The Sill Reviews 321

It was great. Thank you for the delivery. Plant arrived well.

This was a second order as the first arrived damaged. My issue was handled promptly and the second plant arrived with no issues. The only thing I would recommend is adding a fragile label to the box when shipping pots that are breakable.

Thank you so much for replacing my plant! The new plant arrived in beautiful condition. I really appreciate that you held my plant until the really cold weather had passed. Everyone at The Sill who has helped me os wonderful, and I love The Sill very much! I will be buying more plants! ❤️

ordered it as a gift. very quick delivery. plant was in good shape overall, a small branch had fallen off.

Such an easy shopping experience, great gift, and unboxing experience.

My plant had several nats flying around on top of the soil, after unboxing. I switched out the soil and treated to be safe. Now, a bundle of the leaves yellowed in spots. It is not sitting in water, so I've just been keeping an eye on it.

The ordering process, quick processing and shipping, with excellent condition and high quality product.

Thank you. It looks good.

Easy. Nice plant. I hope it lives.

The Sill was very gracious in replacing a damaged order. The replacement was just as beautiful & of good quality as the original item.

Plants arrived okay but both had some damaged and brownish leaves

Package arrived in great condition.

We got a terrible cold storm and I was so nervous about my plants getting delivered, but then I got an email saying that they would hold onto the plants until this storm got cleared up and the weather wasn’t so terrible so that the plants would be sure to be healthy and happy when they were delivered. They were perfect when they arrived! They were wrapped in insulated bubble wrap, paper, and in really nice thick boxes to make sure that they didn’t get frosted.

Great quality. Excellent communication regarding delivery. One had to be delayed in shipping due to cold conditions (which I was warned about ahead of time so no surprises) Both are starting to bloom but at slightly different stages which is nice to enjoy them even longer! Will definitely continue to shop here and recommend to others.

The plants came at a good time and were in great shape and are doing well

It took weeks for it to arrive. Yes, it was extra cold for a few days and I know they were holding the product to prioritize the plant's health, but still, the overall experience was not worth the long wait. Prices are on the high side and the amount of packaging is insane. I received a huge box with a tiny plant inside and a lot of plastic used to protect it during delivery. It felt excessive on the packaging. The plant was great quality, beautiful, all perfect in that sense. I would give it a 5 for the plant, a 4 for the packaging, and a 3 for the delivery.

My olive tree arrived beautifully packaged. It settled in nicely and didn't drop even one leaf!

I had an absolutely wonderful experience with The Sill. From the moment my order arrived, I could tell care and attention had gone into every detail. The packaging was exceptional — secure, elegant, and beautifully presented. It truly felt like opening something special.

Everything was arranged so thoughtfully and tastefully. The presentation was perfection — clean, refined, and clearly designed with intention. It’s rare to receive something that looks just as beautiful in person as it does online, but this exceeded my expectations.

You can tell this company takes pride in what they do. It wasn’t just a delivery — it was an experience. I would absolutely order again and highly recommend them.