Ordered an item a month ago - still not despatched let alone delivered. Sending a 15% discount voucher isn’t really going to help as I won’t be ordering again Shame because some of the items are... See more
Company replied
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Best brand ever, never disappointed however one slight issue I face is clothing sizes especially when it comes to jeans I feel like an M would fit and S and an L would fit an M. But other than that I... See more
Company replied
The clothing designs are great and I messed up my order getting the default size small on accident, usually when I try to have it change brands don't respond but supermade responded with screenshot pr... See more
Good day I’ve purchased 8 items from Supermade an 3 of the items are small and I want to send them back as I’m shopping from South Africa i want to return the items but the email address is blocked. T... See more
Company replied
Company details
Written by the company
At Thesupermade, we take inspiration from rappers and street fashion. Our curated collections for all genders are assembled combining contemporary and classic.
Contact info
United States
- info@thesupermade.org
- thesupermade.com
Breach of guidelines
"I placed my order in early May
"I placed my order in early May. They used a split shipment method, but to this day, I have only received one item. The official website clearly stated that the items were in stock, yet I have been forced to wait until now. The compensation offered was a pair of socks, which I haven't received either. This is a deceitful company, and they refuse to reply to my emails regarding my refund request
12 June 2026
Unprompted review
Reply from Thesupermade
Hi T im,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
I appreciate your cooperation!
I placed an order from Supermade on May…
I placed an order from Supermade on May 20th, and it still hasn't arrived as of writing this on June 12th.
They have completely stopped responding to my emails. No order received, but my money went smoothly out of my account. I'm going to follow up with a proper dispute on this one.
!!!!! So ya, don't waste your money on this brand - you will likely never see your order !!!!!
12 June 2026
Unprompted review
Reply from Thesupermade
Hi F - Bou,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
I appreciate your cooperation!
Great experience overall
Great experience overall, Thesupernade had really great, and fast shipping with the plus of quality in the clothing. Getting my delivery was very punctual.
5 June 2026
Unprompted review
Reply from Thesupermade
Hi Dayshawn Cobbs,
Thank you so much for your wonderful review! It's gratifying to know that our products have met your expectations. We take great pride in crafting items that not only meet but also exceed our customers' needs and desires.
Have a great day!
I placed the order 34 days ago. It has not arrived
I placed the order 34 days ago, It still has not arrived. I have contacted them four times to try and cancel the order before it was dispatched. They did not respond to most of my attempts and have not offered me a full refund. I paid extra for the "worry free protection". This company is a drop shipping scam. DO NOT BUY FROM THEM!!! £55 for a polyester t shirt that hasn't even arrived after a full month. And their return policy makes you pay for shipping.
3 May 2026
Unprompted review
Reply from Thesupermade
Hi Davina,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
I appreciate your cooperation!
I’ve sent them multiple emails…
I’ve sent them multiple emails regarding my order no reply it hasn’t even gone into the shipping process I’m trying to get a refund now
5 June 2026
Unprompted review
Reply from Thesupermade
Hi George,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
I appreciate your cooperation!
I just found out the brand
I just found out the brand. The hoodie I got was true to size and I loved the material,the only downside was the delivery but yeah it is a very good brand .
10 May 2026
Unprompted review
Reply from Thesupermade
Hi Dave Kassim,
Thank you for taking the time to share your positive feedback. We truly appreciate your support and are pleased to know that you’re satisfied with your order.
The clothes are really good quality and…
The clothes are really good quality and look exactly like on their pictures.
26 May 2026
Unprompted review
Reply from Thesupermade
Hi Mark Suchovsky,
Thanks so much for your positive review! We're delighted that you enjoyed the product. Please don't hesitate to reach out if you need any assistance in the future.
Very good quality and martial as…
Very good quality and martial as expected
Loving the style and design 🤗🤗
21 May 2026
Unprompted review
Reply from Thesupermade
Hi Anointing Ugboya,
Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force as we continue to deliver the best products.
Have a great day!
Great service and quality
Great quality for its price. And great service, I accidently ordered a wrong size, I contacted them and they replaced it! Just the delivery takes like a week or a little more but thats okay. Very happy! :)
25 May 2026
Unprompted review
Reply from Thesupermade
Hi p h i l,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you like our products and that they met your expectations. We're committed to offering high-quality products that bring joy and satisfaction to our valued customers like you. Your positive feedback is a huge motivation for our team to continue pushing the boundaries of excellence and providing top-notch products. We feel privileged to have you as part of our community of satisfied customers. Here's to more positive experiences in the future!
