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The Salty Fox Reviews 

316
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and beautiful designs of the products, finding them comfortable, stylish, and durable. People appreciate the easy navigation of the website and the efficient ordering process, often highlighting the quick and prompt delivery. However, some customers also noted issues with product durability, such as colors lifting or peeling quickly, and screen protectors cracking soon after use. Additionally, a few people experienced discrepancies in color matching between items and occasional delays or non-receipt of deliveries.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many expressing satisfaction with... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and speedy delivery... See more

Order

People report positive experiences with order, often highlighting the ease of placing orders and the fast... See more

User experience

Customers had positive experiences with user experience, frequently praising the website as easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shipping was super fast and so happy with the quality of both my earrings and laptop case. I am very picky when it comes to jewellery and fashion pieces. I had been looking for pearl earrings that wer... See more

Company replied

Rated 5 out of 5 stars

Thanks for the great product. Really appreciate the longer length silicone sports strap for my Apple watch. I need to be able to swim in the pool and the open water with confidence, plus tracking othe... See more

Company replied

Rated 5 out of 5 stars

My new band and screen protector are beautiful, and good quality. They look like I’m wearing jewellery. I like the elastic band very much as my previous silicone one wasn’t very secure, and could easi... See more

Company replied

Rated 5 out of 5 stars

Items ordered arrived quickly and were exactly as ordered. Pricing was excellent. Unfortunately one item was faulty, possibly damaged in transit. One email with a photo and a replacement item arriv... See more

Company replied


Company details

Written by the company

We believe your Apple Watch should match your vibe—whether you're power-walking to Pilates, sealing deals in the boardroom, or sipping bottomless mimosas at brunch. Our bands, cases, and accessories let you switch up your style effortlessly, so it feels like a brand-new watch for every occasion. Ready for a glow up? Click the link to shop now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

316 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(316)

181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The band was great

The band was great
But the watch cover did not match
I just feel that you could have picked that up so disappointed

29 June 2026
The Salty Fox logo

Reply from The Salty Fox

Hi Neeltje, thanks so much for taking the time to leave your review.

Looking at your order I can see you purchased a band in the colour way Vintage Rose Gold, and a Case Cover in the colour way Rose Gold. These are two different colours and will explain the colour difference.

You are more than welcome to submit a return or exchange request. Please reach out to our team on info@thesaltyfox.comm.au if you need any assistance!

Rated 5 out of 5 stars

Fantastic product

Fantastic product, excellent quality and just what I was looking for.

25 June 2026
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Reply from The Salty Fox

So happy to hear we could help you find the perfect new product Sue!

Rated 5 out of 5 stars

Will Recommend

Prompt delivery, clear instructions, good value for money and love the watch band.

25 June 2026
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Reply from The Salty Fox

Much appreciated Delma!

Rated 3 out of 5 stars

The band is great but the matching…

The band is great but the matching screen cover was too small. In your ordering system it says it fits 38/40/41mm. But the packaging said it was for a 38mm only! And that is true! When I went to rtn it cost more to return! 🤦‍♀️🤦‍♀️

24 June 2026
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Reply from The Salty Fox

Hi Karen, thanks so much for taking the time to leave your review. We are so sorry to hear the your product isn't fitting correctly.

In regards to a band you need to select the size range your watch falls into. For example if you have a 40mm Apple Watch then you need to select the size range listed as 38mm / 40mm / 41mm / 42mm (S10 & S11).

As for Cases/Screen Protectors you will need to select the exact size of your watch otherwise it will not fit correctly. If you have a 40mm Apple Watch then you need to select the size of 40mm. If you select 38mm it will be too small.

If you have purchased the incorrect size then you are more than welcome to submit a return or exchange request however there is a fee to cover the shipping costs from the courier. Alternatively you are welcome to post the item back at your own cost.

If you ever need any assistance you can always contact our team on info@thesaltyfox.com.au

Rated 5 out of 5 stars

Great choices and fast delivery

Great choices and fast delivery. Very happy with the 2 watch bands I ordered.

24 June 2026
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Reply from The Salty Fox

Really appreciate you taking the time to leave your review Annabelle!

Rated 2 out of 5 stars

The band was too tight and trying to do…

The band was too tight and trying to do an online refund was a nightmare with it not working Became a very frustrating process In the end I have gifted it to someone else
This is the 3rd band that has been problematic first one caught on clothing 2nd coating peeled after 4months of use

24 June 2026
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Reply from The Salty Fox

Hi Amelia, we are so sorry to hear about your negative experience! If you need any help at all with the return process our team can always assist you via info@thesaltyfox.com.au

Additionally all our products come with a 12 month warranty so if you are having any issues please reach out with conformation of your order number and they can help you further!

Rated 1 out of 5 stars

Wanted to return an item but the…

Wanted to return an item but the postage was more expensive then the item and so now I won’t get a refund

24 June 2026
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Reply from The Salty Fox

Hi Ewelinka, thanks so much for taking the time to leave your review.

We understand a product may not always be the perfect fit for you once received which is why we offer a 30 day return/exchange period on orders.

All details of this can be found on our website and as outlined the shipping fee does fall onto the customer. We do offer discounted pre paid labels with a cost of $8.99 for returns or $16.98 for exchanges. Alternatively you are welcome to send the item back at your own costs.

We take no profit in the fee, it is simply to cover the shipping fees as this does incur a cost from the courier. Wishing you a wonderful day!

Rated 5 out of 5 stars

Very pretty

Impressed with the product. It looks great and feels nice to wear. It was pretty straightforward removing links to adjust to the size I need

10 June 2026
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Reply from The Salty Fox

So happy to hear about your easy experience resizing your band!

Rated 5 out of 5 stars

My new band and screen protector are…

My new band and screen protector are beautiful, and good quality. They look like I’m wearing jewellery. I like the elastic band very much as my previous silicone one wasn’t very secure, and could easily fall off my wrist if knocked. I’ll purchase more from Salty Fox in the future :-)

9 June 2026
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Reply from The Salty Fox

We are thrilled to hear about your positive experience Bethany!

Rated 5 out of 5 stars

Great products

Great products, easy ordering and smooth delivery.

9 June 2026
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Reply from The Salty Fox

Thanks for the 5 stars Melinda!

Rated 5 out of 5 stars

quality products

quality products, fast shipping from overseas, great communication about tariffs and how to attach band

8 June 2026
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Reply from The Salty Fox

Thanks so much Janice! So happy we could make you overseas shopping a positive and clear experience!

Rated 5 out of 5 stars

Easy to adjust chain link

Prompt delivery, I ordered 2 products and kept one. Link style band is super easy to adjust to size with provided tool. simple return process for the other item in the same order which did not suit

9 June 2026
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Reply from The Salty Fox

Thanks for the 5 stars!!

Rated 5 out of 5 stars

Beautiful and Seamless Experience

Beautiful, quality products. Fast delivery. I am a returning customer and have not regretted a single purchase! I had to exchange one because I ordered the incorrect size. The exchange system was seamless. Thanks to the Salty Fox team!

5 June 2026
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Reply from The Salty Fox

Thanks so much for your kind words and support Eliza!!

Rated 5 out of 5 stars

Amazing product

Amazing product, Amazing customer service, feels great on, cannot wait to get some more.

19 June 2026
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

Thanks Narelle! We are so happy to hear about you positive experience!

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