After making a stupid mistake and missing our flight home. We are a family of six with three young children. We contacted the Travel bookings and through sheer persitence and patience of their part, t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My agent (Eric) was fantastic from start to finish. He provided me with multiple options, really working hard to find not only the best price but the best flight times, stop over times and seating opt... See more
The service we got from Ron throughout our booking process for a long-haul flight was great, he gave us different options and didn't hard-sell one option over others. We ended up getting a better pric... See more
Company replied
Thanks Eric, what an experience I have had... Such attention to details, shows he knows his business and guide you all the way, showing prices to match the dates provided. He kept in touch thro... See more
Company details
Written by the company
The Travel Bookings is a long-haul tailor-made specialist. We offer flights, accommodation, car hire, tours, cruises and holidays. We are fully tailor-make all trips, so you get your holiday, your way! We answer all calls live and are open from 0800-23.00 daily. Call Now: 0203 307 5098
Contact info
28 Green Lane, Addlestone, England, KT15 2UA, United Kingdom
- 02033075098
- sales@thetravelbookings.co.uk
- thetravelbookings.co.uk
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 37% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The agent who dealt with my inquiry was…Mr Ron
The agent who dealt with my inquiry was absolutely amazing and I will definitely be back to do my future flight tickets as well recommend friends and families. In the coming weeks definitely some of my communities will be buying their tickets with you.
The particular agent that I would like to extend my gratitude is Ron. Very happy and looking forward to doing business in the near future.
Saad Ahmed
11 March 2026
Unprompted review
Reply from Thetravelbookings
Dear Khadar,
We are grateful for your positive review.
Our utmost priority is to enhance the customer experience. Your valuable feedback motivates us to uphold our best practices and go the extra mile to exceed our customers' expectations.
Once again, we express our gratitude for choosing us, and we hope assist you soon in future.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Jane Rose was clear and to the point
Jane Rose was clear and to the point. Very pleased with the price, the follow up, the outcome, terms and conditions.
24 February 2026
Unprompted review
Reply from Thetravelbookings
Dear Valued client,
Thank you for your fantastic review !
We’re glad to hear that you had such a great experience with Jane. She truly goes the extra mile to assist our customers, and your kind words mean a lot to us.
We appreciate your support and look forward to helping you with your future travels.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Very professional and accommodating
Very professional and accommodating
10 March 2026
Unprompted review
Reply from Thetravelbookings
Dear Valued client,
We are thrilled to receive your feedback and to learn of your positive experience with us.
It's always gratifying to hear such great feedback and we truly appreciate you taking the time to acknowledge our efforts.
Best regards,
Team @Thetravelbookings.co.uk 🙂
The service was amazing
The service was amazing! Ness Davies worked so hard to ensure that all of my requirements were met. I will definitely be using this service again and will highly recommend.
12 March 2026
Unprompted review
Reply from Thetravelbookings
Dear Perry,
Thank you for your 5* review and for sharing your experience.
We’re delighted to hear that Ness provided great service. It’s wonderful to know we were able to fulfil to all your requirements and that you will be choosing us again to plan your next travel.
We truly appreciate your support and look forward to helping you with your future travel plans.
Best regards,
Team @Thetravelbookings.co.uk 🙂
I always use Ron and his Team
11 March 2026
Unprompted review
Reply from Thetravelbookings
Dear Chris,
Thank you for your valuable feedback and your continued trust in our company.
We're delighted to hear that Ron’s dedication and service keep you coming back. Your recommendation means a lot to us, and we look forward to helping you with many more trips in the future.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Excellent service
One of the best travel agencies I've used. Would recommend.
11 March 2026
Unprompted review
Reply from Thetravelbookings
Dear Jean,
Thank you for your 5* review.
We're glad to note you received excellent service while dealing with us.
We truly appreciate your recommendation and look forward to assisting you and your friends in the future.
