After making a stupid mistake and missing our flight home. We are a family of six with three young children. We contacted the Travel bookings and through sheer persitence and patience of their part, t... See more
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The Travel Bookings is a long-haul tailor-made specialist. We offer flights, accommodation, car hire, tours, cruises and holidays. We are fully tailor-make all trips, so you get your holiday, your way! We answer all calls live and are open from 0800-23.00 daily. Call Now: 0203 307 5098
28 Green Lane, Addlestone, England, KT15 2UA, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 37% of negative reviews
Typically replies within 1 week
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The TraceL agent was professional, friendly, and very helpful throughout the process.
They responded quickly to my questions and provided clear, accurate information.
Excellent customer service and a smooth experience from start to finish.
We cannot thank Jane Rose enough for the outstanding service she provided. We were faced with arranging a last-minute flight and hotel for my husband in the Cayman Islands, and what could have been an incredibly stressful situation was handled with professionalism, efficiency and genuine care.
Jane went far beyond what would normally be expected, exploring every possible option and working tirelessly to find the very best solution available. She was responsive, knowledgeable and determined to achieve the best outcome rather than simply settling for the easiest one.
What impressed us most was her commitment to helping us. At every stage she kept us informed, offered practical advice and demonstrated an exceptional level of customer service. It was clear that she genuinely cared about ensuring everything was arranged perfectly.
In a world where outstanding service is becoming increasingly rare, Jane is a shining example of how travel consultants should operate. We would not hesitate to use The Travel Bookings again and would specifically seek out Jane's assistance in the future.
An absolute credit to the company. Five stars are thoroughly deserved.
The support from Marvin was really impressive.
It was so easy and helpful working with you guys, especially Marvin. I would like to thank him for the help he did for me finding my flight last minute. I wanna thank him again. In the future I look to work with you guys again. Thank you.
What made my experience great, was everything was done fast and efficiently.
Thanks for Eric Mary is good man he's did booking for me
Great experience, professional, easy booking, Eric was very knowledgeable, saved me loads of money on finding good deals.
Thank you
Max made the whole experience very comfortable. We had to change plans slightly and he assisted so politely.
I would definitely use their service again.
Had a great experience while booking with travel bookings ltd .we booked our flights from London to Vancouver in July 2026 with Eric Pearson and he was very helpful ,his communication and planning skills on the point ,he listens to our budget and preferences and find us good deals /dates accordingly.our overall experience with travel booking is excellent and customer service was spot on .i would definitely book with them again and again and will recommend others to book with them👍🏽
Jane Rose has been so helpful, sorting out boarding passes and making sure everything was correct. The airfare was very competitive and she has stayed in touch to make sure all is going well. Couldn't ask for more
Jane was very patient and helpful in getting me the dates and times required.
All good on this ocassion. Max Williams was excellent on this ocassion. He was patient, courteous and very understanding, Returned my calls prompty.
Today I had a conversation with Max, I was having a few issues trying to do this by myself needing an E ticket to the states for a couple months. Instantly max new the situation and within 5 minutes found me an amazing price and within another 5 minutes I had brought the tickets! 5* would recommend!
Mary was very helpful and got me the best deal to the United States.
The gentleman that dealt with us whose name is Marvin did a great job.
No complaints only gratitude.
Cheers have a great day.
Max is a great guy he should get a pay rise fantastic member of staff extremely helpful and got the job done

Reply from Thetravelbookings
Enjoy listening to our advice she tell you all the details she didn’t forget any anything even more detail details she explained to you so thank you to her

Reply from Thetravelbookings

Reply from Thetravelbookings
After making a stupid mistake and missing our flight home. We are a family of six with three young children. We contacted the Travel bookings and through sheer persitence and patience of their part, they got us home next day. Renee in particular stayed on the phone with us for about 5 hrs without a break to ensure we were fully booked on the flight home. Everyone at the company did their bit, but Renee was exceptional. Even had adjoining seats as bonus.Definitely would use them again and strongly reccomend them.

Reply from Thetravelbookings
IVery good company the lady Rennee Watson is great Very helpful nothing was too much of a problem completely professional I will useagain and highly recommend this company and lady the booking was an easy process

Reply from Thetravelbookings
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