While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I offer Healing Crystals, Minerals, Rocks and Hard to Find Items from all around the world, I personally choose each piece myself and love every minute 😃
268 Doxey, Stafford, ST16 1EB, Stafford, United Kingdom
4.6
21 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The delivery was really quick. I love my new crystal spheres. They’re sitting nicely in my collection.
Reply from The Soul Order™
Thank you so much for your order, Julian! and for spending the time to leave not just one review but also leaving one on Google too, it helps so much, it’s nice for new people to see my lovely customers comments 🥰 Vinny ✨
Wonderful knowledge of the different crystals and their properties.
Beautiful, quality and reasonably priced
Highly recommend
Reply from The Soul Order™
Thank you for your lovely words and recommendation, Jane, and for taking the time to leave me a review, much appreciated x
Vinny was so helpful and easy to deal with. She sent a selection of crystals in a video, and I was able to choose a few at my leisure. Received them, well wrapped, the next day, and love them all.
Prefer buying from a small business as feel the service is more personal. Would definitely recommend The Soul Order.
Reply from The Soul Order™
Ah thank you for your recommendation, Julie and letting me know what you enjoyed about your experience.
It’s always lovely to hear feedback and I really appreciate you taking the time 🥰 Vinny x
The soul Order is an amazing small business, run by Vinny, an amazing lady! A very large proportion of my collection is made up of crystals from Vinny.
Her crystals are always top quality & very reasonable prices. I always look forward to her live sales, she always has new & interesting crystals to tempt everyone! The sales are fun, it's like spending the evening with lovely friends :)
Nothing is too much trouble for Vinny, she is so helpful & friendly. If someone was to ask me the best place to buy crystals from, I would recommend The Soul Order every time!
Reply from The Soul Order™
Wow what a glowing review, Rachel, thank you! I love the live sales too, exactly like you say, it’s like spending the evening with lovely, like minded friends, I love sourcing new crystals and minerals to tempt you all with 🤣 really appreciate you finding some time to leave a review. Vinny x
When to their first Facebook live sale, lots of items, great range of selections, lots of bargain and great quality, delivery came the next day, well packed, and love my order x x
Reply from The Soul Order™
Hi Yasmin, I’m over the moon that you were happy with your order and the quality and had fun on the live sale.
Thank you for your kind words and for taking the time to leave me a review. Vinny x
Well what can I say about the soul order. Never have I ever come across a business with such gratitude toward their customers.
Vinny is an incredible person and puts so much thought and love into everything she does for her little business and it shows in all her lives and items she sells. Every peice I have ever purchased from here has been of the highest quality, well packaged and simply beautiful. Vinny absolutely knows her stuff and goes above and beyond. Besides taking all my money 😅 (completely my fault) I cannot fault this little company one little bit. I just love it ❤️
Reply from The Soul Order™
Ah Laura, what a wonderful review, thank you so much, I’m very blessed to have you as one of my customers, you have such a good eye for the pretties 🥰 thank you for taking the time, it’s really appreciated xx
Amazing crystals amazing service all ethically sourced! Shopping with The Soul Order is an experience that leaves you feeling warm and fuzzy and some fabulous crystals
Reply from The Soul Order™
Thank you so much for your wonderful review, Lucienne, I particularly love to hear about the warm and fuzzy feeling 🥰
It’s an absolute pleasure to send you new sparkly goodies x
Vinny is amazing! She’s the crystal expert, if you tell her what your looking for, she will find these out and sent you videos so you can chose the best crystal for you!
Her crystals are beautiful and I’m now obsessed. I’ll never shop anywhere else for crystals in the future 😍
Reply from The Soul Order™
I found myself laughing and a little tear too when I read your wonderful review, thank you so much Charlotte, it’s a pleasure working with you to find the perfect goodies 😁 not quite sure about the expert bit 😂 but I learn something new everyday and you guys make it the best job in the world x
Amazing top quality crystals and customer service 2nd to none. Vinny will send personalised videos of crystals upon request and on the same day. Definitely my 1st port of call for crystals. Would recommend her to anyone and everyone.
