69 years old just started using supplements regularly to build and maintain fitness and restore muscle tone. Also taking creatine. I find your online literature very helpful, was contacted by phone to... See more
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Review summary
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What people talk about most
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Very very pleased with both products I have bought, this is the best vegan protein powder I have tried, especially protein per serving vs calories, absolutely pleased! I usually buy the vanilla crème... See more
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Quick service. I could navigate the site easy. I love the mushroom coffee, definitely perks me up more than the average coffee. I haven't tried the collagen yet. Still unopened on the kitchen side. I... See more
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I was skeptical buying from them at first but soo after trying the bueno flavour I fell in love, honestly the best tasting protein shake, I've tried supermarket brands, warrior, my protein. These are... See more
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Company details
Written by the company
Protein Works® is a multi-award-winning functional lifestyle nutrition brand based in the Northwest. Our mission is simple: to help people live healthier lives through the power of nutrition. As one of the UK’s fastest-growing food and beverage brands, we’re known for creating innovative, great-tasting products. From protein shakes and complete meal solutions to wellness supplements and high-protein snacks, Protein Works® has now sold over 500 million shakes worldwide and continues to expand rapidly across the UK and Europe. Powering our growth is an industry-leading team across product development, technology, business intelligence, manufacturing, logistics, digital marketing, and more. Together, we’re proud to deliver premium value and an unrivalled experience to millions of customers globally.
What We're About
Written by the company
- Customers at the Heart of Everything
- Whatever type of help or support you need, we are a team of real humans (not robots!) ready to help you and on hand to assist. For priority service, please email us directly on helpdesk@proteinworks.com or call us on 01928 571677. This is the fastest way to reach us if you need help with an order - and helping is what we most like to do! Do please do get in touch. Our Customer Experience team are live Monday to Friday between 8am and 5:45 pm. During these hours, you'll be able to connect with us directly over email, Live Chat, or speak with us on the phone. Whatever is easiest for you. If you'd like to get in touch with us on Saturday or Sunday, please send us as email or DM and a member of our team will be with you as soon as possible. If you ever need help with your nutrition and/or have any questions about any of our products in the context of your lifestyle and diet, we'd love to help you too. We're looking forward to connecting with you!"
- Taste & Innovation
- All our products, including our shakes, use 100% premium-grade ingredients. Quality is never something we skimp on. Flavours and ingredients are selected not only for their origins and purity, but also for their ability to pass various stringent tastebud profiling tests. This is a process devised by our team of nutritional experts. Think of it as the right of passage for each and every ingredient – if an ingredient doesn't raise the nutritional profile of a product and create an amazing flavour experience for our customers, then we simply don’t use it. This approach ensures we always work to the highest standards and offer you delicious premium products that keep you coming back for more.
- Premium Quality
- All our products, including our shakes, use 100% premium-grade ingredients. Quality is never something we skimp on. Flavours and ingredients are selected not only for their origins and purity, but also for their ability to pass various stringent tastebud profiling tests. This is a process devised by our team of nutritional experts. Think of it as the right of passage for each and every ingredient – if an ingredient doesn't raise the nutritional profile of a product and create an amazing flavour experience for our customers, then we simply don’t use it. This approach ensures we always work to the highest standards and offer you delicious premium products that keep you coming back for more.
- Exceptional Service
- We are committed to delivering exceptional service to our customers around the world, ensuring a seamless experience from the moment they visit our website to when they receive their parcel, taste our products, and beyond. At Protein Works, we never settle for 'good enough.' We are committed to excellence and to exceeding our customers' expectations - with every click, every order and every single interaction.
Market Leading Guarantees
Exceptional Quality Means Exceptional Benefits
We are confident in the quality and effectiveness of our products, which is why we offer an industry-leading 180-day money-back guarantee on every product purchased directly from our website.
Customers have up to 180 days to return a product, with the condition that they notify us within 90 days if they wish to initiate a return.
For more details, please refer to our website’s Terms & Conditions regarding our Returns & Refund Policy.
Contact info
Protein Works, PW Campus, 33 Speke Boulevard, L24 9HZ, Speke, United Kingdom
- +44 1928 571 677
- If you're looking for help with an order, have a question, or need priority service, please email us at helpdesk@proteinworks.com. We're a team of real human beings (not robots!) and would love to hear from you.