Best regards,
Team @Thetravelbookings.co.uk 🙂
💯 communication is excellent and they…
💯 communication is excellent and they resolve issues straight away, because of the war my flight got cancelled Ron dealt with it with such ease and got me the dates i wanted, i have relatives who have booked with other company’s who are now stranded and can’t get through but this company has best communication reply to you straight away no matter what circumstances thankyou so much for helping my parents especially thanks to RON
10 March 2026
Unprompted review
Reply from Thetravelbookings
Dear Surayya,
Thank you so much for taking the time to share your experience with us.
Its great to hear that Ron provided you with great service. In such unprecedented time, we our committed to assist our each & every client in the best possible manner, so it's wonderful to know that Ron's efforts made your experience good.
Providing understanding and supportive service is very important to us, and your appreciation means a lot.
We look forward to assisting you again in the future.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Great communication on booking travel ticket
Jane helped me on finding the correct flight itinerary. Once that was obtained I was able to reserve the flight. I appreciate her kindness, patience and professionalism when dealing with me.
5 March 2026
Unprompted review
Reply from Thetravelbookings
Dear Katanga,
Thank you so much for taking the time to share your experience with us.
We're delighted to hear that Jane provided you with great service. We pride ourselves on our professionalism and dedication to customer satisfaction, so it's wonderful to know that Jane's efforts made your experience good.
We truly appreciate your kind words and look forward to welcoming you on another trip soon.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Max was very clear and fast withservice…
Max was very clear and fast withservice - very honest and straight forward - great flight deal to Colombia from London
7 March 2026
Unprompted review
Reply from Thetravelbookings
Dear Simon,
Thank you for valuable rating.
We’re delighted to hear that Max provided you with clear & fast service. Our goal is to offer the best flight deals, personalized support, and stress-free travel planning for all our customers.
We hope you have a fantastic journey ahead, and we look forward to assisting you with many more trips in the future.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Renee was absolutely fantastic from…
Renee was absolutely fantastic from start to finish, thank you for all your help :) will be booking through you again!
26 February 2026
Unprompted review
Reply from Thetravelbookings
Dear Donna,
Thank you for your kind feedback !
We’re pleased to hear that Rennee assisted you with your flight booking in a thorough and professional manner.
We truly appreciate your business and look forward to helping you again soon.
Best regards,
Team @Thetravelbookings.co.uk 🙂
If Trustpilot had a zero rating that is…SCAM
If Trustpilot had a zero rating that is exactly what I would give these people!
THIS IS DEFINITELY A SCAM!!!
6 March 2026
Unprompted review
Reply from Thetravelbookings
Dear SM,
After going through your comments, we would like to assure that this has never been the case with our company. There would surely be some misunderstanding and we will be more than happy to resolve it upto your satisfaction.
While going through our records, unfortunately we are not able to find any records of your booking/dealing with us.
So may we request you to once recheck if it is actually our company with whom you dealt and had unpleasant experience. If yes, then we request you to share your details at Info@thetravelbookings.co.uk and we'll proactively deal with this matter.
We will look forward to hearing from you.
Best regards,
Team @Thetravelbookings.co.uk 🙂
I am glad I booked with travel bookings .
I am happy with the service of travel bookings. Renne was very considerate of my needs and was very helpfulwith finding me the particular timings and routes that I wanted .
24 February 2026
Unprompted review
Reply from Thetravelbookings
Dear Kunwarjeet,
Thank you for your wonderful 5* review and for sharing your experience with us.
We’re so pleased to hear that Rennee was considerate and helpful in finding a appropriate flight.
We’ll be sure to pass along your kind words to her.
We look forward to helping you again with your future travel plans.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Excellent service
From the get-go this company have held my hand, ticket, arranging meet and assist as I’ve had a stroke, nothing is to much trouble.
My agent Jane Rose is incredible kind and is on WhatsApp with me for quick details. It makes me less anxious!
4 March 2026
Unprompted review
Reply from Thetravelbookings
Dear Holloway,
Thank you for the fantastic 5‑star review !
We’re delighted to hear you found Jane assisted you with quick service. Making the process smooth and straightforward is something we work hard to achieve, so it’s wonderful to know this matched your experience.
