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The Salty Fox Reviews 

316
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and beautiful designs of the products, finding them comfortable, stylish, and durable. People appreciate the easy navigation of the website and the efficient ordering process, often highlighting the quick and prompt delivery. However, some customers also noted issues with product durability, such as colors lifting or peeling quickly, and screen protectors cracking soon after use. Additionally, a few people experienced discrepancies in color matching between items and occasional delays or non-receipt of deliveries.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many expressing satisfaction with... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and speedy delivery... See more

Order

People report positive experiences with order, often highlighting the ease of placing orders and the fast... See more

User experience

Customers had positive experiences with user experience, frequently praising the website as easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shipping was super fast and so happy with the quality of both my earrings and laptop case. I am very picky when it comes to jewellery and fashion pieces. I had been looking for pearl earrings that wer... See more

Company replied

Rated 5 out of 5 stars

Thanks for the great product. Really appreciate the longer length silicone sports strap for my Apple watch. I need to be able to swim in the pool and the open water with confidence, plus tracking othe... See more

Company replied

Rated 5 out of 5 stars

My new band and screen protector are beautiful, and good quality. They look like I’m wearing jewellery. I like the elastic band very much as my previous silicone one wasn’t very secure, and could easi... See more

Company replied

Rated 5 out of 5 stars

Items ordered arrived quickly and were exactly as ordered. Pricing was excellent. Unfortunately one item was faulty, possibly damaged in transit. One email with a photo and a replacement item arriv... See more

Company replied


Company details

Written by the company

We believe your Apple Watch should match your vibe—whether you're power-walking to Pilates, sealing deals in the boardroom, or sipping bottomless mimosas at brunch. Our bands, cases, and accessories let you switch up your style effortlessly, so it feels like a brand-new watch for every occasion. Ready for a glow up? Click the link to shop now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

316 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(316)

181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Watch bands

Great range of bands to choose from. Good price and fast delivery

27 October 2025
The Salty Fox logo

Reply from The Salty Fox

Much appreciated Kelly!

Rated 5 out of 5 stars

Quick and easy

Quick and easy
Ordered new Apple Watch strap on a Saturday. Had it Wednesday Lovely.

26 October 2025
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Reply from The Salty Fox

Much apperciated David!

Rated 5 out of 5 stars

Fantastic shopping experience

Fantastic shopping experience from the purchase to the quick delivery. Beautifully packaged. Great watch band. Great support emails too. Leading the way for other online retailers.

27 October 2025
The Salty Fox logo

Reply from The Salty Fox

Really appreciated your kinds words Deb!

Rated 5 out of 5 stars

Great choice of styles

Very happy with the thinner watchband as I have a very narrow wrist. My old silicon band reacted with my skin and was discolouring but not the leather watchband. The colour is perfect and it looks a lot more stylish. Fastest delivery ever.
Highly recommended.

24 September 2025
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Reply from The Salty Fox

Thank you Tania! So happy to hear you had a great experince and are enjoying your new band!

Rated 2 out of 5 stars

Very expensive for the poor quality

The experience was good but the band itself being the rose quartz watch band was of very poor quality. It felt like something I could buy from Kmart. Plastic and light. Expected much better quality for the price.

1 October 2025
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

Hi Vicky, Thanks for taking the time to leave your review. We are sorry to hear you're not 100% satisfied with your item. If you feel there is a product fault you are welcome to reach out to our team at info@thesaltyfox.com.au so they can assist you further.

Otherwise we do offer a 30 day return period if the band isn't right for you!

Rated 5 out of 5 stars

very happy with the time frame that it…

very happy with the time frame that it took to arrive, plus loved the colour that I chose.

2 October 2025
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

Thanks Jan! So great to hear you had a positive experience!

Rated 5 out of 5 stars

New Apple Watch band

Salty Fox have a vast range of Apple Watch bands and accessories, easy online ordering and speedy deliver. I love my new band.

24 September 2025
The Salty Fox logo

Reply from The Salty Fox

Thanks Kelli! So happy to hear you are loving you new band!

Rated 1 out of 5 stars

Disappointed

The replacement watch face protector arrived in 2 separate pieces. It was broken!

24 September 2025
The Salty Fox logo

Reply from The Salty Fox

Hi Elizabeth, thanks so much for bringing this to our attention. We are so sorry to hear you are having issues with your item. Please reach out to our team on info@thesaltyfox.com.au with your order number and they will happily assist you.

Rated 5 out of 5 stars

Apple Watch bands

Great experience. Item purchased broke on opening and replaced with no complaint or additional cost.

24 September 2025
The Salty Fox logo

Reply from The Salty Fox

Thanks David! So happy to hear our customer service team was able to assist you with this issue. We appreciate your kindness and understanding on the matter.

Rated 3 out of 5 stars

Postage was quick?

Postage was quick. Tracking was good.
The band itself is thin and small. It’s also hard plastic, not rubber. Already has a yellow tinge. It would be better if the strap holders had a bump in them to hold the strap. They just slide and then the spare strap sticks out annoyingly. Not really useable.

24 September 2025
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Reply from The Salty Fox

Hi Shona, thanks so much for taking the time to leave your review.

We are so sorry to hear you are having an issues with your item and would love to assist you with a resolution. If you could please send us an email at info@thesaltyfox.com.au with images of the band and your order number that would be greatly appreciated.

Rated 2 out of 5 stars

Quality of the product is mediocre…

Quality of the product is mediocre compared to the Apple Leather Magnetic Link. Shipping required someone present at delivery (for a mere $100 purchase?) with no way of deferring. This caused a several day delay in me receiving the bands.

28 July 2025
The Salty Fox logo

Reply from The Salty Fox

Hi Daniel, thanks for taking the time to leave your review. We are sorry to hear you are unsatisfied with your items. If preferable please feel free to contact our customer service team on info@thesaltyfox.com.au and they can happily assist you with any issues or a return request.

Kindly note as you are located in the US and placed an International order the shipping does take longer to arrive from our warehouse in Australia. All shipping times can be found outlined on our website and we do apologise for any disappointed this may have caused.

Rated 5 out of 5 stars

Great quality watch bands

Great quality watch bands! I purchased a scrunchie band and a leather band a couple of months ago and both have been fantastic. The scrunchie band is perfect for everyday casual while the leather band helps dress up my watch. Can’t wait to buy some more colours!

25 September 2025
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

Thanks for the kind review Mary-Louise! We are so happy to hear you have a positive experience!

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