Melissa was amazing and made the entire process painless. Thank you!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The young lady was very helpful in identifying another unit closer to my current unit for a good price!! She also made it very easy for me to pay for my rental online!
Excellent customer service! Melissa was extremely helpful and courteous to me! It was a very easy process of getting the storage unit, in addition the unit was extremely clean and climate controlled!... See more
Melissa was very helpful and showed me several options that worked for me. Also the facility was very clean.
Company details
Written by the company
Founded in 1986 and proudly family owned and operated, The Storage Center has provided the extra space you need for over three decades. With our roots firmly grounded in Baton Rouge, Louisiana, we have since blossomed into a network of over 60 state-of-the-art facilities spanning the United States. Today, we continue to provide the same top-notch residential and commercial self storage solutions with all the modern features and amenities you are looking for, and we look forward to continuing to serve you well into the future.
Contact info
2500 Airline Dr, 70001, Metairie, LA, United States
- 504-302-0535
4.7
Excellent
38 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Melissa was amazing and made the entire…
Melissa was amazing and made the entire process painless.
Thank you!
11 April 2026
I like the convenience of the location
I like the convenience of the location, cleanliness and security of the facility.
7 April 2026
Great customer service by the onsite rep
13 November 2025
Great communication explained all…
Great communication explained all options took tour to see different layouts
Very patient took her time and answered all my questions
7 November 2025
The young lady was very helpful in…
The young lady was very helpful in identifying another unit closer to my current unit for a good price!! She also made it very easy for me to pay for my rental online!
4 September 2025
Melissa was great
Melissa was great, she was happy to show me around and how to operate the doors etc. very happy with our storage space!
5 August 2025
The most helpful and patient customer…
The most helpful and patient customer service rep who set up my account!
6 August 2025
Excellent customer service
Excellent customer service! Melissa was extremely helpful and courteous to me! It was a very easy process of getting the storage unit, in addition the unit was extremely clean and climate controlled! I highly recommend!!!
3 May 2025
The clerk was very helpful in handling…
The clerk was very helpful in handling all our needs.
3 May 2025
The associate was very polite and…
The associate was very polite and helpful. The facility was clean & bright!
5 March 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.