Un delivered order since December 2024
I placed an order on 29th December 2024 and they haven't delivered to date. It's still in processing status. Order number 470785
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The Sophie Store is an online shop where our customers can buy stylish watches, clothes and accessories/Gadget for both men and women. We have a wide variety of fashion items to choose from, including trendy outfits and cool accessories. Whether you need a new dress or a sharp suit, we have something for everyone. Our goal is to offer you great fashion choices that are affordable and easy to find online. So, if you want to update your wardrobe and look your best, check out The Sophie Store for all your fashion needs! At The Sophie Store, we pride ourselves on offering a diverse range of products to cater to your needs. While we specialize in premium watches from various renowned brands, we also provide a wide array of other items. Our home appliance section boasts top-notch gadgets to make your life more convenient. Discover mobile accessories that enhance your device's functionality and style. Furthermore, we understand the importance of skincare, offering an extensive collection of female skincare products that nourish and pamper your skin. With quality and affordability as our cornerstones, The Sophie Store is your one-stop destination for fashion, electronics, and beauty essentials. Shop with us today for an exceptional shopping experience!
148 Lawrence avenue, E12 5QP, Ilford, United Kingdom
I placed an order on 29th December 2024 and they haven't delivered to date. It's still in processing status. Order number 470785
Horrible experience. They lie you'll get your product in 21 days but you'll keep calling them and your call will never be answered. Seems an online scam to me. Try if you're patient enough to wait an order for years. It's been over two and half months and I haven't received my order!
Horrible experience so far. Ordered twice from them. A custom letter necklace and second time purchased a hat. The hat arrived drenched in mud, not only that, they had sent out wrong set of jewelry to me. They fixed the order and re-sent my hat but arrived different color and size. For my necklace, I'm still waiting for that which they had told me would arrive by first week of January. Basically not a satisfied order yet.

Reply from The sophie store
I ordered this short jacket for my wife which was amazing and the quality is outstanding. The jacket has delivered two days before as mentioned during checkout.
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