I started using the snus king after the new owner took over and I’ve had nothing but a positive experience. When I had a lost shipment through no fault of the company. I contacted the customer service... See more
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Been using this site for almost 2 years and since haven’t had a single bad experience speedy delivery and packing 10/10 everything is on point, will recommend using these guys!!! Again 10/10 from me.
Ordered from them many times before but my order this time has totally ‘vanished’. Their email address to contact them doesn’t even exist anymore as the emails are being rejected and not sent. Their t... See more
Company replied
Top top customer service 10/10. Fantastic selection of products for very reasonable price, unlike a lot of sellers. If you’re debating whether to buy from Snus King, do it you defo won’t regret it.
Company details
Written by the company
The Snus King stands out as a reliable source for nicotine pouches in the United Kingdom. Our selection includes the most sought-after brands and flavours. We're on a mission to assist people globally in quitting smoking by offering a healthier, smoke-free alternative. We provide quick and affordable UK/International deliveries for nicotine pouches. Place your order now at thesnusking.co.uk
Contact info
United Kingdom
- Info@thesnusking.co.uk
- thesnusking.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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package is stuck at customs
package is stuck at customs, they stopped replying to emails and told me to contact customs to get it which i did but they couldnt do anything.
My order was held and sent back to…
My order was held and sent back to their office and I have been texting them asking for a refund for 2 months now and they haven't responded, my order is 7303
ordered snus
ordered snus
ordered one week ago havent gotten any updates on snus location for last 4 days i think its a scam
Order don’t come or tell me it’s being shipped
Company email don’t exist package never arrived can’t contact them order number 6408

Reply from THE SNUS KING
SCAM
Ordered from them many times before but my order this time has totally ‘vanished’. Their email address to contact them doesn’t even exist anymore as the emails are being rejected and not sent. Their tiktok account linked isn’t even them either. It seems they have done a total rug pull and deleted all contact points to them yet still have their website up and running receiving payments. No idea how or if you can claim your money back.

Reply from THE SNUS KING
dont buy from them
dont buy from them, u wont get ur package. and thats exactly what happened to me, i am waiting to be contacted but i received nothing from them. Please report these scammers

Reply from THE SNUS KING
Dont buy anything from them
Dont buy anything from them, STAY AWAY!! They gladly took my money, but I lever got my order and never got my money back, and nød they are ghosting me 🤬🤬 I have lever EVER been this frustrated and I wish I had read the reviews om Trustpilot before ordering anything from them, cause then I would have known never to buy snus from them 😥 It I could rate them 0 stars, I would, cause they dont deserve any AT ALL!!!

Reply from THE SNUS KING
SCAMMED ME OF 100$ FROM MY ORDER
More than a month has passed, package did not arrive, I emailed them tons of times,about this.ON TRACKING IT SHOWS DELIVERED, BUT WHEN I WENT TO THE POST ,the staff said to me THAT THE PACKAGE WAS SENT BACK TO THE SENDER,(for no apparent reason). I didnt get any sort of refund AND THEY ARE NOT EVEN BOTHERING TO MESSAGE ME BACK. Unless they do something about this situation this review is staying at 1 STAR
order #5807

Reply from THE SNUS KING
Ordered a few times from this site…
Ordered a few times from this site however I have an issue with this one. My stuff was apparently sent 2 days ago yet the courier is still saying they don't have it. I've emailed and awaiting a response, when the issue is resolved the rating will change.
UPDATE: One email from the seller just saying they've definitely sent it yet I still don't have the products I paid for 😅 not interested in finding out what's actually happened
Didnt get refund,even if their site offers it
Bought many times,but one time the post didnt allow me to take the package,i sent it back.They promised me a refund when they get it,but when the package arrived to them, to my surprise the contact support doesnt even want to respond to this,and i didnt get any refund.Until i get a refund this review will stay at one star
Loved it
The delivery has came in time, the product is in perfect condition and the staff are insanely kind!
Problem with CS
Bought 3 times, the 3rd time package got seized and on way back to sender.Customer support dosent respond!Il change the review once i get my refund,other than that its a good shop,with good prices

Reply from THE SNUS KING
Top quality and came on time
Perfect experience
Order came very quick, pots came in great condition and they’re a great price
amazing snus company
Amazing company, good variety of products, fast delivery and the way my order was packaged was amazing, it fit through the letter box perfectly!
very easy app to access
very easy app to handle, good variety of pots with cheap prices, will be ordering again
The most reliable place to buy snus
The most reliable place to buy snus. Fast and responsive customer service when you have any questions. Wouldn’t go anywhere else for my stuff. Top notch
Excellent customer service
Excellent customer service won’t go anywhere else to buy from now 👍
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