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The Trade Centre Wales - Neath Reviews 

3,661
•
TrustScore 4.5 out of 5

4.7

Car Dealer
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Neath Abbey Business Park, Neath Road, SA10 7DR Neath, Wales, GB

•
01792 814300

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See what reviewers are saying

Rated 5 out of 5 stars

Jay and Liam was fabulous helping us throughout, purchasing the car. Very informative and helpful, and answered every question we had. Both very patient, thank you so much for a speedy car purchase!

Rated 5 out of 5 stars

I’ve had my car just over a month, it had an issue with the front passenger seat belt, where it was twisted inside the panel. I contacted the After Sales team, who phoned me back same day to book me i... See more

Rated 5 out of 5 stars

I was blown away by how the process went. Honestly, I was not expecting such an amazing experience. I had lots of enjoyment choosing my car, like a kid in a candy store. Then I was greeted by Stuart... See more

Rated 5 out of 5 stars

Walking away one happy customer today, the whole team have been great, Jake in collections was amazing getting us the deal we wanted, will definitely be coming back in the future.

Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.

Contact info

  • Neath Abbey Business Park, Neath Road, SA10 7DR, Neath, Wales, United Kingdom

  • 01792 814300

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(3,661)

3,467 reviews in the last 12 months

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Rated 1 out of 5 stars

Stay Away

Don't buy from here!
It's funny how all the good reviews are about the staff who ask to take your phone to write a good review themselves. And there is no good reviews about how good the cars are. It's just bad reviews after bad reviews about how bad the cars are. People don't waste your money. Worst company I have ever dealt with! And stop flagging my reviews as you know I’m right

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Jake helped us with the finance side and was really great. Even when I got a bit snappy (through no fault of his) he remained patient and understanding. Great experience!

7 August 2026
Rated 1 out of 5 stars

Avoid. Part Ex lies.

Went on their website and used the part exchange calculator. Put accurate information in to which they quoted £5400 for my car.

I then made an appointment the next day as I wanted to part ex and buy another vehicle which was on sale via their website on promotion as £2000 off each car.

Went to the Neath centre. Guy I dealt with was alright but he went and spoke to his manager about what I would get for my car part ex wise.

I understood they would probably take a bit off as they all do. He came back and said they would give me £2000 for my car!

I asked him why would you online give a quote of £5400 to which he blamed the website saying the calculator wasn’t accurate, I challenged him saying it’s false advertising and then low balling me which he didn’t have much to say.

Also, their website showed good cars at very good prices, upon walking around the whole forecourt, I couldn’t see one vehicle that matched the prices online, not even close.

So, they ended up wasting my time and lying to me to try and get my vehicle for next to nothing.

The manager didn’t give a monkeys about me and couldn’t have cared less.

Cowboys. Avoid.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Cannot thank you all enough

Cannot thank you all enough! From Jordan in sales, James in finance who held my hand through me being very stressed and kept me totally calm to Alicia in collections. Cannot recommend them more!

5 August 2026

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