Reply from Thesupermade
Hi Blizzy Geezy,
Thanks so much for your positive review! We're delighted that you have a wonderful experience. Please don't hesitate to reach out if you need any assistance in the future.
I had a really large order and they…
I had a really large order and they fufulled it within the timeframe. Great products and service from this company for sure 🤙🏾
24 April 2026
Unprompted review
Reply from Thesupermade
Hi Justice Maxwell,
Thank you for taking the time to share your positive feedback. We truly appreciate your support and are pleased to know that you’re satisfied with your order.
I havent ordered anything off their…
I havent ordered anything off their website but I want too today but having a hard time trusting them off the reviews can someone let me know if there legit?
23 May 2026
Unprompted review
Reply from Thesupermade
Hi James Hendrix,
We understand your concern, but there's no need to worry because there are a lot of satisfied customers who ordered our items. If you have any concerns, please don't hesitate to reach out if you need any assistance in the future.
Ordered clothes on 5th of May
Ordered clothes on 5th of May, until now, nothing arrived. Tracking shared but only showing it is still on their hub. It’s been 2 weeks now, contacted their support team, no reply.
5 May 2026
Unprompted review
Reply from Thesupermade
J Eugenio
We sincerely apologize for the delay and understand your concern.
We checked your order, and the tracking information shows that the package is still in transit to your address. International shipping may sometimes take longer due to customs clearance or local carrier delays.
Please rest assured that we are continuing to monitor the shipment closely. Once there is a new update, we will inform you immediately.
Thank you for your patience and understanding.
Bests,
Supermade Team
Shopping with them was easy
Shopping with them was easy! Had a great experiance! The quality of the clothes is also very good and it fits amazing!
16 May 2026
Unprompted review
Reply from Thesupermade
Hi Nathan Rodgers,
Thank you so much for your wonderful review! It's gratifying to know that our products have met your expectations. We take great pride in crafting items that not only meet but also exceed our customers' needs and desires.
Have a great day!
clothes is always nice and fits good
14 May 2026
Unprompted review
Reply from Thesupermade
Hi Anthony Reyes,
Thank you so much for your wonderful review! It's gratifying to know that our products have met your expectations. We take great pride in crafting items that not only meet but also exceed our customers' needs and desires.
Have a great day!
Actually had a great experience
Actually had a great experience. The clothes were sized accurately. The online description was accurate. It was delivered all the way to the UAE within 10 days time. No issues at all.
I ran into a single issue. They were quick to respond and provided an excellent solution.
31 March 2026
Unprompted review
Reply from Thesupermade
Hi Ozzie Butt,
Thanks so much for your positive review! We're delighted that you have a wonderful experience. Please don't hesitate to reach out if you need any assistance in the future.
Got a jacket ,jeans and shoe from…
Got a jacket ,jeans and shoe from them!! Best jacket I ever got and just ordered another set, hopefully it arrives earlier than the last package i received
14 May 2026
Unprompted review
Reply from Thesupermade
Hi Jude,
Thank you so much for your wonderful review! It's incredibly rewarding to know that our products have met your expectations and brought you joy. We take great pride in creating products that meet and exceed our customers' needs and desires.
Have a great day!
They have sick pieces and their good…
They have sick pieces and their good quality too. Yes the delivery takes a lil while but it’s so worth it. I think everyone is so used to Amazon prime next day delivery so when it takes over a week people complain.
13 May 2026
Unprompted review
Reply from Thesupermade
Hi Isabelle,
Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force as we continue to deliver the best products.
Have a great day!
High end fashion-esque clothing
Really good quality and the pricing is really good. They look and feel like high end fashion pieces without costing a lot of money. Will be buying more from there soon and would recommend to anyone else thinking about it to do the same.
7 May 2026
Unprompted review
Reply from Thesupermade
Hi Max,
Thank you so much for your wonderful review! It's gratifying to know that our products have met your expectations. We take great pride in crafting items that not only meet but also exceed our customers' needs and desires.
Have a great day!
Avoid
Avoid, it’s been way over the delivery time and I still haven’t had my order. No one answers the emails. Scam shop to be avoided!
6 May 2026
Unprompted review
Reply from Thesupermade
Hi Dan,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
I appreciate your cooperation!
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