The Thoughtful Gift Co. Reviews 18

TrustScore 4.5 out of 5

4.6

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4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Really lovely products

Really lovely products, beautifully wrapped. Also great customer service - I sent my gift to the wrong address and they attempted delivery for me twice and then a third (successful!) time

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Wedding memory box.

I bought a wedding memory box for our friends wedding. The detail is beautiful on the box, and looks even nicer than the pic on the website. Wrapped in white tissue and neatly presented. Thanks so very much.

15 June 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely beautiful product

Absolutely beautiful product! I ordered the elephant plush teddy with photograph on the tshirt - it’s stunning! The softest teddy, loveliest product idea. Super quick turnaround and delivery - great customer service and a real personal touch! Have recommended to many friends and will order again :)

1 January 2021
The Thoughtful Gift Co. logo

Reply from The Thoughtful Gift Co.

Thank you so much for your lovely words. Happy new year xx

Rated 5 out of 5 stars

Simply wonderful...

Simply wonderful...
Prompt delivery, lovely item. Perfect

19 December 2020
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Reply from The Thoughtful Gift Co.

We love your feedback! Thanks Marie, Merry Christmas!! Xx

Rated 2 out of 5 stars

Poor quality

I got a mouse mat which was ok, and a Teddy with a photo on the photo quality is terrible

11 December 2020
The Thoughtful Gift Co. logo

Reply from The Thoughtful Gift Co.

Thanks for your order and your review Michelle. It’s a shame you didn’t contact us before posting a negative review, as we could have sorted this out for you with no problems at all.

As a new small business, we pride ourselves on doing the best for our customers and it’s unfortunate that we haven’t been given a chance to do that on this occasion.

If you’d like to send us a photo of the poor quality item you’ve received, we will take a look and send out a replacement free of charge.

Thanks,
Rob

Rated 5 out of 5 stars

Wonderful

Excellent service, lovely contact from the owners to keep you up to date with the order. The product is adorable! Really soft and the picture is clear and not shiny which is great. Love it!

8 December 2020
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Reply from The Thoughtful Gift Co.

Thank you so much! Merry Christmas x

Rated 5 out of 5 stars

Excellent

Nice website, easy to order, free delivery and rapid dispatch. High quality printing

5 December 2020
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Reply from The Thoughtful Gift Co.

Thanks so much for your feedback! Merry Christmas!

Rated 5 out of 5 stars

Previously gave a 3 star

Previously gave a 3 star - after speaking with Rob we arranged a new print to be delivered this was partially my fault for not checking the brightness of the photo selected. This was resolved immediately and very kindly sent a new print . Thank you x excellent customer service

1 December 2020
Unprompted review
The Thoughtful Gift Co. logo

Reply from The Thoughtful Gift Co.

Thank you so much! We pride ourselves in customer service and really appreciate this kind of feedback! Merry Christmas Charlotte! X

Rated 5 out of 5 stars

Product is lovely

Product is lovely, Even better than I thought it would be. It is packaged so nice and will be loved at Christmas. Thank you 😊

27 November 2020
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Reply from The Thoughtful Gift Co.

Thank you so much for the feedback! We’re so pleased your happy with your purchase! <3

Rated 5 out of 5 stars

Really beautiful gift idea

Really beautiful gift idea
Bunny very ugly though
Arrived very quickly

22 November 2020
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Reply from The Thoughtful Gift Co.

Thank you so much for the feedback! X

Rated 5 out of 5 stars

A beautiful gift that will be well…

A beautiful gift that will be well loved and treasured I’m sure.

21 November 2020
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Reply from The Thoughtful Gift Co.

Aw we are so pleased Nic! It was a pleasure making such a treasured gift! Keep safe x

Rated 5 out of 5 stars

Excellent quality

Excellent quality, super cute and great delivery times thank you xx

21 November 2020
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Reply from The Thoughtful Gift Co.

We do try! Thanks for trusting us and our little business! Keep safe x

Rated 5 out of 5 stars

GREAT WEE BUSINESS

Really pleased with what I ordered, they came exactly as I asked for. Plus great communication with regards to my order and making sure it was all ok before it was despatched. Came nicely packaged. Will definitely use this small company again.

20 November 2020
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Reply from The Thoughtful Gift Co.

Thank you so much! We loved making your order! Such stunning photos too! Xx

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, such a great quality and I love the personal touch. Will definitely order again

18 November 2020
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Reply from The Thoughtful Gift Co.

Thank you so much! We adore the personal touch we can give to our customers products! Keep safe and thanks again x

Rated 5 out of 5 stars

Perfect!

So simple to place an order and delivery was super quick! Bought 3 of the Rabbits which are really soft and the photo look fabulous.
Can’t wait to give them to our 3 children for Christmas.

15 November 2020
The Thoughtful Gift Co. logo

Reply from The Thoughtful Gift Co.

Thank you so much for the review, any and every feedback is appreciated! We are very pleased you like you order - Rachael x

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