We booked Covid antigen tests for a cruise. Nathaniel & Henry (two very nice guys) walked us through the process of arranging it on our mobile devices. On the day of the test they welcomed us, perform... See more
Company replied
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See what reviewers are saying
From first contact on line the system was simple. All forms were easily filled in and promptly followed up. Due reminders were sent to ensure we did not miss our appointments. On the allotted day we... See more
Company replied
Hi. I am travelling late evening today and with strict Spanish Covid documents requirements I was so worry that my Certificate will delay. But I was so happy - it has arrived 25 min after I uploaded m... See more
Company replied
I came to do the test almost at closing time as I needed it to be valid as long as possible. My destination requires the results to be printed. Anju, at canary wharf was very professional and friendly... See more
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Company details
Written by the company
We are experts in treatments, including stem cell, platelet rich plasma (PRP) and Lipogems® for orthopaedic, arthritis & other degenerative conditions.
Contact info
18-22 Queen Anne Street Medical Centre, W1G 8HU, London, United Kingdom
- 03302233332
- diagnostics@theregenerativeclinic.co.uk
- theregenerativeclinic.co.uk
4.6
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kudos to Poppy and Nathaniel
Came in. Was greeted by Poppy and Nathaniel. They were extremely courteous. Nothing was any trouble for them. Kudos to you both!
Highly recommend.
With gratitude,
Joseph
2 August 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Joseph,
We would like to thank you for sharing your experience at our clinic. We'll be sure to pass on your review to Poppy & Nathaniel who will undoubtedly be delighted to hear your kind words.
We look forward to seeing you and many thanks again for taking the time to leave this review.
Kind Regards,
Yomi
Customer Service
Such an incredible service
Such an incredible service, really helpful and went above and beyond. Worked with Nathaniel and Poppy who were super wonderful.
2 August 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Joseph,
We are truly delighted to hear about your experience at our clinic for your test appointment.
We'll be sure to pass on your review to Poppy & Nathaniel who will undoubtedly be delighted to hear your kind words.
We look forward to seeing you and many thanks again for taking the time to leave this review.
Kind Regards,
Yomi
Customer Service
Reply from The Regenerative Clinic Ltd.
Dear Rita,
We can’t thank you enough for the kind words about the service we offer. Your review means a lot to us and lets us know we’re on the right track!
Looking forward to seeing you again soon and thanks again!
Kind Regards,
Yomi
Customer Service.
Excellent and speedy response
Excellent and speedy response, thank you.
1 August 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Dear Caroline,
We are truly pleased to hear of your satisfaction with the service you were provided and would like to thank you for taking the time to leave this positive review.
We look forward to be of service again to you in the nearest future.
Kind Regards,
Yomi
Customer Service.
I am 100% satisfied with the clinic and…
I am 100% satisfied with the clinic and their service.
1 August 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Dear Hunt,
We can’t thank you enough for the kind words about the service we offer. Your review means a lot to us and lets us know we’re on the right track!
Looking forward to seeing you again soon and thanks again!
Kind Regards,
Yomi
Customer Service.
Reply from The Regenerative Clinic Ltd.
Hi,
Great to hear of your positive experience with us. Thank you for choosing to have your tests with us.
Kind Regards,
Khadija
Customer Service
Michael
Michael, Canary Wharf
Very pleasant and timely experience. They were extremely helpful getting us exactly what we needed.
29 July 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Sandra,
Thank you for taking the time to review your recent experience with our testing services. We are happy to hear that Michael was able to make it a pleasant one, he will be delighted to receive your feedback. We hope to see you in clinic again soon.
Kind Regards,
Khadija
Customer Service
Michael in Canary Wharf was great
Michael in Canary Wharf was great, friendly chap, highly recommend
29 July 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Pop,
Michael will be pleased to hear that he has made the overall process pleasant for you. We hope that we can welcome you into our clinic again soon.
Kind Regards,
Amelle
Customer Service
Fast and efficient service as always
28 July 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Denise,
Great to hear of your positive experience with us. Thank you for choosing to have your tests with us.
Kind Regards,
Khadija
Customer Service
Thanjs for the service and help
Thanjs for the service and help. Thank you Anju
28 July 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Alice,
Thank you for taking the time to review your recent experience with our testing services. We are happy to hear that Anju was able to make it a pleasant one, he will be delighted to receive your feedback. We hope to see you in clinic again soon.
Kind Regards,
Khadija
Customer Service
Reply from The Regenerative Clinic Ltd.
Hi Lam,
Great to hear of your positive experience with us. Thank you for choosing to have your tests with us.
Kind Regards,
Khadija
Customer Service
Reply from The Regenerative Clinic Ltd.
Hi Steve,
Great to hear of your positive experience with us. Thank you for choosing to have your tests with us.
Kind Regards,
Khadija
Customer Service
Reply from The Regenerative Clinic Ltd.
Hi Jen,
Great to hear of your positive experience with us. Thank you for choosing to have your tests with us.
Kind Regards,
Khadija
Customer Service
Reply from The Regenerative Clinic Ltd.
Hi Megan,
Thank you for taking the time to review your recent experience with our testing services. We are happy to hear that Michael was able to make it a pleasant one, he will be delighted to receive your feedback. We hope to see you in clinic again soon.
Kind Regards,
Khadija
Customer Service
Michael at the Paddington Station clinic…
Michael at the Paddington Station clinic was very professional and helpful. The whole process was very efficient and not distressful at all.
28 July 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Andrew,
Thank you so much for this amazing review. We really value your feedback and Michael will be delighted to receive such a nice compliment. We hope to see you again soon.
Kind Regards,
Amelle
Customer Service
Fast and efficient
We had been to this branch a few times for travel testing PCR and Lateral flow tests. Today we had Michael administer the test which was painless and efficient. Our results came out quicker than predicted and we had stress free travel back to Hong Kong.
Great Clinic
28 July 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Shazza,
Michael will be pleased to hear that he has made the overall process pleasant for you. We hope that we can welcome you into our clinic again soon.
Kind Regards,
Amelle
Customer Service
Canary Wharf with Allison and Michael
Canary Wharf with Allison and Michael
Me and my husband Very happy with a service!
Thank you Allison and Michael.
27 July 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Virginia,
Michael will be pleased to hear that he has made the overall process pleasant for you. We hope that we can welcome you into our clinic again soon.
Kind Regards,
Khadija
Customer Service
Good and timely service
Good and timely service, and nice staff. Recommended!
27 July 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Chantal,
Great to hear of your positive experience with us. Thank you for choosing to have your tests with us.
Kind Regards,
Khadija
Customer Service
Canary Wharf with Michael is excellent!
27 July 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Jennifer,
Thank you for taking the time to review your recent experience with our testing services. We are happy to hear that Michael was able to make it a pleasant one, he will be delighted to receive your feedback. We hope to see you in clinic again soon.
Kind Regards,
Khadija
Customer Service
Canary Wharf with Alison is excellent!
27 July 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Alan,
Alison will be pleased to hear that she has made the overall process pleasant for you. We hope that we can welcome you into our clinic again soon.
Kind Regards,
Khadija
Customer Service
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