I ordered myself slippers which arrived on time. Unfortunately they were too big so I returned them using the pre paid label. The money was paid back into my account within a few days. Very good site... See more
Company replied
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See what reviewers are saying
Over the past few years, this is the company I always go to when ordering a certain make of slipper for my Mum. I normally buy a few at a time, so on occasions I have needed to contact the company t... See more
Company replied
The Shoe Shack is an easy firm to deal with; the website is straightforward and packed with shoes and boots, sandals and slippers such that anyone can find a style they like. All the shoes I have purc... See more
Company replied
Easy to order and kept up to date regarding delivery. Love the ladies Mokkers slippers, have ordered several pairs for myself and my mother as now she is getting older needs closed in slippers so she... See more
Company replied
Company details
Written by the company
Quality footwear at low prices. Shop from a variety of adults and kids shoes. We offer free 30 day free returns and exchanges on all orders.
Contact info
The Shoe Shack, 7 Denington Court, Denington Road, NN8 2QR, Wellingborough, United Kingdom
- theshoeshack.co.uk
4.8
Excellent
328 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely slippers at great price arrived…
Lovely slippers at great price arrived really quickly
20 April 2024
Reply from The Shoe Shack
Good morning Sharon. It's good to hear that you are happy with your purchase form us. We appreciate the positive review. Kind regards. Kashif
Amazing product price and delivery.
Amazing product price and delivery.
Had to share this with friends and family members with kids .
20 April 2024
Reply from The Shoe Shack
Good morning. We're glad you had a positive experience with our service. Thank your for sharing and the 5-stars. Kind regards. Kashif
Company delivered on time
Company delivered on time. Really comfortable trainers, good fit.
14 April 2024
Reply from The Shoe Shack
Good morning Marilyn. We're glad that you're happy with your purchase from us. Thank you for the positive review. Kind regards. Kashif
Arrived on time and love the shoes I…
Arrived on time and love the shoes I bought , price was good too
14 April 2024
Reply from The Shoe Shack
Hi Linda. I'm glad you like your purchase from us. Thank you for the positive review. Much appreciated. Kind regards. Kashif
Reply from The Shoe Shack
Good morning Linda. Thanks for the 5-star review. We appreciate it very much. Kind regards. Kashif
Nice shoes!
Easy order page, very reasonable post and packing and free returns, very good.
2 April 2024
Reply from The Shoe Shack
Hi Hilary. We're glad you are happy with our service. Thank you for the positive review. Kind regards. Kashif
Quality for the price
Quick delivery. I haven't worn them yet but they feel soft and definitely quality for the price.
6 April 2024
Reply from The Shoe Shack
Good morning Helena. I'm glad you like the product you have purchased from us. Thank you for the 5-star review. All the best. Kashif
Reply from The Shoe Shack
Good morning Julia. Thanks for the 5-star review. All the best. Kind regards. Kashif
Quality product, quality service😃…
Quick online order followed by fast delivery. No fuss - all happy!
1 April 2024
Reply from The Shoe Shack
Hi Mike. Thanks for the positive review. Very much appreciated. Kind regards. Kashif
Quick delivery and lovely quality…
Quick delivery and lovely quality shoes, alas just not right fit for me.
Returns were really easy with a ready printed label. Equally speedy refund. Great company to deal with, no complaints at all. Thank you.
31 March 2024
Reply from The Shoe Shack
Hi Suzanne. Thank you for the 5-star review. We appreciate it. All the best. Kind regards. Kashif
Good company to use
Good company x had to return item too large x absolutely no problem at all x money in account within Days x would be happy to use again soon xx
22 March 2024
Reply from The Shoe Shack
Hi Catherine. We're glad you had a pleasant experience using our service. Thanks you for the positive review. Kind regards. Kashif
Quick & easy to use and did not need to…
Quick & easy to use and did not need to use PayPal. And a quick delivery
19 March 2024
Reply from The Shoe Shack
Good afternoon. We appreciate the positive review. Thanks for the 5-stars. Kind regards. Kashif
Reply from The Shoe Shack
Good morning. Thank you for the 5-stars, we appreciate the positive review. Kind regards. Kashif
No problems at all.
10 March 2024
Reply from The Shoe Shack
Good morning. Thank you for the 5-stars, much appreciated. Kind regards. Kashif
Reply from The Shoe Shack
Good evening. I'm glad you were happy with the service you received. Thank you for the positive review. Kind regards. Kashif
Excellent service
Excellent service, shoes came on time and ordering process was simple.
10 March 2024
Reply from The Shoe Shack
Hi Gustavo. Thanks for the positive review, much appreciated. Thanks. Kashif
Good and responsive service with next…
Good and responsive service with next day delivery.
7 March 2024
Reply from The Shoe Shack
Good morning Reg. We appreciate the positive review, thank you very much. Kind regards. Kashif
Good product at a great price delivered…
Good product at a great price delivered on time
2 March 2024
Reply from The Shoe Shack
Hi Karen. Thanks for your order and the positive review, we appreciate it. Kind regards. Kashif
3 pairs of different sized shoes…
3 pairs of different sized shoes ordered. Perfect. Speedy delivery, Communication 100%.
3 March 2024
Reply from The Shoe Shack
Good morning Robert. We appreciate your positive review of our service. Thank you very much. Kashif
very easy to order
very easy to order . Quick delivery and order tracking, excellent
28 February 2024
Reply from The Shoe Shack
Hi Kevin. Thanks for the great review. Very much appreciated. All the best. Kashif
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