Glasses, whilst of excellent quality, did not quite suit my prescription. However, an after sales follow up call from the company re-imbersed me in full without any preamble whatever. Good after s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have bought a number of reading glasses from The Reading Glasses Shop and I really like the styles and colours they have on offer. The Reading glasses are well made and durable. Excellent delivery... See more
Good, detailed photos online. Simple & quick to order. Could try to ensure that glasses are wide enough for an average face. Delivered quickly & packed to protect the fragile frames.
This was my 2nd purchase from this company so was happy to use them again. Of the three pairs received the tortoise shell glasses were unfortunately twisted when they arrived. However The Reading Gla... See more
Company replied
4.6
Excellent
568 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The glasses are excellent…
The glasses are excellent but time to deliver could be improved
1 September 2026
Very happy with my latest purchase
Very happy with my latest purchase, the 3 for 2 offer is excellent value and the three rubber range I ordered are ideal for my needs, two pairs of sun readers are great for the sunshine we are enjoying at the moment and will be ideal for my next holiday in the sun, always happy with the quality and service,I have bought these glasses from back when I needed +2 up to now +3 as my eyesight has changed.
1 September 2026
I bought two pairs of glasses six…
I bought two pairs of glasses six months ago - excellent customer service, nothing is too much trouble!
7 September 2026
Unprompted review
An excellent company to deal with.
⭐⭐⭐⭐⭐
Excellent company to deal with! The glasses arrived promptly and were exceedingly well packaged, ensuring it reached me in perfect condition. Communication throughout the transaction was first class, making the whole buying experience smooth and hassle-free. I wouldn’t hesitate to buy from the reading glasses shop again and highly recommend them to others. Thank you!
3 September 2026
Unprompted review
Unable to track
Glasses are good but delivery was delayed and you are unable to track once ordered. Customer services called me though and sorted things out but would be good to track.
1 September 2026
Reply from Thereadingglassesshop
Hi Miss EF
Why don’t you email Daniel@thereadingglassesshop.co.uk and I will track for you , Miss EF isn’t enough for me to trace you , all orders left on time , easily tracked by the Royal Mail , steady on , nothing we can’t sort , warm regards
Dan
Easy to choose, good quality and value
Clear information accompanying each listing allowing me to find the best product.
Product arrived quickly.
Glasses seem of good quality
30 July 2026
Easy to buy, accurate photos/descriptions
Good, detailed photos online. Simple & quick to order. Could try to ensure that glasses are wide enough for an average face. Delivered quickly & packed to protect the fragile frames.
30 July 2026
Great customer service
Great customer service. When the parcel was delayed, they went above and beyond to track and ensure a speedy delivery. Quick and very responsive. And the glasses were great as well!
9 July 2026
Unprompted review
Dan was fantastic
Dan was fantastic, very helpful and quickly rectified my order. Will definitely shop again.
10 July 2026
Unprompted review
Always a great service
29 June 2026
Fantastic service from start to finish
Fantastic service from start to finish! The team were friendly, helpful, and made the whole process so easy. I’m absolutely thrilled with my new glasses – great quality and exactly what I wanted. Highly recommend and will definitely be returning. ⭐⭐⭐⭐⭐
27 June 2026
Unprompted review
Decent products at a fair price
27 April 2026
Prompt delivery
Prompt delivery, price is right and meets my prescription requirement perfectly
28 April 2026
Straight forward and prompt delivery
30 March 2026
Surprised nothing was broken
3 pairs of glasses shipped in a wrinkled bubble envelope without any other protection
30 March 2026
Reply from Thereadingglassesshop
Hi Rudi
Sorry the packaging wasn’t to your liking , that’s the first complaint of sort after almost 30000 orders , it’s working 😀
If by chance something ever goes wrong in transit we resend Asap .
Warmest regards
Dan
Reply from Thereadingglassesshop
Thank you Hugh ⭐️
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.