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The Shirt Factory Reviews 8

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TrustScore 3.5 out of 5

3.6

Men's Clothing Store
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Company details

  1. Men's Clothing Store
  2. e-Commerce Service

Written by the company

The Shirt Factory – Premium Quality at Affordable Prices At The Shirt Factory, we are committed to providing high-quality, stylish, and affordable shirts that make you stand out. Our collection is designed with precision, using premium fabrics that offer both comfort and durability. Whether you need a sharp look for the office, a refined style for an evening out, or a casual yet sophisticated shirt for any occasion, we have the perfect fit for you. We believe that premium quality shouldn’t come with a premium price tag. That’s why our shirts are priced affordably, starting at just £14.99, with free delivery across the UK. We also offer 10% off your first order with the promo code TSF10OFF, making it even easier to experience our craftsmanship. Customer satisfaction is at the heart of everything we do. We offer a 30-day free return policy, ensuring you can shop with confidence. If you ever need assistance, our friendly support team is ready to help. Our growing customer base trusts us for our attention to detail, excellent service, and unbeatable value. Don’t just take our word for it—see what our customers are saying on Trustpilot! Shop now and experience affordable luxury with The Shirt Factory.

Contact info

3.6

Average

TrustScore 3.5 out of 5

8 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

The shirts are of slim fit as it wasn't…

The shirts are of slim fit as it wasn't mentioned that they are Slim fit as i am regular fit.

19 April 2026
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Reply from The Shirt Factory

Thank you for your feedback. We’re sorry that the wrong size was initially sent due to our mistake, and we promptly replaced it the very next day.

We’d also like to mention that fitting details are provided in the details section on the product page, just below the product, to help with sizing. Please feel free to contact us directly and we’ll be happy to assist further.

Rated 3 out of 5 stars

Nice shirt at a quick glance

Nice shirt at a quick glance but the black stitching crosses both dark and light stripes and looks very messy.

Also no washing or ironing label

14 April 2026
Unprompted review
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Reply from The Shirt Factory

Thank you for your feedback — we truly appreciate you sharing your experience.

We’re sorry that the shirt did not meet your expectations. This is not the standard we aim to deliver.

Our customer support team will be reaching out to you via email shortly to assist you further.

Regards,
The Shirt Factory

Rated 2 out of 5 stars

No fabric or care labels of any sort is a big red flag

No fabric or care labels of any sort. This is mandatory in UK/EU: Fibre content (e.g., 100% Cotton) and country of origin are legally required to be on the label. Full “Irish” linen are very thin. We believe that these shirts are made in India. They don’t feel like linen at all to be frank. They might soften a bit after washing. The lack of a label is a big red flag. Beware. N

5 April 2026
Unprompted review
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Reply from The Shirt Factory

Thank you for your feedback — we truly appreciate you taking the time to share your experience.

We’re sorry that the product did not meet your expectations. Your comments have been taken seriously, and we are already working on ensuring that all future collections include appropriate care and fabric labels.

Our customer support team will be reaching out to you via email shortly to assist you further.

Regards,
The Shirt Factory

Rated 5 out of 5 stars

Excellent quality and service

Quick delivery, very fast and efficient service and the quality and fitting of the shirt is spot on. Highly recommend to purchase as you will not be disappointed

1 April 2025

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