Very pleased with the product. Four rattan bar stools purchased. Look great in our kitchen. Despite their airy appearance, they are very robust and comfortable. Fast, efficient service Would recomme... See more
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Review summary
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Reviews shaping this summary
Beautiful furniture, looks great, but would have been good to have been informed of delay in fulfillment of order,when the order was placed. I only found out that due to a family holiday, order woul... See more
Company replied
The Java bar stools are great, easy to put together and good quality. I am looking forward to getting the Tobias chair when it is back in stock. I had a few questions before I ordered and the custom... See more
Great purchase of Komodo stools. I did a lot of shopping around for stools and Decided on the Komodo stools and we are not disappointed, they are comfortable and look great and sturdy. They order... See more
Company details
- Furniture Store
- Bar Stool Supplier
- Bedroom Furniture Store
- Cane Furniture Store
- Living Room Furniture Store
About The Rattan Company
Written by the company
The Rattan Company is a family run business sourcing and selling ethical, contemporary designer indoor natural rattan furniture to add a touch of sustainable style to your home.
Contact info
Owl Barn, Planetree Lane, Kirk Hammerton, YO26 8FQ, York, United Kingdom
- 07938 706842
- hello@therattancompany.co.uk
- therattancompany.co.uk
4.6
Excellent
541 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 24 hours
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Excellent Service and product first…
Excellent Service and product first class. Just as described.
8 May 2025
Our two Java stools were packaged so…
Our two Java stools were packaged so well the attention to detail was so so ocd me and partner loved it. Every single angle was covered to avoid any damage.
When we opened the item we were so impressed the material the look, the feel the elegance the classiness of the product. We were torn between black and tiger brown but the tiger brown were first class. Very stylish and very expensive looking.
1 May 2025
Great service
Great service. Needed this item asap. Came within three working days. Would order from The Rattan Company again for sure.
29 April 2025
Komodo Dining Chair
Thoroughly happy with the quality of the Komodo Dining Chair, the packaging, the communication and speed of delivery. I have already recommended this company to family and friends.
22 April 2025
Delivered a stool base with no seat, don't answer their phone, think twice
Delivered a stool base with no seat. One week on, nobody answers the phone and no reply to message, only a mobile phone number on the website.
22 April 2025
Reply from The Rattan Company
Hi Michael, please check your emails as we have replied and sent tracking for the seat which was our mistake....
Nice three leg bar stool
Nice three leg bar stool. Light coloured wood. Minimalist design. Arrived easily well packed
14 April 2025
Happy overall with chairs
Happy overall with chairs, a description/customer service issue was dealt with effectively over a couple of emails.
11 April 2025
The items are lovely and so well…
The items are lovely and so well wrapped and presented. Excellent service and we were contact by the company to make sure we had the right height for the product ordered. An excellent service.
16 April 2025
Excellent service and product
14 April 2025
Bench lovely
Bench lovely. I bought the same bench 3 years ago and wanted another one. All delivery arrangements as expected - on time, nice delivery man.
4 April 2025
The Rattan Company responded 1st class…
The Rattan Company responded 1st class to a small bit of damage with replacement item arriving the next day. I was really impressed and definitely 5 star service, which to me speaks volumes about the company!
3 April 2025
I had mixed feelings about my…
I had mixed feelings about my experience with The Rattan Company. The online process was straightforward, and delivery was quick. Unfortunately, the lampshade I ordered wasn’t suitable for me due to its open weave design, but the return process was simple. Might consider purchasing other items in the future.
7 March 2025
Unprompted review
Bamboo bedroom side tables
Love my bamboo bedroom side tables!
Quick service, packaged very securely!
Thank you!
11 March 2025
The chair was not quite right for my…
The chair was not quite right for my table which was disappointing as the chair was lovely but my refund was processed quickly
9 March 2025
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