The Swiss Hemp Reviews 576

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I can only recommend. Hello everyone from Slovakia who found this web with good prices and fast/discreet shiping. Recently legalized CBD flowers is great news for my country. Don’t believe the words... See more

Company replied

Rated 3 out of 5 stars

Ok product and price. But super slow process of the order. And zero support, contacted them 3 times but 0 response. Sad that they will sell but dont give support

Company replied

Rated 5 out of 5 stars

Perfect 👌🍃💚 Literally. Delivery was earlier than expected. Prices are extremely good. Quality of the flower and hash is top-top shelf. I bought 5g Charas (which is extremely good), some... See more

Rated 5 out of 5 stars

After having an issue with one of the parcels,eventually Lovely Miss Daphné was more than helpful in solving a problem,So Thank You again and for that-Great Job!Also I must admit honestly I have to gi... See more

Company replied

Company details

  1. Cannabis store

Written by the company

Cannabis CBD Premium Suisse. Livraison Offerte et Garantie. Excellent rapport qualité prix.


Contact info

3.8

Great

TrustScore 4 out of 5

576 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

No customer support at all - Avoid

No customer support at all. Emailed the support address 10 times with no reply. Facebook no reply. Instagram replies but doesn't help. Avoid.

15 July 2024
Unprompted review
The Swiss Hemp logo

Reply from The Swiss Hemp

Dear Gus,
I sincerely apologize for the delay in responding to your requests.
You now have my contact when you wish to speak to us.
Regards,
Daphné

Rated 5 out of 5 stars

👌🏼 Nice

After having an issue with one of the parcels,eventually Lovely Miss Daphné was more than helpful in solving a problem,So Thank You again and for that-Great Job!Also I must admit honestly I have to give You overall score of 5*Stars💪🏼👍🏼👌🏼🙌🏼!!!

10 June 2024
Unprompted review
The Swiss Hemp logo

Reply from The Swiss Hemp

We sincerely apologize for the delay in responding to your requests.
We can help you to resolve you request. You just need to click here https://theswisshemp.com/pages/contact
And I am gonna handle your case.
You can be sure of our reliability.
Regards,
Daphné

Rated 1 out of 5 stars

SCAM!

Ordered an item which later got confiscated by customs. I had selected and paid for an insurance in case somethibg like this happens. I have been inquiring about a refund for two months now and have not gotten my money back.

25 May 2024
Unprompted review
The Swiss Hemp logo

Reply from The Swiss Hemp

Hello,
I am really sorry for my late reply.
Please contact me here with the number of your order https://theswisshemp.com/pages/contact
I am gonna handle your case and provide you a compensation.
Regards,
Daphne from The Swiss Hemp

Rated 5 out of 5 stars

I have to say the quality of the…

I have to say the quality of the product's is first class, delivery has been within a reasonable time I am genuinely happy and would recommend to anyone

29 April 2024
The Swiss Hemp logo

Reply from The Swiss Hemp

Hello Sir, thank you very much for your feedback.
I invite you to visit our website to discover our different products and do not hesitate to contact us if you have any questions.
It would be a pleasure to advise you. Have a nice day, The Swiss Hemp team.

Rated 5 out of 5 stars

Cookie Skittles/Trim V1 Green House

From "The Swiss Hemp I ordered 2 different types of CBD flower strains. Strain 1 was "Cookie Skittles" Outdoor of 1 ounce. I ordered this strain on Thursday April 25th 2024 the delivery time to the UK was excellent it arrived on Wednesday May 1st which is 6 days This strain has a strong smell, you get alot of buds for your money, I dont smoke to get high so this CBD strain does its job for unwinding on a stressful day, I should have ordered both strains together together to save on shipping costs. Strain NO2: Trim V1 GreenHouse.: I ordered strain no2 of Trim V1 GreenHouse on Saturday April 27th 2024 my order arrived to the UK on the 4th May 2024 which is 7 days once again fast and excellent delivery. I havent tried The TRIM V1 greenhouse yet but you get alot for for the price. Chantelle Roberts UK .

1 May 2024
The Swiss Hemp logo

Reply from The Swiss Hemp

Good morning, Sir or Madam,
thank you very much for your feedback.
If you have any questions about our products, please don't hesitate to contact us to discuss your requirements.
Best regards, The Swiss Hemp team.

Rated 4 out of 5 stars

Clearly you have done a wonderful job! 1/2 Package seal opened sadly.

Clearly you have done a wonderful job! The CBD flowers smell fresh and look beautiful. Sadly the seal was broken of the package probably at customs (nl) or at the delivery company in The Netherlands. The Helvatica Zkittlez bag was opened but the seal on top was not ripped off ... Mega Weird. I couldn't open Kanacheese bag without ripping of the beautiful seal of your product. So it was weird to see i could open the Helvetica without ripping of the seal. (that makes you doubt if someone touched the flowers other than your super company.)

That's my only point. Mega Nice Product & Mega Nice Service from The Swiss Hemp Company! 200% returning for more. Have a great day!

21 April 2024
The Swiss Hemp logo

Reply from The Swiss Hemp

Hello Sir, thank you very much for your feedback.
It is essential for us to offer quality products to our customers, and we are delighted to have satisfied you.
I'm really sorry for the inconvenience during delivery.
I invite you to discover our different varieties on our website and contact us if you have any questions.
Best regards, The Swiss Hemp.

Rated 5 out of 5 stars

Orange galeto hemp flower

Yes I ordered some hemp flower and I got my delivery to Ireland with no problem 😊 Swiss hemp good reliable company and got my delivery in 4 days great job to them he'll ya

13 April 2024
Rated 1 out of 5 stars

Theswisshemp used to be really good

Theswisshemp used to be really good, but now it seem they're selling cheap autoflower bud that doesn't taste good, using the same strain names as before, which, again, used to be really good but are all quite bad now. Disappointed with my last 2 orders. It feels like the company has different owners now that lowered the companies quality standards while still exploiting the brand name that was built on quality before.
Btw, leaving a product review on their site doesn't work anymore, it gives a solve captcha error when submitting, but there's no captcha present.

20 March 2024
Unprompted review
The Swiss Hemp logo

Reply from The Swiss Hemp

Dear Robert,
Please accept all our sincere appologies for our very late reply.
Could you please contact our team here https://theswisshemp.com/pages/contact
We are gonna handle your complaint and provide you a compensation.
Regards,
Daphné

Rated 1 out of 5 stars

My product never arrived

My product never arrived

23 February 2024
The Swiss Hemp logo

Reply from The Swiss Hemp

Hello Sir, Madame
please excuse us.
I would ask you to contact us to find out where your parcel is and to resolve the problem.
The Swiss Hemp team wishes you a very pleasant day.

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