guys
Item not delivered and no response
Ordered end of December with order saying delivery within 7 days. Been over 2 weeks so far and have sent 2 emails without receiving a response. Not a good experience and would not recommend.
Shipping delay was explained with a
Shipping delay was explained with a phone call and good customer service. I believe they've sorted it all out and it was some sort of a warehousing error that wasn't there fault. They offered free access to the workout programs and I received my item fairly quickly! great quality on the product and worth the wait. Good on you Universal Bar!
Shipping delay was explained with a
Shipping delay was explained with a phone call and good customer service. I believe they've sorted it all out and it was some sort of a warehousing error that wasn't there fault. They offered free access to the workout programs and I received my item fairly quickly! great quality on the product and worth the wait. Good on you Universal Bar!
The UB is a great piece of equipment
The UB is a great piece of equipment. Howevet their customer service is non existent. Several emails, DMs sent but no reply or acknowledgement.
Have sent 2 emails asking for…
Have sent 2 emails asking for information about my order and delivery time. No replies to date.
Universalbar needs a lesson in providing quality customer service to every customer and respond to emails sent in a timely manner.
Item has been getting prepared from r…
Item has been getting prepared for shipping for almost 4 weeks now, and no responses to 6 emails.
Update: Product arrived today after 5 and a half weeks. Still have not received any responses to emails sent.
I am generally happy with the universal…
I am generally happy with the universal bar and it's an awesome product to add to my workout regimen. My main gripes are that the instructions are quite limited even on the tutorial video, and requiring us to pay subscription for different exercises seems deceptive, especially when I was unable to claim the 30 day trial.
Really heavy
Really heavy, but that's what I wanted I got the lower resistance for the wife and kids. The whole family has a bit blast with it- great stuff universal bar team.
Their product was exactly as…
Their product was exactly as advertised, it's very effective, even my wife has been eyeing me a bit more end also has been complimenting my figure. Their program is also great. Everyone needs one and it's perfect for traveling.
Regret buying
Overpriced, difficult to use, very delayed in arriving and the worst part is that it is hard to manage varying resistance. Regret buying.

Reply from TheUniversalBar
Great Product
For times i dont have time to go to the gym this product comes in so handy!
Order the product back in September
Order the product back in September, with the 1-3 business day rush, a week later I received an email explaining that they had low stock. I go an email a week later saying they were now shipping my package. 2 weeks later still no product

Reply from TheUniversalBar
Horrible experience
Horrible experience. Could not meet delivery time frames. Once contacted referenced order demand as problem and refused to problem solve. Clear focus on profit not being Aussie distributed or care for Aussie customer. Steer clear as they want your cash not your loyalty!

Reply from TheUniversalBar
It's so easy to get a great circuit…
It's so easy to get a great circuit going. For me, this provides me a great workout. I highly recommend them for those that want to enjoy a good gym environment.
Was exactly what I was looking for
Was exactly what I was looking for. I travel for work so it is perfect when I am away.
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