Alero reached out to confirm my request and was open to take further queries. Best customer service attitude. Loved it!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Alero got in touch with me and helped me solve my problem, by initiating a full refund! I am very pleased with this and thankyou so very much!! Lponton
When I contacted you I received a response within a few minutes Im pleased with you deciding to refund Thank you
This is a fraudulent website that tries to scam people with a loyalty deal. You get an offer for a low price and suddenly you are stuck with a subscription for website credits and they try to automati... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Avoid this company based in Cyprus do…
Avoid this company based in Cyprus do not enter card details they are thieves and scammers
Quick and friendly service
Quick and friendly service. Dealt with my query in a stress-free manner.
Deceivers
I would give a rating of minus 100 stars for Thetinyfashion if it were possible. I don't know how I came to subscribe to Thetinyfashion, as I don't have any children or contact with children myself. So why would I take out a subscription there? Unfortunately, I only realised when Thetinyfashion already had €30 in credits from me. I cancelled my subscription immediately and wanted my credits back.
The support wrote to me: "[...] While our standard terms and conditions state that membership fees and subscriptions are non-refundable, I fully understand your situation and have made a special exception to process your refund to you card ending [...] pending your approval. [...] In the meantime, I would greatly appreciate it if you could take a moment to rate my interaction with you on Trustpilot. Your feedback helps me improve and supports others in finding the assistance they need.
It also helps me track the process and additionally help expedite the process. I would greatly appreciate it if you could share a screenshot of your review with me once it is submitted.
IMPORTANT: Please note that the addition of the review serves as vital proof presented to our Payment Department to ensure your refund is processed within 3-5 days depending on your bank's processing speed."
I then had to send them a screenshot of my Trustpilot review (I have since deleted it, and rightly so, because Thetinyfashion deceived me). But then they only paid me the last two instalments of the subscription, the current one and the one still outstanding before the cancellation. They kept the 30 € FOR NOTHING. Thetinyfashion are hypocrites, liars, and worse, and I hope with this review that nobody falls for them again.
Quick response
When I contacted you I received a response within a few minutes
Im pleased with you deciding to refund
Thank you
Great service from Paula and escalation…
Great service from Paula and escalation team
Amazing and responsive
Amazing and responsive. Immediate to assist and overall a pleasant experience. No hassle involved when submitting a request for assistance and an absolute pleasure to work with.
fraud and scam!
This is a fraudulent website that tries to scam people with a loyalty deal. You get an offer for a low price and suddenly you are stuck with a subscription for website credits and they try to automatically take large amounts of money from you. SCAM
Appreciate your good and positive…
Appreciate your good and positive response for my enquiry. Hope you will continue and do the needful.
Emily reached out to assist
Emily reached out to assist! Thankyouuu Emily! God bless you!
Great customer support
Great customer support! Great chat line and fast customer service!!
Anne was very helpful
Anne was very helpful, the issue was handled very well.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








