THE SNUS KING Reviews 

73
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

I started using the snus king after the new owner took over and I’ve had nothing but a positive experience. When I had a lost shipment through no fault of the company. I contacted the customer service... See more

Rated 5 out of 5 stars

Been using this site for almost 2 years and since haven’t had a single bad experience speedy delivery and packing 10/10 everything is on point, will recommend using these guys!!! Again 10/10 from me.

Rated 1 out of 5 stars

Ordered from them many times before but my order this time has totally ‘vanished’. Their email address to contact them doesn’t even exist anymore as the emails are being rejected and not sent. Their t... See more

Company replied

Rated 5 out of 5 stars

Top top customer service 10/10. Fantastic selection of products for very reasonable price, unlike a lot of sellers. If you’re debating whether to buy from Snus King, do it you defo won’t regret it.

Company details

  1. Tobacco Shop

Written by the company

The Snus King stands out as a reliable source for nicotine pouches in the United Kingdom. Our selection includes the most sought-after brands and flavours. We're on a mission to assist people globally in quitting smoking by offering a healthier, smoke-free alternative. We provide quick and affordable UK/International deliveries for nicotine pouches. Place your order now at thesnusking.co.uk


Contact info

3.5

Average

TrustScore 3.5 out of 5

73 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.5

All reviews

(73)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

ordered snus

ordered snus
ordered one week ago havent gotten any updates on snus location for last 4 days i think its a scam

6 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam scam scam!!!

10 December 2024
Unprompted review
THE SNUS KING logo

Reply from THE SNUS KING

Hi Kimbo,

As of 1/01/2025 The Snus King is now under new ownership. Unfortunately the previous owners neglected the business towards the end of their time with it as you can see from the numerous bad reviews.

We now have the email address back up and running and are committed to fixing the reputation of this website.

Please get in touch with us at info@thesnusking.co.uk and we will do our best to make this right for you!

Thanks,

The New Owners!

Rated 1 out of 5 stars

Order don’t come or tell me it’s being shipped

Company email don’t exist package never arrived can’t contact them order number 6408

9 December 2024
Unprompted review
THE SNUS KING logo

Reply from THE SNUS KING

Hi Dan,

As of 1/01/2025 The Snus King is now under new ownership. Unfortunately the previous owners neglected the business towards the end of their time with it as you can see from the numerous bad reviews.

We now have the email address back up and running and are committed to fixing the reputation of this website.

Please get in touch with us at info@thesnusking.co.uk and we will do our best to make this right for you!

Thanks,

The New Owners!

Rated 1 out of 5 stars

SCAM

Ordered from them many times before but my order this time has totally ‘vanished’. Their email address to contact them doesn’t even exist anymore as the emails are being rejected and not sent. Their tiktok account linked isn’t even them either. It seems they have done a total rug pull and deleted all contact points to them yet still have their website up and running receiving payments. No idea how or if you can claim your money back.

9 November 2024
Unprompted review
THE SNUS KING logo

Reply from THE SNUS KING

Hi KDK,

As of 1/01/2025 The Snus King is now under new ownership. Unfortunately the previous owners neglected the business towards the end of their time with it as you can see from the numerous bad reviews.

We now have the email address back up and running and are committed to fixing the reputation of this website.

Please get in touch with us at info@thesnusking.co.uk and we will do our best to make this right for you!

Thanks,

The New Owners!

Rated 1 out of 5 stars

dont buy from them

dont buy from them, u wont get ur package. and thats exactly what happened to me, i am waiting to be contacted but i received nothing from them. Please report these scammers

24 October 2024
Unprompted review
THE SNUS KING logo

Reply from THE SNUS KING

Hi Mambas,

As of 1/01/2025 The Snus King is now under new ownership. Unfortunately the previous owners neglected the business towards the end of their time with it as you can see from the numerous bad reviews.

We now have the email address back up and running and are committed to fixing the reputation of this website.

Please get in touch with us at info@thesnusking.co.uk and we will do our best to make this right for you!

Thanks,

The New Owners!

Rated 1 out of 5 stars

Dont buy anything from them

Dont buy anything from them, STAY AWAY!! They gladly took my money, but I lever got my order and never got my money back, and nød they are ghosting me 🤬🤬 I have lever EVER been this frustrated and I wish I had read the reviews om Trustpilot before ordering anything from them, cause then I would have known never to buy snus from them 😥 It I could rate them 0 stars, I would, cause they dont deserve any AT ALL!!!

22 October 2024
Unprompted review
THE SNUS KING logo

Reply from THE SNUS KING

Hi Sabrina,

As of 1/01/2025 The Snus King is now under new ownership. Unfortunately the previous owners neglected the business towards the end of their time with it as you can see from the numerous bad reviews.

We now have the email address back up and running and are committed to fixing the reputation of this website.

Please get in touch with us at info@thesnusking.co.uk and we will do our best to make this right for you!

Thanks,

The New Owners!

Rated 1 out of 5 stars

SCAMMED ME OF 100$ FROM MY ORDER

More than a month has passed, package did not arrive, I emailed them tons of times,about this.ON TRACKING IT SHOWS DELIVERED, BUT WHEN I WENT TO THE POST ,the staff said to me THAT THE PACKAGE WAS SENT BACK TO THE SENDER,(for no apparent reason). I didnt get any sort of refund AND THEY ARE NOT EVEN BOTHERING TO MESSAGE ME BACK. Unless they do something about this situation this review is staying at 1 STAR
order #5807

26 September 2024
Unprompted review
THE SNUS KING logo

Reply from THE SNUS KING

Hi Timber,

As of 1/01/2025 The Snus King is now under new ownership. Unfortunately the previous owners neglected the business towards the end of their time with it as you can see from the numerous bad reviews.

We now have the email address back up and running and are committed to fixing the reputation of this website.

Please get in touch with us at info@thesnusking.co.uk and we will do our best to make this right for you!

Thanks,

The New Owners!

Rated 1 out of 5 stars

Ordered a few times from this site…

Ordered a few times from this site however I have an issue with this one. My stuff was apparently sent 2 days ago yet the courier is still saying they don't have it. I've emailed and awaiting a response, when the issue is resolved the rating will change.

UPDATE: One email from the seller just saying they've definitely sent it yet I still don't have the products I paid for 😅 not interested in finding out what's actually happened

20 September 2024
Unprompted review
Rated 1 out of 5 stars

Didnt get refund,even if their site offers it

Bought many times,but one time the post didnt allow me to take the package,i sent it back.They promised me a refund when they get it,but when the package arrived to them, to my surprise the contact support doesnt even want to respond to this,and i didnt get any refund.Until i get a refund this review will stay at one star

19 August 2024
Unprompted review
Rated 5 out of 5 stars

Loved it

The delivery has came in time, the product is in perfect condition and the staff are insanely kind!

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Problem with CS

Bought 3 times, the 3rd time package got seized and on way back to sender.Customer support dosent respond!Il change the review once i get my refund,other than that its a good shop,with good prices

11 June 2024
Unprompted review
THE SNUS KING logo

Reply from THE SNUS KING

Hi, thanks for you feedback. We did respond to every question you asked us and swiftly resolved the issue for you. As you said you have ordered with us before and had no issues. We hope you will remain a customer of ours. If you need anything else please contact us.

Rated 5 out of 5 stars

amazing snus company

Amazing company, good variety of products, fast delivery and the way my order was packaged was amazing, it fit through the letter box perfectly!

5 March 2024
Unprompted review

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