Wow, I’m absolutely blown away by the incredible cycling apparel they’ve crafted! The contemporary designs in their collection are simply stunning. The quality is top-notch, with fantastic materials u... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
SYN is honestly next level. The gear? Unreal quality—super comfy, durable, and you can tell it’s made with athletes in mind. But it’s not just about the gear. Their service is seriously amazin... See more
Company replied
SYN'S STYLE IS IDENTICAL, AND EVEN THOUGH I'M FROM MILAN, I FEEL PART OF A GROUP THAT RIDES EVERYWHERE, IN EVERY CORNER OF THE WORLD. I'VE BEEN USING THEIR PRODUCTS FOR A FEW YEARS NOW, THE FIT HAS IM... See more
Company replied
The Syndicate is more than just a cycling apparel brand – it’s a lifestyle. Their designs are sleek, modern, and built with true attention to detail, making every ride feel special. What really stan... See more
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Company details
Written by the company
Based in Germany, the SYN Global Cycling Club designs and engineers contemporary cycling apparel with a community driven approach. At the SYN Global Cycling Club we are committed to protect the places we ride. From designing our collections, to sourcing fabrics and hand-made producing our apparel—each step is engineered entirely in Europe and made under the highest social and ecological standards. The SYN Global Cycling Club can be found at www.thesyn.cc and at selected stores throughout Europe, North & South America and Asia
Contact info
Eichelbergstraße 16, 09212, Limbach-Oberfrohna, Germany
- support@thesyn.cc
- thesyn.cc
4.6
Excellent
98 reviews
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The wrong size top was delivered…
The wrong size top was delivered initially.
I don’t feel the colour is as described
30 January 2026
Unprompted review
Reply from SYN Global Cycling Club
Hi Sinead,
Thank you for taking the time to share your review and feedback, and I’m sorry to hear about your experience. I truly appreciate you bringing it to our attention. We’ll take it as an opportunity to improve both our delivery quality and how accurately our colors are represented in the product descriptions.
Wishing you a great season on the road!
Best regards,
William
I am so pleased with it👍
15 March 2026
Unprompted review
Reply from SYN Global Cycling Club
Hey Kunde,
Let´s go! Incredible to hear you love your kit.
Best regards,
William
Love my new gear
Fast and reliant customers service; love my new gear, have already taken it for couple of spins and I am more than happy; great stuff
15 February 2026
Unprompted review
Reply from SYN Global Cycling Club
Hey Raoul,
A happy rider on a bike in a SYN kit—reading feedback like that truly makes our day! We wish you many more great kilometers on the bike, and who knows, maybe we’ll cross paths at one of our events this year.
Best regards,
William
Reply from SYN Global Cycling Club
Hey Valentin,
Lovely to read you´re a happy man in a SYN kit. Enjoy all the rides this season.
Best regards,
William
Tak…………..tak
15 March 2026
Unprompted review
Reply from SYN Global Cycling Club
Hey Soren,
Selv tak!
Best regards,
William
Great kit
Great kit, but got hammered on tax so be careful if ordering from the UK as you’d be best to do multiple purchases to keep under the threshold.
15 March 2026
Unprompted review
Reply from SYN Global Cycling Club
Hey Steve,
Great to hear you like the kit—that’s a big motivator for us to keep improving and refining our gear every year.
Since we ship from the EU to the UK, import taxes are unfortunately applied on arrival, and we understand that can be a bummer. We do our best to explain this as clearly as possible in our FAQs, but if you have any suggestions on how we could make this information clearer, you´re always welcome to let us know.
For our UK customers, you can find detailed shipping information here:
https://support.thesyn.cc/hc/en-us/articles/30920482442258-United-Kingdom
Best regards,
William
Cycling wear of the highest quality
Cycling wear of the highest quality. It feels like a second skin. For 30 years of my sports experience - one of the best.
In addition it's a great community and I'm glad to be a part of the club
11 March 2026
Unprompted review
Reply from SYN Global Cycling Club
Hey Dmytro,
That’s almost too wholesome to read—what a wonderful piece of feedback. Beyond developing apparel that people love to ride in, creating a place where people feel part of something bigger is one of the main goals behind our brand. So it truly means a lot to hear that you experience it that way. Thank you!
Enjoy the season on the road, and who knows—maybe we’ll cross paths at one of our events this year.
Best regards,
William
Ordered the wrong size
Ordered the wrong size. But no problem. I could easily return it and received the right size. The jacket just fits perfectly.
4 February 2026
Unprompted review
Reply from SYN Global Cycling Club
Hey Plücki,
First of all, I´m super happy to hear you appreciate our gear and the fit—that’s fantastic to hear. Getting the sizing right with cycling apparel, especially on a first order, can sometimes be a bit tricky, so we’re glad the size exchange went smoothly.
Enjoy the season on the bike!
Best regards,
William
Nice quality fabric and Responsive Customer service
Comfortable outfits (Training 2.0 Collection), feels nice quality fabrics.
