The Spark Company Reviews 

1,378
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 247 reviews, reviewers overwhelmingly had a great experience with this company. Customers are genuinely happy with the products, frequently describing the garments as super soft, comfortable, and exceptionally well designed. People appreciate the creative slogans and vibrant colors that make each piece stand out during everyday wear. Reviewers consistently praise the fantastic customer service, noting that the support team is incredibly helpful and friendly. Buyers also mention that orders arrive very quickly and securely in carefully prepared packages. Many loyal consumers express their deep satisfaction by returning frequently to purchase additional clothing items over time. The brand ethos resonates strongly with purchasers who enjoy sharing these positive values.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the exceptional fabric quality,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders arrive very quickly and... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that the process is straightforward... See more

Customer service

Clients share positive opinions on customer service, frequently describing the support team as exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow, soft but strong, the perfect blend of fabric for this T.shirt, I’ve had loads of comments on the funny slogan, and the delivery was incredibly fast. Highly recommend this company and will definit... See more

Rated 5 out of 5 stars

Fantastic customer experience and great products. I ordered some stuff from Italy as I enjoyed the sentences. I wore the Equal pay for MRS Santa sweater at my company new year eve and all the women in... See more

Rated 5 out of 5 stars

Great quality of products and fantastic customer service! They were so happy to help me when my parcel got sent back due to a wrong address, and they resent it without charge and quickly. Definitely... See more

Rated 5 out of 5 stars

I ordered these over Christmas and they arrived very quickly. The materials are high quality, super soft and well designed, and the sizing is very generous. Luxurious feel, so I've ordered the black... See more


Company details

  1. Clothing Store
  2. also in
  3. Fashion Accessories Store
  4. Printed Clothing Store

About The Spark Company

Written by the company

Female Founded, Female Run. Welcome to Spark, a community for anyone who believes in the radical notion that everyone should be treated equally.

We know that ethical shopping is important to our community, and we ain’t no pump and dump brand. We’re all in, meet your parents, stand outside in the rain with a speaker above our head kinda into this, and we want you to be too.

For us, this is much more than slogan tees. From the beginning we wanted Spark to be a community that paid it forward, championing the causes and brands that aligned with our values. Our products are about expression and finding your voice, but we wanted to be about action as well, that’s why we’re proud to be donating part of our profits to charities close to our team’s hearts.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,378)

226 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I spent £240 on Xmas presents

I spent £240 on Xmas presents, my girls chose your company. I want £60 refund on two items………
Can’t get blood from a stone. I sent the items back 23/12/25 proof of posting by Royal Mail and sent them securely wrapped. They say they can’t find them. I will never ever recommend or use this Company again, so unprofessional. Yesterday they said they couldn’t find my return. I ask ‘how many returns did they have!!’
Today they found it after my review. Amazing. I’d say get your act together Spark ladies.
They take your money quickly, but poor after sales. Beware I have my refund now but…. After kicking off!
Susan

14 January 2026
Unprompted review
The Spark Company logo

Reply from The Spark Company

Hi Susan,

Thank you for taking the time to share your feedback with us. We truly appreciate hearing from our customers, as it helps us identify opportunities to improve.

I’ve reviewed your case and can confirm that your return was received, processed by our warehouse, and refunded within our standard 10–15 business day timeframe for returns and exchanges. Please note that this timeframe begins once the return is received by our warehouse, not from the date it is shipped back.

As you can imagine, the holiday season and the weeks that follow are our busiest time of year, with a high volume of returns and exchanges being processed. Even so, there was no delay in issuing your refund in this instance, and the funds should be reflected very soon.

We sincerely apologize if the process took longer than you expected. Please rest assured that we are always reviewing our procedures to see where improvements can be made, including ways to shorten processing times during peak seasons.

Thank you again for your patience and understanding. We wish you all the best and hope to have the opportunity to serve you again in the future.

Bests,
Judy

Rated 5 out of 5 stars

"Amazing quality


"Amazing quality
Quality of the garment is fab! Fits great! Fantastic service from the team! Highly recommended and have already bought more!"

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer experience and great…

Fantastic customer experience and great products. I ordered some stuff from Italy as I enjoyed the sentences. I wore the Equal pay for MRS Santa sweater at my company new year eve and all the women in the room really likes it (my boss not that much). Probably it won't change woman's salary in my company, but that was really funny. Fast shipment and best ever customer service!

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

This company is amazing, both customer service and product wise. Whenever I have an issue the team is quick to offer alternatives where necessary. The amount of clothes in my wardrobe keeps expanding simply because of how good the quality is as well as the beautiful designs

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing product and service

Amazing product and service
The t-shirt is amazing and I use the dark academia notebooks at work and receive so many comments about them. I'm so thrilled I found your online store and will definitely be buying from you again.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

A perfect gift for myself

I ordered these over Christmas and they arrived very quickly. The materials are high quality, super soft and well designed, and the sizing is very generous. Luxurious feel, so I've ordered the black witch pyjamas (in a smaller size).
They wash beautifully. Highly recommended.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Adored socks

Adored socks
My granddaughter absolutely loved the 2 pairs of socks I purchased for her: support your local coven and the boobie pink socks. Unique and great quality.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Such a great company!

Such a great company supporting awesome causes! I placed a rather large order in December and was worried about it arriving in time for Christmas. No problem! Everything arrived on time and was exactly as I’d been expecting. I’ll be a returning customer, for sure.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING all round

I'm a long-time repeat customer with The Spark Company and I cannot recommend them highly enough. The products are top quality - I've bought multiple sweatshirts, T-shirts, mugs and socks over the years. The customer service is outstanding, really rapid responses and they always go above and beyond to help. Deliveries and communication around dispatch are also consistently excellent. The ethical commitments of the company - from profits donations to sustainability - mean you're not just supporting a brilliant company by buying their brilliant products, good causes are benefitting too.

1 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look