This will be my 4th strap from The Strap Tailor and I am always impressed. My most recent purchase was a Badalassi Wax - Tan Brown strap which I have put on my Seiko 5. Really lovely strap, qualit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought my 2nd strap from the Strap Tailor, the first for my Grand Seiko, this one a sale strap for my Longines Moon Phase triple calendar at half price. Blue Ostrich leather looks fantastic and top qu... See more
Company replied
Wonderful quality straps with first class service. The order was quickly picked up and shipped quickly - and onto my watch within 48 hours of ordering. I have also ordered custom-made straps in the pa... See more
Company replied
I've ordered a number of straps from them, 5 or 6, dn't even remember how many, mostly nato straps, I love the design and colors, and the quality. But besides the straps, their customer service is als... See more
Company replied
Company details
Information provided by various external sources
A small British brand specialising in handmade watch straps. We share your passion for horology and make artisan leather watch straps for all watches, all handmade and hand-stitched!
Contact info
United Kingdom
- info@thestraptailor.com
- thestraptailor.com
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Second order: single-pass fabric
My second order of single-pass fabric straps continues a color selection which compliments my wardrobe perfectly! Strap Tailor’s products are my go to choice. Excellent quality at fair prices.
9 April 2026
Reply from The Strap Tailor
Thank you for coming back for round two — building out a colour set that works with the wardrobe is exactly how the single-pass fabrics are meant to be used, so it's brilliant to hear it's coming together. Really appreciate you making us your go-to Joe
All the best,
David & The Team
Chestnut Buttero Strap
I've been looking for some time for a brown leather strap for my 3861 Speedmaster. David was online when I was visiting his online store and suggested the Buttero Chestnut Brown as I was trying to give my Speedy a FOIS look. Turned out to be a perfect choice! High quality craftsmanship and super comfortable on wrist. Would definitely recommend.
Many thanks
Greg
Western Australia
9 April 2026
Reply from The Strap Tailor
Thanks Greg — really glad the Buttero Chestnut Brown worked out on the 3861. The FOIS look is one of my favourite directions for a Speedy, and that chestnut tone sits beautifully against the black dial and steel case. Pleased it's comfortable on the wrist too — Buttero breaks in really nicely over the first few weeks.
Enjoy wearing it, and shout if you ever want to try another pairing.
All the best,
David & The Team
Reply from The Strap Tailor
Thanks so much Kristian. Lovely to hear that. I hope to see you again in future. All the best, David & The Team
Better than OEM
Very well made strap, looks and appears OEM. I needed a longer strap for my wrist, and since IWC didn't make the strap style I needed for my larger wrist, the Strap Tailor came through. Very happy with the final result.
8 April 2026
Reply from The Strap Tailor
Thank you for the kind review — really pleased the strap looks the part on your IWC and that the extended length sorted the fit. Custom sizing is exactly the sort of thing the OEMs can't always accommodate, so it's good to hear we could step in. Enjoy it on the wrist.
All the best,
David & The Team
Great strap!
Although the price was at the upper limit of what I would consider acceptable, I was very pleased with the strap and clasp. It is very comfortable, convenient and good looking. I would buy another if rubber sail cloth looking straps came in a leather looking brown color. It seems no one makes good looking brown rubber straps. I also like the “price is the price” way of doing business, no additional taxes, shipping fees or tariffs, a sincere thank you for that.
8 April 2026
Reply from The Strap Tailor
Thank you for the thoughtful review — really pleased the strap and clasp are working well for you on the wrist.
The brown rubber sailcloth point is a fair one, and you're right that it's a genuine gap in the market. It's noted on our development list — getting a brown that reads as warm and leather-like rather than flat or muddy in rubber is the challenge, but it's something we'd like to crack.
And thank you for calling out the all-in pricing — we made a deliberate choice to absorb duties and shipping on international orders rather than surprise customers at the door. It's good to know that lands well.
Looking forward to your next order whenever the right strap comes along.
All the best,
David & The Team
Fabulous strap,really suits the watch
Fabulous strap,really suits the watch. Fits perfectly and beautifully made.
David was really good keeping me updated on the progress of the strap build. Will certainly be ordering another strap. Thanks.
8 April 2026
Reply from The Strap Tailor
Thank you so much for the kind words — it was a pleasure keeping you in the loop during the build, and I'm really pleased the finished strap suits the watch so well. Looking forward to making the next one for you.
All the best,
David & The Team
Unfortunately things didn’t turn out…
Unfortunately things didn’t turn out the way I had hoped. But wanted three of your straps, still do, and amazingly only you had the 3for2 offer.
Frustratingly I couldn’t test the fit between the lugs. 18mm but I think 17mm may have been a better choice.
I could not risk damaging the straps by squeezing them onto the watches so eventually had to return them in pristine condition. If you can think of a way to guarantee a fit then I’m your man.
Regards,
Ian
PS. I’m did send photos at the time.