We look forward to assisting you again soon.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Trusted Support for a Special Journey ✨
Rennee Watson handled my request with great professionalism and efficiency. She arranged my spiritual trip exactly as required and ensured everything aligned with the appropriate timing.
I was initially quite nervous due to the short notice, but she thoughtfully accommodated both the departure and arrival times according to my schedule.
I truly appreciated her support and would happily book another family vacation with her in the near future.
27 February 2026
Unprompted review
Reply from Thetravelbookings
Dear Paarus,
Thank you for your kind words!
We’re delighted to hear that Rennee provided you with effecient service.
At The Travelbookings Ltd., we pride ourselves on offering transparent travel advice, competitive fares, and seamless booking experiences for our customers.
Whether you’re planning a holiday, business trip, or family vacation, our expert team is here to help every step of the way.
We look forward to assisting you with your next journey.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Exceptional Service From Marvin 🫡👍
Marvin great customer assistance, booked quick and affordable travel for me and my young granddaughter, and even found a great price. He made the whole experience feel personal — more like having my own assistant than speaking to someone I’d only just met over the phone. His support gave me the confidence to book with them, and he followed up the next day to offer help with our airline check‑in. Fantastic service from start to finish. I’ll definitely book with them again!
2 March 2026
Unprompted review
Reply from Thetravelbookings
Dear KAZ,
We appreciate you taking the time to provide us with your feedback.
We are pleased to know that Marvin offered great service to you.
We are dedicated to maintaining this level of service while striving to deliver even more competitive deals and promotions for our customers.
We appreciate your support and look forward to helping you with your future travels.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Highly recommend!
Have booked via this company previously with the help of Renee and it all went very smoothly. Good communication. Renee always easy to reach and responsive and always helpful and curteous in response to any queries I had. I would highly recommend.
3 March 2026
Unprompted review
Reply from Thetravelbookings
Dear JW,
Thank you for your 5* review !
We’re glad to hear that you had such a great experience with Rennee. She truly goes the extra mile to assist our customers, and your kind words mean a lot to us.
We value your continued support, and we look forward to serving you in your future endeavours with us.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Dave my agent was incredibly helpful in…
Dave my agent was incredibly helpful in booking my flights and got me a great deal. The whole process was handled very professionally and was very easy to navigate
2 March 2026
Unprompted review
Reply from Thetravelbookings
Dear Sharon,
Thank you for taking the time to share your feedback.
We’re delighted to hear that Dave was so helpful and professional, finding you a good deal.
We look forward to assisting you again in the future.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Jane Rose was great communicating with…
Jane Rose was great communicating with me regarding my booking and offered fabulous payment options as well as flight options.
This is the 2nd time I have booked with thetravelbookings.
16 February 2026
Unprompted review
Reply from Thetravelbookings
Dear Jim,
Thank you for your 5-star review and for sharing your experience.
We’re delighted to hear that Jane provided great service and was able to offer suitable payment options. It’s wonderful to know you found the information quick, reliable, and helpful.
We truly appreciate your feedback and look forward to assisting you with your future travel plans.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Jane has been so helpful for me and my…
Jane has been so helpful for me and my family whenever we are looking for flights she helps us through everything both the flight and the check in. I really appreciate all her efforts.
From
Johnson
3 February 2026
Unprompted review
Reply from Thetravelbookings
Dear Johnny,
Thank you for amazing review.
We’re delighted to hear that Jane provided you with fantastic service and made your booking experience smooth. Our goal is to offer the best flight deals, personalized support, and stress-free travel planning for all our customers.
We hope you have a fantastic journey and we look forward to assisting you with many more trips in the future.
Best regards,
Team @Thetravelbookings.co.uk 🙂
Reply from Thetravelbookings
Dear Gill,
Thank you very much for your kind words.
Your feedback is truly appreciated, and we look forward to serving you again in the future.
Best regards,
Team @Thetravelbookings.co.uk 🙂
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