I ordered myself slippers which arrived on time. Unfortunately they were too big so I returned them using the pre paid label. The money was paid back into my account within a few days. Very good site... See more
Company replied
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See what reviewers are saying
Over the past few years, this is the company I always go to when ordering a certain make of slipper for my Mum. I normally buy a few at a time, so on occasions I have needed to contact the company t... See more
Company replied
The Shoe Shack is an easy firm to deal with; the website is straightforward and packed with shoes and boots, sandals and slippers such that anyone can find a style they like. All the shoes I have purc... See more
Company replied
Easy to order and kept up to date regarding delivery. Love the ladies Mokkers slippers, have ordered several pairs for myself and my mother as now she is getting older needs closed in slippers so she... See more
Company replied
Company details
Written by the company
Quality footwear at low prices. Shop from a variety of adults and kids shoes. We offer free 30 day free returns and exchanges on all orders.
Contact info
The Shoe Shack, 7 Denington Court, Denington Road, NN8 2QR, Wellingborough, United Kingdom
- theshoeshack.co.uk
4.8
Excellent
328 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Excellent product very well made old…
Excellent product very well made old fashion quality that you just don't get now a days. This will be my go to place now for all my slipper shopping. Fantastic service and delivery
22 November 2024
Reply from The Shoe Shack
Good afternoon. Thank you for writing an amazing review of our service. We really appreciate it. Kind regards. The Shoe Shack
Reply from The Shoe Shack
Good morning Aileen. We're glad you are happy with our service. Thank you for the very positive review. All the best. The Shoe Shack
Reply from The Shoe Shack
Good afternoon. Thank you for the positive review. Much appreciated. Kind regards. The Shoe Shack
Reply from The Shoe Shack
Good morning Sharon. Thank you for the positive review. We appreciate the 5-stars. Kind regards. Kashif
Great
Website was easy to use, lots of choice of styles and sizes. Delivery was quicker than expected. My husband is happy with the slippers I purchased for him. I'll use the Website again in future
28 October 2024
Reply from The Shoe Shack
Hi Amy. Thank you for the great review. We're glad you had a pleasant experience with our service. All the best. Kashif
Small issue resolved quickly
Small issue resolved quickly. Great communication and very pleased with my good quality purchase.
Would definitely recommend.
16 October 2024
Reply from The Shoe Shack
Hi Tracey. Thank you for the positive review. Much appreciated. All the best. The Shoe Shack
Reply from The Shoe Shack
Good morning Stephen. Thank you for the positive review. We appreciate tit very much. Kindest regards. The Shoe Shack
Returning customerHave used tRehe Shoe Shack several times…
Have used the Shoe Shack several times and always found it easy to find what l wanted , good products and fast delivery plus great prices.
3 October 2024
Reply from The Shoe Shack
Good morning Roger. Thank you for the great review. We appreciate the 5-stars. All the best. The Shoe Shack
Very prompt response to my order with…
Very prompt response to my order with the shoes arriving within 3 to 4 days.
30 September 2024
Reply from The Shoe Shack
Good morning. Thank you for the positive review. We appreciate it. Kind regards. Kashif
Great service, great boots
These are strong, well-fitting boots. Just bought my second pair; the first were used for an outside job, wet and muddy every day for two years, and still going strong. I wanted a pair for going out in.
28 September 2024
Reply from The Shoe Shack
Hi Liza. We're glad you are happy with your purchase from us. And thank you for being a repeat customer. All the best. Kashif
Tracked order and arrived as stated
Tracked order and arrived as stated. Regular updates on purchase. Good price and quality.
4 September 2024
Reply from The Shoe Shack
Hi Elaine. Thank you for the 5-star review. Very much appreciated. Kind regards. Kashif
Reply from The Shoe Shack
Hi Lynda. I'm glad you're happy with your purchase form us. Thank you for the positive review. Kind regards. Kashif
My email enquiry regarding sizing was…
My email enquiry regarding sizing was swiftly answered in a friendly manner and delivery was good. I'm very happy with the quality of the shoes I ordered, and the remarkably good price.
28 August 2024
Reply from The Shoe Shack
Hi Marie. We're glad you are happy with the shoes you purchased from us. Thank you for the positive review. Kind regards. Kashif
Good value for money.
The shoes were accurately described. Despatch without delay and received in good condition. They represent good value for money.
16 August 2024
Reply from The Shoe Shack
Good morning. Thank you for the positive review. It is much appreciated. Kind regards. Kashif
Reply from The Shoe Shack
Hi Nuala. Thank you for the 5-star review. Much appreciated. Kind regards. Kashif
Reply from The Shoe Shack
Good morning Keith. We appreciate it the 5-star review. Thank you. Kashif
Reply from The Shoe Shack
Good afternoon Mark. Thank you for the positive review. We appreciate it. Kind regards. Kashif
Reply from The Shoe Shack
Good morning Tim. I'm glad you had a pleasant experience with our service. Thank you for the 5-stars. All the best. Kashif
Reply from The Shoe Shack
Good afternoon Robert. We're glad you are happy with your purchase. Thank you for the 5-star review. Kind regards. Kashif
Arrived on time as promised
Arrived on time as promised. Worn them once and fitted my feet pretty well.
27 July 2024
Reply from The Shoe Shack
Good morning Edward. We're glad you're enjoying your purchase. Thank you for the positive review. All the best. Kashif
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