Superb customer service! I made an error and accidentally ordered 6 x the amount of water softener salt I needed. They noticed the error, delivered only what I wanted and arranged a refund, all on the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The eight 25Kg bags were delivered promptly by a lovely man who stacked them very carefully in two groups of four under the bench in the garage. Ever since using the salt shop they have always done th... See more
Friendly service . Driver promptly took on the job of carrying the salt bags to my garage. One thing to remember is the area delivery diary, maybe a wait of several days if one just misses the... See more
Fast delivery, especially due to tablet salt being in shirt supply at the moment. They were also the cheapest around when buying 10 bags or more. Highly recommend and will be using again in the nea... See more
Company details
Information provided by various external sources
Block Salt, Tablet Salt, Granular Salt delivered and collected | Thatcham, Newbury, Reading, Berkshire, Oxfordshire, Hampshire and Wiltshire
Contact info
Terence House, 24 London Road, RG18 4LQ, Thatcham, United Kingdom
- 01635760017
- admin@willisandainsworth.co.uk
- thesaltshop.co.uk
4.9
Excellent
698 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good price
Good price, great product and the driver dropped the bags right at the door (4 x 25kg bags). One minor down point is that you don't know exactly when the delivery will be made. Otherwise faultless.
30 July 2023
Very efficient delivery
9 August 2023
Great service
Great service, easy to order online. Delivery man was most helpful. Will definitely order again.
30 July 2023
Salt fine. Not great delivery
Salt is fine. Delivery was extremely slow and delivered in loose packs rather than in boxes. This is difficult to handle.
10 July 2023
Reply from The Salt Shop
Thanks for your review. Sorry you didn't enjoy your experience.
Our average time for delivery is 5 working days, sorry if we didnt meet this for you.
In relation to the handling the driver usally leaves the salt where you ask us to in the order notes or is requested on site to help you cut down on the need to move it.
Please get in touch with the office and we'll send you a discount code for your next order.
Friendly people who are very helpful
Friendly people who are very helpful. Great deliveries, never let us down.
22 June 2023
Excellent
Ordered came quickly. Driver left order in place requested. Would highly reccommend.
4 July 2023
Fantastic service and very quick same…
Fantastic service and very quick same day delivery. Will definitely use again.
4 June 2023
Good prices and delivery, just what you need
Good prices and delivery - so helpful. Delivery was on time and put the salt in the storage area I had for it.
29 May 2023
Efficient and friendly service
They answer the phone quickly, deal with the order efficiently, and deliver at the time agreed, and to the place agreed.
21 May 2023
Good service and competitive price
21 May 2023
Delivered promptly
23 April 2023
Always provide an excellent service
23 April 2023
Great service
11 April 2023
great service
10 April 2023
On time, exactly as ordered
Order was delivered on time, good communication. All as expected...will use again
28 March 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.