The Star Poster Reviews 166

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the product, often describing it as beautiful, high-quality, and well-made. Many people found the ordering process easy and appreciated the fast delivery service, with items frequently arriving on time or even earlier than expected and well-packaged. However, some customers experienced issues with delivery, noting delays or confusion with tracking information. A few other people also felt that the product quality, particularly the frame or the material used, did not meet their expectations or what was advertised.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the beautiful and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast delivery times,... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality materials, with... See more

Order

Customers had positive experiences with the ordering process. Many found it easy to order and praised the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to navigate website and I received a beautiful product! I’m super happy with how it turned out and it was packaged securely and the wait wasn’t long to receive it. Such a lovely company, thank yo... See more

Rated 5 out of 5 stars

Creating my custom star poster was easy. There are many different options to choose. It arrived in a robust and well thought out package. There was no damage to the frame or the poster. It arrived 2 d... See more

Rated 5 out of 5 stars

I ordered a star poster as a gift to my wife for our one year anniversary, the tears in her eyes and the hug she gave me when she opened the gift let me know this is truly a great gift.

Rated 5 out of 5 stars

Working with this company was so easy and clear. The star maps for a company event ended up coming on time and they are beautifully printed. I will definitely tell people about using this company for... See more


Company details

  1. Beauty & Well-being

Written by the company

Create a custom starmap. Highest quality, Made in the US and Germany.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

My first order arrived a little damaged, but I received a replacement order within a week! This issue was dealt with quickly and efficiently, and I appreciate all the help!

17 April 2025
Unprompted review
Rated 1 out of 5 stars

Really disappointed with the quality…

Really disappointed with the quality considering the cost. The print is not high definition the frame has glue spots all over it and comes with a cheap plastic cover not glass as you'd expect. The plastic cover was marked and scratched all over. A very dollar store feel to it, don't waste your money, buyer beware.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Ordered as a present

Ordered the poster for my sister. 5 Minutes after ordering I noticed a mistake on the poster. They solved that issue within 1 week!

The poster that I received looks good and my sister is very happy with it!

13 January 2023
Unprompted review
Rated 5 out of 5 stars

Ordered a poster as a Christmas gift…

Ordered a poster as a Christmas gift for my fiance and accidentally put a wrong date on there. Now on the website it states that they can't fix mistakes but offer a discount on a reprint. I was upset I was going to have to buy another print but when I asked about the discount they fully refunded my money so I could fix the poster and get a new one. Really made my day

30 November 2021
Unprompted review
Rated 5 out of 5 stars

Looks amazing

Perfect looks amazing it did take a little longer than expected to come but still arrived in time and it’s perfect

1 June 2021
The Star Poster logo

Reply from The Star Poster

Hello Lizzy,

Thank you very much for your review. We are glad that you like the star poster and the package has arrived still in time. To get to know the delivery issue even better, we already have sent an e-mail to you. Please check your SPAM file as well. We look forward to hear from you.

Starry greetings from the Star Poster

Rated 5 out of 5 stars

Great purchase

I ordered a star poster for my daughter for Christmas. It shipped quickly and arrived in excellent condition. The quality of the paper was superb, the colors were beautiful! I would definitely order again. Thank you for a wonderful product.

31 May 2021
Rated 5 out of 5 stars

Beautiful and Meaningful Poster

I got my boyfriend a poster showing how the stars were when we started dating. It was a gift to celebrate our 3rd anniversary. He absolutely loved it! It's such a meaningful bedroom decoration!

31 May 2021
Rated 5 out of 5 stars

Excellent quality

A good looking, sturdy frame and a great and original design. This star map has made quite an impression. This whole product just feels like quality.

31 May 2021
Rated 4 out of 5 stars

I gave u 4 only bc I recieved the wrong…

I gave u 4 only bc I recieved the wrong puzzle initially BUT u corrected it immediately and we absolutely helpful and thourogh with the process of helping me get the best image quality for my order. Will most definitely order again and was very satisfied with end results. Thanks

30 May 2021
The Star Poster logo

Reply from The Star Poster

Hello,

Thank you very much for your message. We guess this review belongs to another product because you have mentioned "puzzle". This channel is for the star poster. We already have sent an e-mail to your mailaddress. Please also check your SPAM file. We look forward to hear from you.

The Star Poster Team

Rated 5 out of 5 stars

Easy and great!

It was super easy to add the information I wanted included on the star map. I was able to receive my digital copy almost as soon as my transaction was finished. I love it!

30 May 2021

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