- theproteinworks.com
4.7
Excellent
53K reviews
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Reply from Protein Works
Hi Steven,
We're delighted to hear you found our website easy to order from, and that your delivery was prompt and well-packaged! Thank you for your positive feedback.
Thanks for choosing Protein Works
Louis
Shakes are amazing
Shakes are amazing, taste is fab and I make mine with water, definitely recommend this company for both protein and meal replacement shakes.
6 September 2026
Reply from Protein Works
Hi Roweena,
We're so happy to hear you find our shakes amazing and the taste fantastic, even with water!
It's great to know you'd recommend us for both protein and meal replacement shakes.
Thanks for choosing Protein Works
Louis
Great product
Quick delivery and a good choice of flavours. Very easy to mix which was important to me as I have arthritis
3 September 2026
Reply from Protein Works
Hi Lisa,
We're delighted to hear you're pleased with the quick delivery and the wide choice of flavours.
It's fantastic to know that the ease of mixing is important to you and that our product meets that need.
Thanks for choosing Protein Works
Louis
Reply from Protein Works
Hi Mr Sarmiento,
We are so happy to hear that your order arrived promptly and as expected. We appreciate your positive feedback!
Thanks for choosing Protein Works
Louis
Reply from Protein Works
Hi Janet,
We're delighted to hear you're enjoying our protein powder and that you've had such a positive experience with our quick delivery and pricing. Thank you for taking the time to share your feedback.
Thanks for choosing Protein Works
Louis
Pleasant tasting and reasonably priced
Pleasant tasting and reasonably priced. A free shaker with the welcome bundle is a nice touch as well.
3 September 2026
Reply from Protein Works
Hi Michael,
We're delighted to hear you're enjoying the pleasant taste and value of our products. It's also great to know you appreciate the complimentary shaker with your welcome bundle!
Thanks for choosing Protein Works
Louis
Protein shake that tastes amazing.
Protein works came through as most affordable with use of discount code. The flavour is amazing, mixes well and gives me my protein fix. Will definitely order again, and would recommend.
6 September 2026
Reply from Protein Works
Hi Matthew,
We're so pleased to hear you found our products affordable with your discount code.
It's fantastic to know you love the amazing flavour and how well it mixes, giving you your protein fix. We appreciate your recommendation!
Thanks for choosing Protein Works
Louis
Great Shake
Very happy with this product. Really liking the Vanilla flavour, have yet to try the other flavours. Easy to order and delivery is quite fast.
2 September 2026
Reply from Protein Works
Hi Siobhan,
We're so happy to hear you're enjoying the product and especially the Vanilla flavour!
It's great to know you found the ordering process easy and that delivery was quick. We hope you enjoy trying the other flavours too!
Thanks for choosing Protein Works
Louis
1st Class Customer Service
15 September 2026
Unprompted review
Reply from Protein Works
Hi S,
We're so glad you had such a positive experience with our customer service. Thank you for your wonderful feedback!
Thanks for choosing Protein Works
Louis
Really happy with my order from Protein…
Really happy with my order from Protein Works! I got the Whey Protein 360 in the Blueberry Cheesecake Riot flavour, and I absolutely love it. The flavour is delicious and makes it easy to look forward to my protein shake.
I also received a free shaker, which I really like. It’s easy to use and, most importantly, easy to clean. Unlike some other shakers where powder can get trapped in the lid and become a hassle to remove, this one is much easier to clean and maintain.
The customer service is also excellent—very responsive and helpful. Overall, I’m really pleased with both the product and the service. Definitely happy with my purchase!
27 August 2026
Reply from Protein Works
Hi Edward,
We're so happy to hear how much you're enjoying your Whey Protein 360 in Blueberry Cheesecake Riot flavour!
It's wonderful that you find it delicious and look forward to your shakes.
We're also delighted that you appreciate the free shaker and our customer service. Thank you for your kind words!
Thanks for choosing Protein Works
Louis
Reply from Protein Works
Hi Louise,
We are so please to hear you had a positive experience with our delivery service. Thanks for taking the time to share your feedback.
Thanks for choosing Protein Works
Louis
Reply from Protein Works
Hi Lina,
We're delighted to hear that your order arrived quickly and that everything was as you expected. Thank you for taking the time to share your positive feedback with us!
