The Spectacle Shop Reviews 

32
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent and enjoyable customer journey. Would highly recommend if you are looking for the unique and want to love your specs…

Company replied

Rated 5 out of 5 stars

Still the very best. After many years of exceptional service, I first left phil and his team a 5 star Google review 9 years ago! At the time I would have said they couldn't be any better, but they'v... See more

Company replied

Rated 5 out of 5 stars

The Spectacle shop Barnsley have now supplied myself and my wife 5 pairs of superb quality spectacles over the last 2 years and the service and attention to detail has been truly second to none. We ha... See more

Company replied

Rated 5 out of 5 stars

This could sound corny, but it’s true, visiting The Spectacle Shop is an experience. The knowledge, attention to detail is exemplary. I have been coming here for over 20 years and now make the effort... See more

Company replied

Company details

  1. Optician

Written by the company

We are an independent optician that travels the world to bring the highest quality eyewear back to Barnsley. These are collections designed and crafted by some of the leading opticians around; valuing style, quality, and comfort. Our frames are not available at your average high street optician or online.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.7

All reviews

(32)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer Service second to none

Customer Service second to none !
Whilst on holiday I broke my Maui Jim sunglasses , having contacted Maui Jim regarding the repair I was directed towards our local The Spectacle Shop in Barnsley .
Although on holiday in Greece I contacted our local Spectacle Shop in Barnsley via e mail and Lucy promptly responded and after a couple of e mails and images of the damage , Lucy has ordered the replacement part and organised for the repair to be carried out upon our return from our holiday .
After sales service like this should be congratulated as it is few and far between these days .

14 September 2023
Unprompted review
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Reply from The Spectacle Shop

Thank you very much, John, for your lovely feedback! Enjoy the rest of your holiday and we'll see you soon.

Rated 5 out of 5 stars

Wouldn't go anywhere else

Wouldn't go anywhere else; polite, incredibly effiecient, friendly. A few years ago they spotted an issue that no one previous to TSS had and saved my sight. Today they organised an emergency pair of glasses in one day. Highly recommend.

15 August 2023
Unprompted review
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Reply from The Spectacle Shop

Thank you for the lovely feedback! 🤓

Rated 5 out of 5 stars

Blown Away With The Frames Staff

I am delighted to share my review of the staff and services at The Spectacle Shop!

From the moment I walked in, I was greeted by a team of warm and friendly professionals who went above and beyond to make me feel welcome and comfortable. Their expertise and knowledge of eyewear were truly impressive, and I was blown away by their outstanding selection of frames.

What I loved most about their frames was how unique and distinctive they were - it was clear that the staff had put a lot of thought and care into curating their collection. They helped me find the perfect pair that not only fit my face perfectly but also reflected my personal style.

Overall, I had an exceptional experience and would highly recommend this establishment to anyone looking for high-quality eyewear and exceptional customer service. The staff truly made my visit a memorable one and I look forward to returning in the future!

10 March 2023
Unprompted review
Rated 5 out of 5 stars

The best service I’ve ever had!

The best service I’ve ever had from an Optician. The staff are so welcoming, friendly and professional. Their choice of frames outstanding. All their frames are unique and distinctive. I cannot recommend The Spectacle Shop enough. I will never go anywhere else in future.

19 August 2022
Unprompted review
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Reply from The Spectacle Shop

Thank you, Martin. We look forward to your next visit, it's always lovely to see you.

Rated 5 out of 5 stars

The Spectacle Shop best for choice and service.

We have been going to The Spectacle shop for 18 years now, they have a wide range of spectacles and sunglasses to choose from. The team in the shop are friendly and they are very helpful, they always give advice on care and make sure you leave the shop confident in your choice. Highly recommend The Spectacle shop. It is well worth the visit.

5 August 2022
Unprompted review
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Reply from The Spectacle Shop

Thank you, it is always lovely to see you both.

