The Trade Centre Wales - Cardiff North Reviews 

I went on Sunday (16.08) to see the web exclusive deals with £3000 off. There was only one available and it was perfect for what I needed.

Staff were friendly, knowledgable and showed me everything I needed. Took the car away same day!

Didnt have my first choice car. Due to an issue. Great transparency on what the issue was. Gave me the exact deal on another car. Absolutely brilliant.

And very happy with the car i walked away with.

Matthew was great, made the experience swift and easy, very professional and a nice guy

Great experience from the time I walked in the door, til the time I took my car away. Amazing how you can drive away same day. Dan, Mia and Libby were great, and I thank them and wish them all the best!

Paid a visit to abercynon branch for my wife to buy a car.
I went with her to offer advice on her choice.
On entering we met wayne who explained the "Deal Process" with labels on the car.
We also met Dean, who i believe is the floor manager (or equivalent) who we have had many pleasant dealings with over the years as this was our 6th visit/purchase.
So after our interaction with Wayne and agreed that we would take photo's of the cars and then come back to him with what we were interested in.
i had the feeling we were being followed by Wayne, almost felt like we were being stalked as every time i turned around he was there.
After being followed around outside, we came across a few cars that peaked our interest, we started one of the cars and there was an anomaly with that car that i didn't like and told Wayne that we were going to look around further to see something we liked, but he tried to push us towards a car that we at that point discounted, it was almost like he was more concerned about making a sale compared to US making the right purchase.
At this point i walked away stating to my wife that this guy was now "Pi**ing Me Off", i then spoke to the nice guy "Dean" and told him of my concerns over Wayne and this point we were left alone to carry on with our viewing, but he was still there but not as close as previously. At this point my wife came to a decision and drew the attention of Wayne/Dean to look further in to the car we chose.
So for some reason Wayne still insisted on speaking to me, even tho i told him on numerous occasions that my wife was the "Purchaser" and not me and i was there to advise, i think after about the 6th time of telling him, he got the message, personally to me i felt like he was being sexist in having to deal with a Female and being very disrespectful towards her.
After completing the paperwork we went to the finance department to sort out the finances of the car, we met a pleasant young lady, nikki, who went thru everything, went thru the sales patter for aftercare to which we politely declined, and her demeanor completely changed then she had the cheek to question us on our decision, if someone says "NO" then that is our right to and don't expect to questioned on our decisions, a lot of factors go in to that decision and i don't feel we have to answer to someone else.
Our final department visit was to collections, who we got to me Dom, nice guy, cheeky chappy and down to earth, went thru the final process and took my wife out to her new purchase and made the end to our experience very pleasant.

Mathew was very helpful in getting me the car today

Great customer service from start to finish, Steve the sales man was very helpful and answered all our Questions and Meg and Jack were also very helpful in finalising the sale. So overall a great experience

Thank you to dom, he was very helpful and very friendly

Fantastic service very friendly. Helpful and polite from Cat every thing was straight forward.

Quick and straight forward sale. Very thorough and clearly explained the whole process.

Excellent sale, Dom, Tom, Dan and Kieran really helpful. Pleasure to buy from hassle free and efficient.

Rhys was really good, thorough and reasonably quick. Customer service excellent.

Thank you, purchased a car on a Web special very happy with the car and the price. Thank you Libby for your lovely service finalising all the paper and handing the car over to us.

Purchased a Peugeot 208 on a web sale unbelievable price paid so lucky i got this for my sons first car great sales team from start to finish and the hand over of my car was handled by Dom he was really professional and explained everything in detail sorted out tax and other details a very happy customer the Trade centre sales are real you just need to get here early and hopefully you will get your car too.

Very good service. Delightful team in and out like a flash.

I can’t fault the experience from beginning with Kieran and finishing with the fab Libby. I am over the moon with my web special car 🙂. Amazing team at trade centre wales Abercynon.

Had a great experience today from libby and tom. Happy customer

Went up last week, sat through hour plus of finance quotes, only for them to change the terms adding more additional money. Several days later give me a more satisfactory price over the phone. Again drove 45 minutes up there for them to then again drive the price up once I was there. Wouldn't waste your time.