We have two aging cats which urinate in inappropriate places. We were desperate to end this behavior, and at our wits end. We tried everything, but nothing was effective - until we found TheraPet!... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
Contact info
30 N Gould Street, 82801, Sheridan, United States
- support@therapetmd.com
- therapetmd.com
Replied to 81% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Does what it says on the tin
I have two 7 month old kittens both boys. Despite being neutered they're fighting was moving away from play. Tried the usual cat calming product but it didn't seem to do anything. I'm now on my 2nd set of Therapet diffusers and they work wonders. I've even known when they've run out because the kittens start getting feisty again.
Potty training nightmare
I have 2 small dogs and potty training was not going well. I seen Therapet on Facebook and I figured it was just another product that wouldn’t do what it claimed it would do and it would just be a waste of money. I was tired of cleaning up pee every day multiple times a day so I decided to give it a try. It was delivered in just a few days and I plugged them up immediately. I noticed within the first hour or two that they were peeing on their pads and not on the floor. I have been using them for 2 months now and no accidents. If you are skeptical like I was just give them a try I think you will be happy with this product. I just ordered my next 2 months worth.
Peace reigns …
My two cats have calmed down pretty much immediately- they couldn’t see each other without hissing and chasing and stalking
THIS IS A TOTAL SCAM
THIS IS A TOTAL SCAM! I FULLY BELIEVE IT HAS HAD N THE OPPOSITE EFFECT ON MY DOG!!

Reply from TherapetMD
The mother pheromones made a difference…
The mother pheromones made a difference compared to other products
It really works!
I have several cats and one of them, Jazmine, was disliked by all the others. This would cause fights. After using TherapetMD, Jazmine can now walk past the others without getting into it. Even caught one of the biggest culprits sleeping within six inches of Jazzy and it really warmed my heart.
I also have a Labrador, Sadie, who has always been afraid of the cats and they would swat at her. She would growl & bark at them. Even that activity has stopped. The cats walk right next to her now and they are all calm. No swatting, growling or barking.
I just signed up for auto refills.
TherapetMD has been a godsend.
Great Product for Separation Anxiety and Vet Visits!
Our pups experience separation anxiety and also fear at the vet office. We use the spray on their crate bedding and I spray some on my shirt and pants when we go to the vet. They are much calmer and relaxed.
HAPPY PUSS 🐈
Like most people, I was skeptical. 4 yr old ginger boy, inside puss but at night a feral cat and a possum taunted him. Could not catch either so TherapetMD was worth a try.
Now he is less stressed, using his “toilets” again, lot calmer, no biting and wanting more pets and cuddles. Now one VERY HAPPY PUSS 🐈
Horrible company
Product was clearly delivered to the wrong building and after contacting the company and speaking to AI for days they did absolutely nothing. Told me to file a claim with the delivery company who I did not hire or pick to deliver my package. I am out over $80 showed them proof it was sent to the wrong building as my name is actually on my building! Had to send photos of my address and my building clearly didn’t match the photo they sent me for proof of delivery! Worst Chinese company ever.

Reply from TherapetMD
Peaceful and relaxing house.
Therapet has been a godsend in our home. My furbaby is now so much more present, trainable, and relaxed. Her barking is 90% better. So thank you for a much needed quiet house, especially being in close proximity to our neighbours.
I am very disappointed in these…my dog has not responded well to these!
I am very disappointed in these plug-ins. My dog has peed twice right in front of me. He has been doing well on being potty trained, but this diffuser has caused problems!

Reply from TherapetMD
My dog is very reactive, is yours?
My dog is very reactive and would hardly ever rest. I bought a box of diffusers, after nearly 2 weeks she stopped peeing in the house and she rests.
I am on my last refills and do not want to my dog to go back to how she was so, I’ve just ordered more.
If this sounds familiar to you, do yourself a favour (and your floors) and try them.
I’m only using one diffuser for the…
I’m only using one diffuser for the dogs and one for the cat. I’m getting some more because my two male dogs still has quite little aggression towards each other and are still pissing in certain spot.
This product has saved my home
This product has saved my home, my dog is 100% better with going outside instead of in my house, she is calmer, but not yet as calm as I’d like. I can tell when I need to refill my diffuser. Thank you so much.
Works for our pups
Product arrived just as described. Our pup seems calmer and both pups bark a lot less when they see people walk by as they relax in their favorite sunny spot.
The plug in really works
The plug in really works. Our Jack Russell is more relaxed and happy. Pees and messing becoming a thing of the past. Would deginitely recommend.
A day after plugging in the diffusers
A day after plugging in the diffusers, my mama cat, (who attacked her 1 and 1/2 year old daughter), seemed to be a little bit more relaxed. After 5-6 days, mother cat was being a "mother" again. She was cleaning the daughter and vice versa. Totally shocked the heck out of me! 😳
I am definitely recommending TherapetMD to other pet owner's. It's reasonable price, especially when you subscribe and save. The diffusers and calming spray is a 10+ out of 10
One very HAPPY and SATISFIED pet owner.
I brought two plug defusers
I brought two plug defusers, at first they were doing there job, a few hours later, I started to smell a electrical burning smell, is this normal

Reply from TherapetMD
I have a very anxious dog who is…
I have a very anxious dog who is thunder phobic. It appears that Therapet definitely curbed his anxiety and made for a better experience when it was storming.
DON’T WASTE YOU MONEY IT’S A SCAM
If I could give them negative stars I would. Place my order February 20th. It’s now March 16th still no delivery date, no update. When I email the company they are zero help. Offered me 45% refund on a $60 order I never received. All I want is my money back at this point. I’m tired of waiting for something that will never come.

Reply from TherapetMD
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







