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9
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TrustScore 2 out of 5

2.1

Costume Store
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Company details

  1. Costume Store
  2. Clothing Store

Contact info

2.1

Poor

TrustScore 2 out of 5

9 reviews

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1-star

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2.1

All reviews

(9)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute rip off

Absolute rip off. The company showed an address in Wyoming. Not artist created like they claimed. Cheap costume and mask from China not Wyoming or anywhere in the United States. Found the same exact Art the Clown costume and mask on Temu. Could not get any response when trying to return and finally turned it in to my credit card company to get my money back. Total fraud!

22 October 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a mask on the 6th of October

Ordered a mask on the 6th of October. No updates came and I missed getting this for Halloween. Fair enough I thought, I ordered in what would be their busiest month. I'll wait til November

I reached out on the 5th November for an update and to cancel my order if no progress. No response. Feeling as needy as a teenager left on "read". I tried again on the 9th. No response. Then again today (17th November). Shock to everyone, no response.

After some digging I've found that this company was listed under a different name last year. HorrorFX another company that scammed a lot of people. If people did receive the product it was a poor quality mask shipped from china. Not the mask designed by VFX artists in America as advertised

The customer service is non existent from what I've experienced. The odd person that does get through, gets responded to by an angry little man who needs to send abusive emails to feel better about his undersized throbbin williams

If I could rate this company in the negatives I honestly would. Avoid this company.

6 October 2025
Unprompted review

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