The Puppy Poster Reviews 512

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

If I am counting corectly this has been my 6th order from puppy poster, 3 for my self and 3 as gifts ❤️ super happy!

Rated 5 out of 5 stars

I bought this poster for my wife after our beloved 16 year old King Charles Cavalier Spaniel sadly passed away earlier this year. The beautiful printed poster we received captured our lovely Anton in... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered from Puppy Poster five times now, and I’ve been thrilled with the result every single time. The posters of my sweet dogs turn out absolutely beautiful and capture their personalities so w... See more

Rated 5 out of 5 stars

Tidy buying process! Excellent product! The technical solution with the different styles is easy to navigate and fulfilled my desires. Had some feedback after I received the first draft. The ch... See more

Company details

  1. Poster Store
  2. Art Handcraft

Written by the company

With The Puppy Poster you can easily create a masterpiece of your dog and see the result before you decide! We focus on making you happy as a customer, we know first hand how important it is to get your pet portrait right. We aim to spread pet-love across the world!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

512 reviews

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Replied to 85% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Amazing

The quality of the poster.
The easy and fast delivery.
That you get to see the poster first on your mail to see if you like it or want to change anything before they ship the product.

7 January 2026
Rated 1 out of 5 stars

The picture was sent to a pickup…

The picture was sent to a pickup location 200 miles from the delivery address! and it took a lot longer than expected!😢

16 December 2025
The Puppy Poster logo

Reply from The Puppy Poster

Thank you for your feedback – and we’re really sorry about this experience.

Unfortunately, the pickup location and delivery route are handled entirely by our shipping partner, DHL. In this case, they appear to have routed the shipment incorrectly, which is outside of our direct control.

That said, we fully understand how frustrating this must have been, and we’ve forwarded this to DHL so they can investigate and prevent similar issues going forward.

We truly appreciate your patience and hope you’re otherwise happy with your order.

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Loved the product. Also loved that it there was provided a preliminary draft photo, with offer to make changes if wanted (something that was absolutely not needed).

9 December 2025
Rated 2 out of 5 stars

Not worth it! (Inte värt det!)

It wasn't just all bad. The picture of my dog ​​that I received was of very high quality. However, the physical portrait was of very poor quality in my opinion. I was expecting something that would actually feel like a painting where you could see and feel the brush strokes. But it was just a rolled up A4 piece of paper that looked like it came straight out of a printer. I did get almost half the price of for it. But I still paid over 700 SEK for it. So despite the discount, I didn't think the product was worth its price.

2 December 2025
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Reply from The Puppy Poster

Hi Hugo,

Sorry to hear that there seems to be some misunderstanding. All portraits are printed on high quality poster paper, after having been hand drawn on digital drawing pads. Thats so we can make adjustments based on your feedback, which is not possible to do if it was done with brush strokes on paper.

Also, at this price point making brush-painted paintings would be completely impossible.

It is clearly stated on our website what we sell, and there are tons of example photos from other customers where you can see the product :)

Best regards,
Cecilia
The Puppy Poster

Rated 3 out of 5 stars

Puppy Poster Sketch

I ordered a Puppy Poster sketch print a few years ago of my eldest dog, and was over the moon with it! The likeness of my pup in the poster sketch is amazing. I think the designer who created the sketch is very talented. It's a very simple design, but captured my dogs features so well from the photo. I had it professionally framed, and it's hanging in my home.
I've tried to order a second sketch poster for my younger pup 3 times now, and specifically asked for the 'design' of the poster to be the same as the original one I purchased - loosly skeched, and the same dimensions, which I thought would be fairly straightforward, as I would like to hang the pictures together.
Unfortunately the team haven't really acted on my request - I did receive my previews, which were OK, but they were created in a fairly different style to the original. As these designs are created digitally, I assumed it would be easy to meet my request, and wouldn't take any longer than any other order they'd receive. Perhaps a different team of designers are now creating the prints, which is understandable, but still, I think my order request would be very easy to deliver.
I'm more than happy to purchase a second poster, as I'd absolutely love another one, I just thought that, as the price is fairly substantial for a poster, my request would be easy to meet. It may have been worth the team just taking on-board my comments when I placed the orders, and then spending a bit of time ensuring the design was how I wanted it. They could communicate via email if they needed any further clarification.
Hence why I'm giving 3 stars - 5 stars for my original purchase, but honestly, 1 star for not really getting my orders right the last few times.
Shame, as it's such a lovely product, and I'm still hoping to find a way to purchase a poster sketch of my youngest pup, that I can display with my original one.

10 August 2025
Unprompted review
Rated 1 out of 5 stars

The print was just on paper and arrived…

The print was just on paper and arrived crumpled and badly packaged. When I asked for a refund the woman Cecelia was incredibly rude and kept asking if I was having a bad day! Poor poor customer service. There are better shops that do these prints with better quality.

20 June 2025
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Reply from The Puppy Poster

Hi Rebecca,

Thank you for your review!
As I said in our emails, we were happy to offer you either a new print of a full refund. What we do not accept is a rude tone towards our employees.

Our products are properly packaged, but as in all shipments there are rare occasions that something gets damaged. When that happens, we offer either to ship a new one or provide a full refund. If this was a regular occurence, that is not something we could afford.

We hope you have a nicer tone and attitude towards people around you going forward, and that you stick to the truth in your reviews.

We wish you a happy day! Let us know if we can help you with anything else.

Kind regards,
The Puppy Poster team

Rated 5 out of 5 stars

I’ve ordered from Puppy Poster five…

I’ve ordered from Puppy Poster five times now, and I’ve been thrilled with the result every single time. The posters of my sweet dogs turn out absolutely beautiful and capture their personalities so well. I really appreciate that they send a preview by email and are open to making changes if needed. The delivery is always fast too – such a great experience from start to finish!

22 April 2025
Rated 2 out of 5 stars

Bad quality print

Bad quality print. Too much money for low quality product. Should have settled with the mobile picture you get to purchase.

13 April 2025
The Puppy Poster logo

Reply from The Puppy Poster

Hej Johan!

Tack för ditt omdöme :)
Jag rekommenderar att kontakta oss så hjälper vi dig gärna med eventuella problem du upplevt. Upplever du problem med printkvaliteten så undersöker vi gärna det med dig för att se vad det kan ha uppstått för fel, och skickar ut en ny rättelse.

Hör gärna av dig så snart du kan!
Hello@thepuppyposter.se

Vänliga hälsningar,
Cecilia
The Puppy Poster

Rated 5 out of 5 stars

Amazing portraits 🤩

It’s the fourth time Puppy Poster has made a portrait of my pets, and the portraits are all awesome!🤩🤩
The whole process from sending in a photo, getting the preview and receiving the finished portraits - everything works smoothly 👍🏼

10 February 2025
Rated 5 out of 5 stars

I fell in love immediately when I saw…

I fell in love immediately when I saw the scetching of my little Maggie that Puppy Poster had made.
It was so amazingly made and the colors were so nicely enhanced. They had also removed leash and collar so beautifully that you couldn't even see where they used to be. One very satisfied and impressed customer :)

12 December 2024

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