8 April 2026
Reply from The Strap Tailor
Thank you Ian for your review and sorry you returned your straps. It sounds like you need a different size which we can obviously do for you. If you are unsure about your lug width its worth getting some cheap digital calipers to be certain of the size before you order, way more accurate than trying to work it out with a ruler or taper measure, then we can be sure to get the size just right. All the best, David & The Team
Alligator custom strap
I ordered an alligator custom strap for my Glashütte Original watch. The order process was easy and fast, there are lots of options to chose from. Delivery took about 5 weeks, I got several emails with interim status updates. I am very happy with the result and have just ordered again .
6 February 2026
Unprompted review
Reply from The Strap Tailor
Thank you for the lovely review Stephan — a custom alligator strap on a Glashütte Original is a fantastic pairing, and we're really glad you're happy with how it turned out. Thanks too for your patience during the build; we always try to keep customers in the loop with the interim updates, so it's good to know those landed well.
Looking forward to making your next one.
All the best,
David & The Team
Very nice
The only thing keeping med me from giving a 5-star rating is that I feel that Genteels strap is marginally better.
8 April 2026
Reply from The Strap Tailor
Thanks for your review. Glad you are enjoying your new strap. All the best, David & The Team
Reply from The Strap Tailor
Thank you for the kind words and the 5 stars — really appreciated. Enjoy the strap!
Great quality and fair pricing.
I have ordered many times from The Strap Tailor and after wearing the straps for a while I can say that they are fantastic.
The leather ones have held up well to plenty of abuse while retaining the lovely colour that they arrived with.(The stitching has remained in great condition too)
The soft touch rubber and two piece nylon straps have held up well for my work watches, easy to clean and haven't failed on me - even when subject to knocks and scrapes.
All in all this company offers solid products for a fair price - looking forward to ordering more in the future.
8 April 2026
Reply from The Strap Tailor
Thank you so much Chris for taking the time to share this — it genuinely means a lot. Hearing that the leather straps have held their colour and that the saddle stitching is still going strong after real-world wear is exactly what we hope for; that's the whole point of making them by hand. And it's great to know the rubber and NATO options have stood up to the rougher days at work too.
We really appreciate your continued support over the years, and we're looking forward to making more straps for you whenever you're ready.
All the best, David & The Team
Reply from The Strap Tailor
Ah you are most welcome Steven, thank you for working with me again. Its such nice validation to see a customer back! See you soon, all the best - David & The Team
I love your watch straps
7 April 2026
Reply from The Strap Tailor
Well that's what I like to hear in the morning! You are most welcome. I hope to see you again soon. All the best, David & The Team
Reply from The Strap Tailor
Thank you Bob, so pleased to hear that. I hope we see you again soon. All the best, David & The Team
Fast delivery
Fast delivery, excellent quality especially for the price, product exactly as described.
7 April 2026
Reply from The Strap Tailor
Thank you Aditya for your kind review, you are most welcome! I hope we see you again soon. All the best, David & The Team
Great product lots of compliments thanks
9 April 2026
Reply from The Strap Tailor
Thank you Pete. Lovely to hear that feedback. I hope we can welcome you back again soon. All the best, David & The Team
They are beautiful and well done
They are beautiful and well done. Worth the money for sure. The only thing possibly negative is they don’t show up fast. Regardless I will purchase again. Thank you
9 April 2026
Reply from The Strap Tailor
Thank you Charlie for that great review. You are always welcome here. You are right, our made to order range do take a few weeks but that is because we make them by hand, every strap. So they take about 4 hours per strap so its very time consuming. The quality is our focus though. We do have the ready to wear range which I am always expanding should you want something ready to ship though if you haven't seen that. I hope to welcome you again soon. All the best, David & The Team
This will be my 4th strap from The…
This will be my 4th strap from The Strap Tailor and I am always impressed. My most recent purchase was a Badalassi Wax - Tan Brown strap which I have put on my Seiko 5. Really lovely strap, quality craftsmanship, beautiful leather smell - really compliments the blue watch face.
Quick delivery, excellent packaging, would definitely recommend to anyone looking for something special for their watch.
Thanks again TST - I will be back.
18 May 2026
Reply from The Strap Tailor
Thank you Chris. Such a great review! You are always welcome and its so nice to see you again. I love badalassi wax as well, its just such a beautiful leather isn't it, the colour and the patina are to die for. You are welcome back any time and I hope to see you soon. All the best, David & The Team
The quality and workmanship of these…
The quality and workmanship of these watch bands is second to none! I’ve bought several and love them! All of them have the kind of quality that will last a lifetime.
9 April 2026
Reply from The Strap Tailor
Wow thank you Craig for that lovely review, you are so very welcome. This sort of feedback lets me know we are doing the right things and creating a great product. You are welcome any time and I hope to see you again soon. All the best, David & The Team
Reply from The Strap Tailor
Thank you Andrew - appreciate that kind feedback. You are most welcome and I hope to see you again soon. All the best, David & The Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.