Reply from The Soul Order™
Oh thank you for your lovely review and kind words, Anne, it’s always a pleasure!
It’s fantastic to hear my wonderful customers are happy to recommend me too 🥰
Vinny x
I just can’t speak highly enough of this amazing business. Vinny’s passion for crystals and her incredible knowledge are infectious and her live sales are the best way to spend any evening! Vinny always goes above and beyond for her customers and is always happy to help you find the perfect piece . It is a pleasure to buy from her and I will be buying regularly as her new stock is always amazing xx
Reply from The Soul Order™
Sarah, what can I say... your energy is beautiful and I'm blessed to have found another friend on my Crystal journey, starting this business was a complete lifestyle change but I never expected it to bring such abundance in other parts of my life.
Thank you so much for your ongoing support and your lovely review!
Vinny x
Soul Order is The Best! Vinny’s lives are an awesome and fun way to shop. Her knowledge of Crystals is mind blowing, and she’s always willing to help us learn. Nothing is too much trouble for her, she takes time to send little videos and everything is packaged with so much care and attention. I cannot recommend her enough...Vinny....we love you
Reply from The Soul Order™
Hi Jude, I'm really feeling the love today, so wonderful reading these positive reviews, thank you so much for not just being a fantastic customer but for your support and help to grow my business.
I really appreciate it, thank you!
Vinny x
What can I say about The Soul Order? Well... To begin with Vinny is a wonderful human being! She goes to so much effort for her customers and she has such a lovely soothing voice! The crystals I've bought from The Soul Order have all been fantastic, Vinny has a fantastic range of beauties and also offers payment options for bigger orders! If you choose to shop at The Soul Order, you won't be disappointed!!
Reply from The Soul Order™
Oh Heather, thank you, what a glowing review! The voice seems to be a thing, my other half would disagree lol
I really appreciate you taking the time, it's always lovely to hear positive feedback, well any feedback and so nice to have it on a new platform so others not on Facebook can see.
Thank you!
Vinny x
Vinny is the most lovely person to buy crystals from. I won’t go anywhere else now if I can find what I want from The Soul Order. Her customer service is second to none. She really takes time to show what she has on offer and has the most relaxing voice. Just listening to her on the videos makes me feel relaxed. I’ve had several orders delivered, happy with everything, extremely well packaged and delivered promptly after payment. 100% recommended.
Reply from The Soul Order™
Thank you Alison, it's always an absolute pleasure, honestly, I really appreciate your kind words, feeling the love today from my wonderful customers :)
Vinny x
I feel like it was fate that I found Vinny and her amazing crystals. Beautiful products, and not just crystals I might add, excellent pricing and her live videos are the best! Always goes above and beyond to help, customer service is first rate and it makes me happy to know I can do my small part to help a lovely lady build the dream that is her business 🥰
Reply from The Soul Order™
I have a tear in my eye reading this, it really is a dream and you guys make it possible, thank you as always for showing your support and taking the time to leave a review :)
Vinny x
It's always a lovely experience shopping at the soul order. Vinny is always so kind and helpful and always does everything she can to make her customers happy, and every crystal I've purchased from her has been absolutely beautiful quality! They always arrive quickly and wonderfully packaged, definitely one of my favourite places to shop for crystals at :)
Reply from The Soul Order™
Thank you for your lovely review Emily, really appreciate you taking the time and I'm already at 4 stars whoohoo!
Best crystals, great prices, amazing business owner. Vinny is truly wonderful and all her pieces are stunning! I have so many now and whenever I need something special I'll always go to Vinny.
Reply from The Soul Order™
I really appreciate your wonderful review, thank you so much, it's always lovely to hear feedback from my customers.
Vinny x
Wonderful crystals! Well curated and explained collection and I received the same crystals as were pictured. They looked even lovelier in real life. Beautifully and securely packaged, they were sent with tracking and arrived promptly. Can highly recommended and will definitely be making more purchases in the future!
Reply from The Soul Order™
Thank you so much for your wonderful review, Jayne, you're my very first! I've just recently added Trustpilot so I'm over the moon, website update through July so watch this space for more beautiful pieces :)
Vinny
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
