I always look for CD's which aren't always easy to find and Record Hub usually has them with both price and delivery being of an exemplary standard. I should probably move on from CD's but they are wh... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely love The Record Hub. Firstly It’s brilliant to support a local Irish business that clearly has so much passion for what they do. The selection of vinyl records is amazing, with something... See more
Orders delivered promptly, and packaging is very protective. All of my vinyl orders and equipment orders have arrived within a day or two, and the packaging is excellent. Also, any of my emails to t... See more
Always consistent, excellent customer support, vast range of artists, old and new. Shipping is fast and very safely packaged. I'm a repeat customer and happy to recommend Record Hub to all music fans,... See more
Company details
Information provided by various external sources
Everyone's local record store
Contact info
Dublin, Ireland
- hello@therecordhub.com
- therecordhub.com
4.8
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Fantastic service
Fantastic service, next day delivery and great prices, highly recommended.
28 May 2026
Very Happy First Time Customer
First time customer and my item arrived on time and was superbly packaged. Will use again.
28 May 2026
Excellent!
Excellent service the Record Hub is my favourite website,my orders are always delivered on the day they say.I have no complaints about this company at all.
28 May 2026
I never received my order.
28 May 2026
Reply from The Record Hub
Hi there,
We're very sorry that you didn't receive your order. We investigated this with the courier, but unfortunately they were unable to locate the parcel.
As a result, we have issued a full refund. We sincerely apologise for the inconvenience and disappointment caused, and we're sorry we weren't able to get your order to you.
Kind regards,
The Record Hub Team
Great record store
My pre-ordered LP arrived on the release day and not later in the week, thank you.
28 May 2026
You delivered the goods on time
You delivered the goods on time.
I enjoy rock music and its readily on offer.
20 May 2026
The Record Hub aced it
Had mixed experiences ordering vinyl online. The Record Hub aced it. Fastest delivery times yet and decent prices.
Will be back for more
10 June 2026
Unprompted review
Great items for an honest price
Great items for an honest price. The information about tracking is great. The vinyl in stock is amazing and also easy to through. Only the shipping is a bit expensive.
25 May 2026
Good value and fast delivery.
26 May 2026
Excellent record store
Great prices, fast shipping and excellent customer service, a pleasure to deal with.
18 May 2026
Another great purchase from the Record…
Another great purchase from the Record Hub. Well packed and delivered fast
15 May 2026
Excellent customer service
I buy from the record hub all the time for my husband who loves vinyl. I recently had a wonderful customer service experience as I purchased 2 albums, one was not released yet. I did not realize that the albums would be sent together and one album would not arrive on time. When I explained that I would prefer the albums to be delivered separately but I would pay for delivery, the company sent me the records separately and did not charge me extra. There was no fuss. I’m also disabled and this store helps me buy great gifts for my husband and also support an Irish business. Every time is an excellent shopping experience.
15 May 2026
The quality of the packaging and the…
The quality of the packaging and the delivery on time.
14 May 2026
Perfect service, great price
I was struggling to find a copy of Solti's Das Rheingold - The Record Hub had it, in stock, at a good price. They also honoured a 10% discount code that arrived after the sale was finalised! Arrived within a few days, safely packaged. Brilliant service all round - thanks especially to Helen in customer support.
8 June 2026
Unprompted review
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