Rated 5 out of 5 stars

Absolutely fantastic service from…

Absolutely fantastic service from friendly knowledgeable professional people yet again. I’ve been coming for over 15 years and wouldn’t trust my eyes with anyone else. Can’t recommend The Spectacle Shop enough. Thanks as always to Phil and the guys there.

5 August 2022
Unprompted review
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Reply from The Spectacle Shop

Thank you Keith. It's always great to see you.

Rated 5 out of 5 stars

If Carlsberg did Opticians......

Amazing shop. First class service & attention to detail.

Resolved the challenges I had faced with another Optician Practice & delivered perfect specs within 1 week.

I love them.

It's worth supporting a local independent business that clearly focuses on customer service & quality products.

Ordered a 2nd pair immediately & will be ordering another pair in the next 12 months.

8 July 2022
Unprompted review
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Reply from The Spectacle Shop

Thank you Richard. It was fantastic getting to know you, and I'm glad we could help. We're looking forwards to seeing you again soon.

Rated 5 out of 5 stars

A relaxed, non-pushy, experience for high-end spectacles

A relaxed, friendly, casual and non-pushy, experience - all the glasses are top-end, expensive, but highest quality that you'll be appreciating for years such as Salt Optics and Lindberg, so if Highstreet brands like Police, Oakley, Ray Ban and even Tom Ford are your brand, then probably not for you! The range of products range from kooky, 'different', stylish, cool and traditional but always unique - you *will* get asked "I like your glasses, where did you get those from??" The team offer a very knowlegable experience with their own optician. I spent a lot of money and was indecisive at times but I was told, "if you decide when you get home that you don't like them come back to us - we'd rather you have a pair of glasses you like and are proud of, than ones you don't" - their determination for service-perfection is why I have used The Spectacle Shop for 15 years. If you're outside Barnsley, it's worth a drive-up to see them; the only choice you'll have to make is whether you can stretch to two pairs.... because there will be more than one that you'll love! - Danny B, Barnsley (Salt Optics 'Wister' copper/antique frame with graduated brown tint lenses)

8 July 2022
Unprompted review
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Reply from The Spectacle Shop

Thank you Danny, we hope you're enjoying your new glasses!

Rated 5 out of 5 stars

Lovely people

Lovely people, huge choice ranging from ultra funky to classic modern & take great care of ensuring you get the right spectacles for ‘you’
Cheers Phil, Lucy, Dan & Phil

Darren & Linda

29 June 2022
Unprompted review
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Reply from The Spectacle Shop

Thank you, it's always a pleasure to see you both.

Rated 5 out of 5 stars

Bespoke glasses, service and experience

We have been attending The Spectacle Shop for about 16 years, making over a 30 mile round trip for that privilege. This is a fully bespoke experience in every respect. Earlier this month, the guys fashioned me up a bespoke set of glasses that you will not get anywhere else in this world and they are fabulous. They do this every time I return.

24 June 2022
Unprompted review
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Reply from The Spectacle Shop

Thank you, it's great to hear that you're loving the glasses. We're looking forward to your next visit!

Rated 5 out of 5 stars

Iconic, amazing glasses with five star service

Would not hesitate in recomending, this is the first time visiting and I can not rate high enough. The level of service, knowledge of lens, frames and more importantly taking the time to listen to my needs. The choice of frames is out of this world and will cover everyone's taste from eclectic to the most beautifully designed and crafted frames you could wish for. I can not wait to pick up my new glasses, if you are looking for run of the mill cheap frames that you will see every one wearing this is not the place for you. However, if you are looking for iconic, beautifully crafted glasses that will give you a buzz every time you wear them then without hesitation this is the place to visit. Many thanks to all for helping me choose my frames and explaining the process.

10 June 2022
Unprompted review
The Spectacle Shop logo

Reply from The Spectacle Shop

Thank you Diane, it was lovely to meet you and we can't wait to see you again soon.

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