The Shirt Bar Reviews 

252
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their friendliness, patience, and helpfulness in providing personalized recommendations. Many people are impressed with the high quality of the products, noting comfortable materials, good fit, and durability that holds up well over time. The overall shopping experience is frequently described as great and professional, with many appreciating the well-packaged items and diverse product collections. Reviewers particularly value the personalized approach from the staff, who often go the extra mile to offer thoughtful styling advice and ensure customer satisfaction.

What people talk about most

Product

Consumers find product quality to be excellent, with many praising the use of best materials, comfortable... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their friendliness, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the staff for being friendly,... See more

Quality

People report positive experiences with quality, highlighting that shirts are made of the best materials,... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the helpfulness and friendliness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kenneth & Mel were really patient and accommodating! Super friendly service & would definitely come back again! Thanks again guys! Finally decided on my Red shirt hahaha!

Company replied

Rated 5 out of 5 stars

Great return shopping experience at the Suria Shirt Bar. Sales associate Gillian is easily one of the most wonderful people in Kuala Lumpur; friendly, attentive, and without any high pressures sales... See more

Company replied

Rated 5 out of 5 stars

The shirts I received were NOT of the same thickness nor size to the one I bought in store. I guess this is a reminder of the need to avoid buying personal items online as, in this case, it tends to e... See more

Company replied

Rated 5 out of 5 stars

Bought a shirt from 2 gentlemen who served me very well based on my needs. Was patient enough to get a good fit and didnt push a sale. Loaned me a tie too to make the fotting experience more attune to... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store

Written by the company

As an advocate of Slow Fashion, The Shirt Bar aims to encourage individuals to invest in well-crafted garments, empowering them to make a positive impact on the world whilst looking good, feeling good and doing good. Believing that everyone can make an impact in their own ways, we hope to inspire our customers onward on their own journey to Make That Impact, for all that matters to them, in whichever areas of life they choose to do so. Join us on this mission, where collective efforts will amplify the impact towards a more conscious and sustainable world. Together, let's redefine style with purpose.


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(252)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality and many choices now…

Great quality and many choices now compared to years ago

11 April 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Shamsul Ismail, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassadors. We'll definitely pass your kind words to the them. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Excellent Shirt Bought with Great Service

I was shopping for a business shirt at ISETAN Shaw House and came across The Shirt Bar boutique, where I was attentively served by a very helpful and friendly lady, Ms. Onie.

TSB has a comprehensive range of shirts meeting both business and casual needs. The quality and price of the garments on offer are very good and reasonably priced.

I am happy with my purchase and the service that was rendered to me, and will patronise this shop again without hesitation. Highly recommended!

10 April 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Billy, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Onie. We'll definitely pass your kind words to the her. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Nice shirts

Nice shirts

Shirts are nice

4 April 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi, thank you for taking time to share your feedback and wonderful experience with us 😊! It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Excellent service by Onie

Excellent service by Onie! Thanks.

4 April 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Kelvin, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassador, Onie. We'll definitely pass your kind words to her. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

Rated 5 out of 5 stars

Very good customer service

Bought a shirt online. Had the correct street address, but one digit off on the zip code. I emailed TSB to let them know about the error. The package was correctly delivered, and they messaged me on WhatsApp that day to confirm that I received.

15 January 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Gene, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our team! We'll definitely pass your kind words to them. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

Rated 5 out of 5 stars

Recently got their Italian fabric…

Recently got their Italian fabric shirts love the design and quality of material. Pricy but imo worth every penny as given my size it’s really hard to find nice fitting shirts that don’t require custom tailoring.

5 January 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Dalton, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassadors. We'll definitely pass your kind words to them. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

Rated 5 out of 5 stars

I love the Bamboo material shirts!

5 January 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Adrian, thank you for taking time to share your feedback and wonderful experience with us 😊! It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Great fabric selection and excellent…

Great fabric selection and excellent fit , good customer service . Definitely recommend this place

5 January 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Aveen, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassadors. We'll definitely pass your kind words to them. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

Rated 5 out of 5 stars

Efficient and polite service.

Efficient and polite service.

31 December 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi NICHOLAS, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassador. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

Rated 5 out of 5 stars

Nice outlet at Jewel which is my go to…

Nice outlet at Jewel which is my go to store. Agnes is patient and very service orientated.

Nice clothes and comfortable fabric which is the most important.

31 December 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Ryan, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Agnes. We'll definitely pass your kind words to the her. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Product Review

Agnes at Jewel Changi outlet gave good advice on the kind of clothes which I ahould wear, in particular the bamboo flexi waist pants and bamboo shirts. Good products and service!

30 December 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi GF Teng, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Agnes. We'll definitely pass your kind words to the her. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

From the Vivo team:

From the Vivo team:
Excellent guys and very professional. Treated well and the shirts were very good with fitting. Highly recommended store

22 December 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Africa, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador. We'll definitely pass your kind words to the them. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Amazing staff

Amazing staff!
Amazing “stuff”!

Mr. Haron was patient and suggested what would fit best!
Highly recommended to pay a visit for the best fit and experience.

15 December 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Dheeraj, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Haron. We'll definitely pass your kind words to the him. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Very good service and friendly sales…

Very good service and friendly sales staff. Patient and polite. Pleasure shopping at the Wheelock Place store.

15 December 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Patrick, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassadors. We'll definitely pass your kind words to them. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

Rated 5 out of 5 stars

Had been a member for a long time

Had been a member for a long time. Never fail my expectations. Great quality suits and shirts for the price. Eco-OL is amazing for the hot weather. Service is great. No hard sell, very helpful. Will come back many more times.

14 December 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Lim Teck Chai, thank you for taking time to share your feedback and wonderful experience with us 😊! Thank you for showing your support here. We are very happy to know that you love our Eco-OL shirts! And we are really glad to know that you had a wonderful shopping experience with us. We'll definitely pass your kind words to the team. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products.We are truly grateful for your continuous support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Friendly staff

Friendly staff, great service. Helpful. Recommended to come for a good selection of set

13 December 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Andy, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassadors. We'll definitely pass your kind words to them. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

Rated 5 out of 5 stars

Great service, friendly staff

Oscar was extremely friendly with his service and helpful with his recommendations, it made for a pleasant experience here as a first timer 🙂

12 December 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Samuel, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassador, Oscar. We'll definitely pass your kind words to him. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

Rated 5 out of 5 stars

Shirt designs are very nice

Shirt designs are very nice, and salesperson was helpful.

12 December 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Jean Fan, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassadors. We'll definitely pass your kind words to the them. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Very nice experience

Very nice experience , first impression is great . The clothing is amazing. Will continue to visit them

12 December 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Hermes lam, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassadors. We'll definitely pass your kind words to the them. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Good service

Thanks for the great service

23 November 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Nicholas, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassadors. We'll definitely pass your kind words to them. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

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