Thanks for choosing Protein Works
Louis
The vegan protein, great all round!
The vegan protein, both clear and normal, are the best for flavour, texture and cost, that I have come across. I had to move over to vegan due to standard milk protein not being tolerated anymore by my silly tummy, I hear so many 'hard core' lifters say It isn't about the flavour, and you can almost hear them growling in their reviews! My opinion though, if you can get a product that hits the macro's and tastes good, why wouldn't you. I've been lifting for years and sampled many proteins, I believe you stick to a meal plan if you enjoy it, this is by far the best site for taste and cost, for the vegan and non vegan proteins. They also have a good supply of supplements, although it can be easy to get overwhelmed with the choices, if like me you want to try everything.
The site often has quite good deals, free gifts with orders, and if you have a blue light card that's an extra little help. Delivery is always quick.
I would recommend this site for anyone who needs the extra support in structuring a healthy and well rounded meal plan and lifestyle.
2 September 2026
Reply from Protein Works
Hi Beth,
We are incredibly happy to hear such positive feedback regarding our vegan protein range and your overall experience with us!
It's wonderful to know that our products have been a great solution for your dietary needs and that you appreciate the balance of flavor, texture, and cost. We completely agree that enjoying what you consume is key to maintaining a healthy lifestyle, especially when it comes to meal planning.
We also appreciate your kind words about our deals, free gifts, and quick delivery service. We strive to make our site a valuable resource for everyone looking to support a healthy and well-rounded lifestyle. Your detailed review truly brightens our day, and we thank you for recommending us!
Thanks for choosing Protein Works
Louis
Superb service
Superb service. Website is easy to navigate, the breakdowns of each product and what they do is clear and the shakes themselves are delicious and full of what I need. Been using TPW for years now, best tasting shakes I have found and the Platinum range has taken things even further.
2 September 2026
Reply from Protein Works
Hi Darren,
We're absolutely thrilled to hear you've consistently received superb service from us over the years!
It's fantastic to know you find our website easy to navigate, our product breakdowns clear, and our shakes delicious and effective.
We're especially pleased that our Platinum range has further enhanced your experience.
Thanks for choosing Protein Works
Louis
I have used Protein Works for a long…
I have used Protein Works for a long time now, great value and fast delivery - the products taste great and website is very informative as to its nutritional value
2 September 2026
Reply from Protein Works
Hi Mrs White,
We're so pleased to hear you've been a long-time customer and consistently enjoy the great value and fast delivery of our products. It's fantastic to know you appreciate the taste and the informative website!
Thanks for choosing Protein Works
Louis
Super delicious and lots of choices x
5 September 2026
Reply from Protein Works
Hi Daiva,
We're delighted to hear you're enjoying the delicious taste and wide variety of choices! Thank you for sharing your positive feedback.
Thanks for choosing Protein Works
Louis
Meal replacement shakes
Really enjoying these flavours and there actually filling. Highly recommend
2 September 2026
Reply from Protein Works
Hi Celine,
We're delighted to hear you're really enjoying the flavors and finding them filling! It's fantastic to know you highly recommend our products.
Thanks for choosing Protein Works
Louis
5 ⭐️ company excellent products and…
5 ⭐️ company excellent products and staff go out there way fully recommend
2 September 2026
Reply from Protein Works
Hi Ste,
We're delighted to hear you consider us a 5-star company and that you're fully recommending our excellent products and staff. Thank you for your wonderful feedback!
Thanks for choosing Protein Works
Louis
Very fast delivery and great flavours…
Very fast delivery and great flavours to offer on the diet 360 BLACK INNOVATION the strawberry's and cream tastes amazing i found that 400ml is the perfect amount of water to add and if you go for more of a milkshake kick a 500ml of semi skimmed milk does the job
I will be trying the gold label on my next order and also lookomg forward to try the orange burst creatine mix
5 September 2026
Reply from Protein Works
Hi Jonathan,
We're absolutely thrilled to hear you're enjoying our products! It's fantastic that you've found the perfect water and milk ratios for your preferences.
Thanks for choosing Protein Works
Louis
Reply from Protein Works
Hi Nichola,
We're delighted to hear you're enjoying our protein shakes and that your order arrived so quickly! Thank you for taking the time to share your positive feedback.
Thanks for choosing Protein Works
Louis
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