Fast Shipping and responsive custumer service
3 May 2025
Unprompted review
Reply from SYN Global Cycling Club
Hey Marc,
Thank you for the nice words about our cycling apparel and service - giving you the most functional and high quality gear as well as keep our service top-notch is our mission every single day!
Have a great day!
Best regards, William
High quality
Fast shipping and the goods are from high quality. Nice and modern designs. Fits nicely.
14 October 2025
Unprompted review
Reply from SYN Global Cycling Club
Hey Steven,
Thank you for the nice words about our cycling apparel and product quality - giving you the most functional and high quality gear is our mission every single day. Super happy to hear you appreciate it.
Have a great day!
Best regards, William
Reply from SYN Global Cycling Club
Hey Olivier
That's mega to hear! Thank you so much for your review and happy to welcome you to our events and ride together.
Have a great day!
Best regards, William
It was the Design at first that got me…
It was the Design at first that got me but as soon as I had done the first purchase (almost 2 yrs ago) I was not only impressed by the quality and functional appearance as well as the comfy race fit but also blown away by the customer care experience-this is one of a kind; IMO the best you can get.
I‘ll always choose SYN above others
14 October 2025
Unprompted review
Reply from SYN Global Cycling Club
Hey Christian,
Wow thanks man! That basically sums up everything we try to achieve every day - great products and the best service. So happy to hear we made it a success for you, that definitely motivates us :)
Have a great day!
Best regards, William
Great quality products
Great quality products, good looks, customer care is quick, easy and intuitive should you need to return something.
I personally have many products from them, they’re great, and even if I had the wrong size, process goes very smoothely
12 June 2025
Unprompted review
Reply from SYN Global Cycling Club
Hey Wout,
Lovely to hear you had a great experience with us so far! Making high-quality gear that looks great as well is our top priority, so I'm very happy to hear we made it right for you. Enjoy your kits and enjoy the rides this season.
Best,
William
Great quality products backed up by a…
Great quality products backed up by a first class customer service team
29 September 2025
Unprompted review
Reply from SYN Global Cycling Club
Hey Customer (mysterious name;-),
Thank you for dropping us a review - so good to hear you appreciate our product quality and to see you had a positive experience with our customer care team. They'd be thrilled to get this feedback. Enjoy the riding this season!
Best,
William
Fast Delivery & Good Quality Products
Fast Delivery, good quality Products and best looking Brand on the Streets!
If you want to be fast and looking good, then is SYN the right choice.
2 October 2025
Unprompted review
Reply from SYN Global Cycling Club
Hey Hannes,
Whooop! So great to read this! We're happy to make gear that makes you look good. It's fair to say we have our fair share in making you fast as well, although please don't forget to keep training ;-) Enjoy your rides.
Best,
William
NEVER WITHOUT SYN AGAIN
SYN'S STYLE IS IDENTICAL, AND EVEN THOUGH I'M FROM MILAN, I FEEL PART OF A GROUP THAT RIDES EVERYWHERE, IN EVERY CORNER OF THE WORLD. I'VE BEEN USING THEIR PRODUCTS FOR A FEW YEARS NOW, THE FIT HAS IMPROVED MUCH, AND I CAN ONLY SAY: NEVER WITHOUT SYN AGAIN.
30 September 2025
Unprompted review
Reply from SYN Global Cycling Club
Hey Clara,
Thank you for your kind words, that's so cool! Enjoy the rides in Italy :)
Best,
William
Happy with the products since 2017
I have been riding SYN since 2017 (back then it was still Biehler). I only have had positive experiences with them ever since.
30 September 2025
Unprompted review
Reply from SYN Global Cycling Club
Hey Wesley,
Thank you for your great feedback.
William
Perfect cutting and unique design
Perfect cutting and unique design. Extremely comfortable during the ride
29 September 2025
Unprompted review
Reply from SYN Global Cycling Club
Hey Carman,
It's mega to hear about your experience with us - we'll make sure we keep dropping unique designs and comfy apparel in the future. Have a great day!
Best regards, William
I made the switch to wearing SYN kit…
I made the switch to wearing SYN kit now as I feel they’re products have great quality, style and they continue to offer new styles on a consistent basis.
29 September 2025
Unprompted review
Reply from SYN Global Cycling Club
Hey Alan,
That's so cool to hear! Developing cycling gear that last as well as upgrading your whole look is our mission every day, so lovely to hear it's been appreciated. Keep making the best adventures and we see us on the road ;-)
Best regards, William
Great cycling clothing for all year…
Great cycling clothing for all year around. My favorites are the Thermal Rain long sleeves - most used item the past years in Sweden.
Family oriented and inclusive!
26 September 2025
Unprompted review
Reply from SYN Global Cycling Club
Hey Linda,
Thanks so much for your wonderful review! We're happy you enjoy making your adventures in our kit - and so cool to hear our Thermal Rain jerseys are you fav. The thermal season is coming!
Enjoy the rides and have a great day,
William
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