Spent one week at Masseria Cisterna Rossa in the Salento area of Puglia in mid Sept 2025. Pictures of this villa do not do it justice. It is large, very beautifully furnished and in outstanding c... See more
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The Old Truman Brewery, 91 - 95 Brick Lane,, E1 6QR, London, United Kingdom
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Wonderful villa in a perfect location with great views alongside privacy, but with a central position in Zakynthos with easy access to other parts of the island.
Easy, knowledgeable and supportive Thinking Traveller representative who made any arrangements easy.
To top it off the Villa host was absolutely lovely

Reply from The Thinking Traveller
Well organised and informative company. Party of ten travelled to Puglia for a villa holiday. Everything went perfectly. Villa was stunning.

Reply from The Thinking Traveller

Reply from The Thinking Traveller
The position of the villa is spectacular but everything else is mediocre . Villa amenities are outdated . Directly next to the villa there is a construction site with a lot of noise
I am greatly disappointed

Reply from The Thinking Traveller
Overall, we had a good stay. The service we received prior to our arrival, the welcome, and the assistance during our stay at the villa were excellent — kind, attentive, and professional.
In terms of kitchen equipment, tableware, and cooking, the villa is very well equipped — we didn’t miss anything during our stay.
What we liked less:
In our opinion, the villa is too dark and lacks sufficient lighting. We had to purchase a projector to create a better lighting atmosphere.
Although we received the villa in an orderly state, the level of cleanliness was below our expectations — there was dust on the clothing shelves in the rooms, and the floors were not clean.
Due to the unfavorable weather, we were unable to enjoy the facilities the villa offers outside .
There was no cover for the outdoor sofa, so it was wet, and we couldn’t sit outside even during the moments when the weather allowed it.
Regarding the furniture in the bedrooms — the beds, living room furniture, wall lamps, linens, pillows, and towels — we would have expected a much higher standard, considering the level and price of the villa.
We also didn’t have hot water in the showers, and the water pressure was very weak, so the shower experience was disappointing.
Despite the pros and cons, we had a wonderful stay. However, at your request and for the sake of constructive feedback, we felt it was right to share our experience honestly.
Thanks
Bresler family .

Reply from The Thinking Traveller
Great communication before, during and after our travels. Wonderful house.

Reply from The Thinking Traveller
Great company
Been using them for years
They are not cheap but the service is excellent always

Reply from The Thinking Traveller

Reply from The Thinking Traveller
Every step of the way from the 1st email contact and the 1st phone call with Annabel until any final requests for some assistance, we were completely happy with the response of the person/s we connected with. It seems like a great company that I would easily recommend to others and will use for ourselves again.

Reply from The Thinking Traveller
The apartment is delightful. Well appointed, comfortable and spectacular views. Oh, and centrally located.
The beaches are great and the town is beautiful. What not to like?

Reply from The Thinking Traveller
The website was intuitive, the contact resources were very helpful, the recommended activities were of good quality, and the coordination between us and the vendors was seamless. We recommend the thinking traveller highly.

Reply from The Thinking Traveller
If I could offer you 10 stars, I would! I don’t even know where to begin. Annabelle was incredible helping me choose a location and Villa. The villa was absolutely spectacular and exceeded every expectation anyone in our group had! Sebastian, our host couldn’t have been more generous and kind person. We miss him already!
Teresa was an incredible resource for us while we were in the area. Incredible! She helped us with all our travel plans, dinner reservations, directions and advice in general.
I could not be more grateful to the thinking traveler for everything and will definitely come back to them for our next adventure!

Reply from The Thinking Traveller
The entire experience from booking to departure was seamless and brilliant. And the accommodation was outstanding. Everyone we engaged was helpful and friendly. Would certainly use the Thinking Traveller again.

Reply from The Thinking Traveller
Superb bespoke customer service throughout, from the date of making an initial enquiry all the way through to post-holiday care and attention. Freyer Hopkins was full of useful insights and was patient and approachable during the booking process.

Reply from The Thinking Traveller
Our whole experience using the Thinking Traveller was great from initially finding the Villa in Sicily through to planning, being welcomed on arrival and sorting out everything on the ground during our stay. Everything we asked was responded to quickly and I am sure the could have done more if we had asked. Would definitely recommend.

Reply from The Thinking Traveller
Warm welcome, excellent staff all made a magical location even more special.

Reply from The Thinking Traveller
Staff were helpful & communicative.
The villa was wonderful, even better than expected.

Reply from The Thinking Traveller
Thinking Traveller did a great job. They were good communicators before, during, and after our visit and the house was just as expected (better even). They even brought over a birthday cake for my husband - there were lots of nice little touches like that. Recommended!!

Reply from The Thinking Traveller
From start to finish the whole service they gave was exceptional.

Reply from The Thinking Traveller
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