I ordered my Buro chair online due to the great special. Ordering was seamless and I was kept updating on shipping etc. Delivery was very quick. Highly recommend giving these guys a go.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic online shopping experience. The only follow-up emails were in regards dispatch and shipping - no spam. The satchel I bought is butter soft and perfect for my needs. The antique brown is like... See more
Company replied
Apart from saying that I had no problems whatsoever ordering my 80g brown paper on line I don't really know what else to say. My paper arrived today in mint condition & was just what I ordered, I w... See more
The Stationery Store has a great product range, outstanding customer service and good quality products. I was impressed by the fast shipping (especially during these difficult times). Everything was w... See more
Company details
Written by the company
Online Australian supplier of business equipment, stationery and office supplies products. Our purpose is to deliver quality products with value everyday.
Contact info
38, 2154, Castle Hill, Australia
- admin@thestationerystore.com.au
- thestationerystore.com.au
4.6
Excellent
271 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product was great, postage not so much
Product was great, however with it being an Australian company and sent from Australia I was beyond surprised at how long it took to reach me. A little disappointed with this.
2 March 2023
Reply from Thestationerystore
Thank you for your feedback.
Reply from Thestationerystore
Thank you for your feedback
I never received a response to my…
I never received a response to my email, nor did I receive a return phone call after leaving a message, and I was extremely disappointed with their lack of customer service.
26 February 2023
Unprompted review
Reply from Thestationerystore
Hi Bharathjii
We are so sorry to hear this but we are unable to find any orders/emails or messages under your name. Could you please re-send the email to admin@thestationerystore.com.au and we will action immediately for you.
Many Thanks
Prompt and was kept up to date with…
Prompt and was kept up to date with three purchase.
31 January 2023
Reply from Thestationerystore
Thankyou Robert - we appreciate your feedback
Reply from Thestationerystore
Thank you for your feedback - we appreciate it.
No customer service
Never received a response to my email nor a return phone call when I left a message and extremely disappointed with their lack of customer service.
3 January 2023
Reply from Thestationerystore
Hi Margie
I am so sorry to hear about your experience.
We have searched our systems and we are unable to find any correspondence from you. We can see your order was shipped from our warehouse on the 4th Jan 2023 and received on the 6th Jan.
I will send you some further correspondence via an email.
Very straightforward ordering process
Very straightforward ordering process, the delivery was carefully packed and delivered in a timely fashion,
15 January 2023
Reply from Thestationerystore
Thank you for your feedback - we appreciate it.
Have not received our purchase yet.
1 January 2023
Reply from Thestationerystore
Thank you for this feedback - I want to let you know that it was the busiest time of the year and with so many public holidays thrown in we were working so close with our courier partners to ensure prompt delivery. Sometimes it took a few extra days so we apologise for that delay.
They were inundated with school orders…
They were inundated with school orders but still fulfilled our small order.
9 November 2022
Reply from Thestationerystore
Thank you so much for the positive comment.
Reply from Thestationerystore
Thank you so much for the feedback.
Good service
14 October 2022
Order was easy to make and a few days…
Order was easy to make and a few days later the product arrived. Thanks for an easy, reliable experience.
14 September 2022
It was very good.
1 October 2022
100 pocket Display Book magic.
I wished to purchase a Marbig100 pocket Clearview Display Book for photos and diary entries of trips. Hard to get in other large outlets, but I found I could get one from The Stationery Store. Ordered one, and within days it appeared on my doorstep. Wonderful service!
18 September 2022
Good price and fast delivery!
25 August 2022
Good quality product and speedy…
Good quality product and speedy dispatch. Best prices as well.
22 August 2022
New GBC A3 laminator perfect!
We purchased a new GBC A3 laminator for the business from Thestationerystore and it's being praised as the best thing since sliced bread. It was easy to find what we needed, the ordering process was simple and delivery was super fast. Very happy with our purchase.
9 August 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.