Love these products! Very helpful for quelling psoriatic arthritis and keeping it a bay. The #4 oil has been particularly helpful. Do not care about the short-term subscription, which keeps everyth... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was sent this product to try and after a few months of using it consistently, I can honestly say I love it. I've never had a cleanser that was so moisturizing and hydrating, my skin feels so supple.... See more
Company replied
I have been using the Hydrate and Renew Enriched Moisturizer lately and I love the clean ingredients in it. It is lightweight and has a very thin texture. It has no stickiness or pilling. It makes my... See more
Company replied
The Spa Dr. Youthful Eye Cream has a nice super hydrating formula that feels plumping. It works great under makeup. I’m still in the process of using it so I will have to return with an update on its... See more
Company replied
3.6
Average
744 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time user
Have only been using the product about 10 days really like how smooth and soft it makes my skin feel really delivers a spa look and feel as promised
31 December 2025
Reply from Thespadr
Hi Donna, we are so glad that you are enjoying that spa-like feel right at home! It is wonderful to hear that your skin is already feeling smoother and softer after just 10 days. We look forward to hearing how your results continue to grow!
Nice product!
6 January 2026
Reply from Thespadr
Hi Deborah, we are so happy you are enjoying the product! Thank you for the kind words and for choosing The Spa Dr.
Reply from Thespadr
Hi Judy, we are thrilled to hear that you love it! We look forward to seeing you again when you are ready for your next order. Thank you for the support!
I am feeling better about my hair.
17 December 2025
Reply from Thespadr
Hi Linda, it is wonderful to hear that you are feeling more confident about your hair! We are delighted that our products have helped you feel your best. Thank you for sharing your positive experience with us.
Was sent items that i didn’t not…
Was sent items that i didn’t not purchase and was charged to my credit card!!
9 January 2026
Reply from Thespadr
Thank you for sharing your feedback, Judy. We’re sorry to hear about receiving unexpected items. To help clarify and resolve this, we’ve sent you an email with more details and options to assist you.
Too soon to know if the product works for me
Can't write a review for a product I have had for 2 days...no way to judge effectiveness yet. The product did arrive in time.
7 January 2026
Reply from Thespadr
Thank you for your feedback, Lori. We’re glad your order arrived on time and we understand it’s still early to see results. We’ve sent you an email with recommended usage and additional support to help you get the most from your product.
I have yet to use the products
I have yet to use the products. I like the way they smell and look. Very creamy.
9 January 2026
Reply from Thespadr
Hi Susan, it is great to hear that you are already enjoying the scent and the texture of the products! We cannot wait for you to try them out and experience how they feel on your skin.
The system was designed to make sure…
The system was designed to make sure that the customer ordered more than they wanted. When I tried to cancel my order not more than five minutes later. I was told it was already processed but that was forty minutes later. Not good business practices.
2 January 2026
Reply from Thespadr
We're very sorry to hear about your experience, Christine. We understand how frustrating it can be when an order is processed before you have a chance to cancel. We've sent you an email to clarify the situation and discuss how we can assist you further. Your feedback is important to us, and we appreciate the opportunity to make this right.
It was easy to make a purchase
It was easy to make a purchase. However , when I discovered that I had accidentally purchased two of the same items I was told they can’t stop any shipments. So be very careful when placing your order.
26 December 2025
Reply from Thespadr
Hi Karen, we are glad the ordering process was easy, but we are sorry for the frustration with the accidental duplicate. Because we aim for fast delivery, orders often move to shipping right away. We appreciate the reminder to double check orders and thank you for your feedback!
Reply from Thespadr
Hi Lucia, we are so happy to hear you are loving the product! Thank you for the high recommendation and for sharing your support.
Not Worth It
Claims were that it would improve forehead wrinkles and overall skin condition. I've seen no such improvements.
7 January 2026
Reply from Thespadr
Thank you for sharing your feedback, Regina. We’re sorry the products haven’t delivered the results you were hoping for. We’ve sent you an email with tips and support to help enhance your routine, and we’re always available if you’d like further assistance.
Arrived faster than I anticipated
Arrived faster than I anticipated; have just started using the product so can't tell yet if it will do as I hope,
3 January 2026
Reply from Thespadr
Hi there, it's great that your order made it to you so quickly! We definitely want you to take your time getting to know the product, so we look forward to hearing how things are going once you've had a chance to really settle into your new routine.
Great product. Prompt delivery
Great product
I could feel it on my skin almost immediately.
Swift delivery
5 January 2026
Reply from Thespadr
Hi Talita, we are so glad you could feel the results almost immediately! It is great to hear that your order arrived swiftly and that you are enjoying the product so much. Thank you for your support.
Reply from Thespadr
We genuinely appreciate you taking a moment to share your feedback, Cherri. We’re sorry to hear the products didn’t fully meet your expectations. We’ve sent you an email with helpful tips and additional support to help you get the most from them, and we’re always happy to assist whenever you need.
Order date of 12 30 2026 is totally…
Order date of 12 30 2026 is totally incorrect. Should be 2025!!!
I wish to cancel subscription
6 January 2026
Reply from Thespadr
Hi Barbara, thank you so much for sharing your feedback! We’re sorry for any confusion regarding your order date. You’re correct, it was placed on December 30, 2025. We’ve also processed your subscription cancellation and sent you a confirmation email. If you have any questions or need further assistance, we’re always here to help.
I still haven’t received it!
6 January 2026
Reply from Thespadr
Hi Denise, we appreciate you sharing your thoughts! We’re sorry your order hasn’t arrived yet. We’ve emailed the delivery confirmation and tracking details so you can easily monitor it. If you need any help, our team is happy to assist.
Haven’t recovered the product yet
6 January 2026
Reply from Thespadr
Hi Delores, thank you for sharing your feedback. Your order is currently out for delivery, and we’ve sent the tracking details to your email so you can follow its progress every step of the way. We’re excited for you to receive it soon!
I no longer want to subscribe to you as I am not happy with your product. Please cancel my subscription.
I am not interested in receiving your product. Please cancel my subscription and stop sending me your product.
6 January 2026
Reply from Thespadr
Thank you for your feedback, Wendy. We're happy to confirm that your subscription has been successfully canceled and we've also sent you a confirmation email for your reference. Please don’t hesitate to reach out if you need any further assistance.
Ordering online is easy and fast
Ordering online is easy and fast. I like that you offer a discount for subscriptions.
31 December 2025
Reply from Thespadr
Hi there, we are so glad you found the ordering process to be quick and easy! It is great to hear that you are enjoying the subscription discount as well. Thank you for being a part of our community!
Reply from Thespadr
Thank you for your honest feedback, Farrah. We’re sorry the products weren’t quite what you hoped for. We’ve sent you an email with tips and additional support to help you get the most out of them. We’re always happy to assist further!
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